QA Analyst II

Core Requirements And Responsibilities

• Identify functional risk and how it applies to test planning and test case creation
• Assesses risk for business/customer impact
• Communicate risks that are not mitigated through testing to Senior QA Analyst
• Provide input on user acceptance criteria
• Prioritizes risk and test cases with review by peers and seniors
• Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience
• Review test scenarios, test plans, and test cases and provide feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
• Write and checks own test cases for quality and submit test cases for review
• Conduct systems set-up, and maintain test environments (varied by product)
• Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
• Participate in code reviews and communicate with software engineers and software engineers in tests to ensure front-end test coverage based on their code changes
• Identify bugs or defects, troubleshoots issues, and verify bug fixes; communicates risks and escalates potential issues that inhibit quality user experience
• Open bugs based on issues found during testing and troubleshooting
• Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
• Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
• Provide feedback on, use cases, and updates documentation on user stories and work items
• Contribute to test automation scripts
• Complete other job duties assigned by your manager
  

Knowledge, Skills, Abilities And Qualifications

• BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development.
• 2 to 3 years’ experience in manual testing.
• Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy
• Strong time management and organizational skills
• An inherent drive to solve problems, collaborate with others and mentor team members
• Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations
• Basic understanding of OOP coding concepts
• Knowledge of Insurance Industry
• Experience with CA Agile (Rally), SAFe, qTest
• Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
• Ability to manage a broad range of deliverables in an ever-changing environment
• Ability to comprehend documentation clearly and effectively
• Ability to work effectively in a team environment
• Excellent verbal and written communication skills
• Analytical - technical aptitude for developing automation