Overview:
Ensure structured initiation of projects and identify risks at the outset
Ensure appropriate processes and plans are established to ensure first-time right delivery
Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks
Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals
Identify industrialization & process improvement opportunities to improve efficiency.
Analyze the internal review outcomes and drive process improvements & training.
Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts
Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance.
Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc..
Basic Process Knowledge on DevOps is an added advantage
Responsibilities:
Ensure structured initiation of projects and identify risks at the outset
Ensure appropriate processes and plans are established to ensure first-time right delivery
Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks
Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals
Identify industrialization & process improvement opportunities to improve efficiency.
Analyze the internal review outcomes and drive process improvements & training.
Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts
Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance.
Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc..
Basic Process Knowledge on DevOps is an added advantage
Requirements:
- Bachelor’s degree (Mandatory)
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MSc/BE/Masters in IT/Computer Science (Desired)
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Quality Assurance, Process Management/Consulting, Facilitation, Auditing, Metrics Management, Risk Management, Contract Obligation Management, Project / Program Management, SDLC Methodology, Agile/DevOps Process Knowledge, Root cause analysis, 7 QC Tools,
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5-9 years of work experience
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Experience working in multi-vendor projects across development, maintenance, testing, operations and business process management streams
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Advanced level - Microsoft office, Analysis and Reporting Tools,