At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.Your impactAs a Sales Operations Professional Coordinator you work closely with and assist teams in the planning, coordination and delivery of deliverables for large opportunities. You will also be required to take on leading roles in smaller pursuits, qualification statements and letters of interest, with minimal guidance. Key functions of this role include knowledge management, client request analytics, client portal, coordination, document formatting and related support to Jacobs’ Growth & Sales Operations organization. You are expected to work with a high degree of autonomy and take ownership of the proposal/client deliverables and related tasks that are assigned to you.You will support the process for developing win strategies through consultation with key stakeholders and will develop your ability to bring the ideas of others to market. All members of our team are expected to be self-starters who develop creative solutions to tackle challenges; are team players ready to support each other; and have good judgment about which ideas and suggestions will work.
Responsibilities
- Promote, drive and implement our Relationship-Based Sales (RBS) methodology on our pursuits
- Support sales processes and close-out procedures to comply with governance and audit requirements, across various gates and review stages
- Apply active listening and engagement techniques, including LAER, to build strong relationships with all stakeholders relating to winning work and developing the right opportunities
- Support call planning, client engagement mapping, as well as the development of documented client strategies and related information for Asia Focus Clients
- Promote use of our proposal collaboration tool (SharePoint) and is responsible for managing its content
- Working independently, create, update/maintain non-opportunity specific / sales qualification and reference materials (including résumés, organization charts, experience matrices/overviews, safety and quality statistics) in designated information management systems.
- Work with SMEs and Project Managers to capture and develop performance proofs and client testimonials.
- Support proposal managers to coordinate, develop and maintain collaterals such as capability statements and project descriptions.
- Ensure that all sales documents comply with our corporate identity program and brand guidelines, as well as client confidentiality requirements.
- Ensure Jacobs registrations on client & market sites etc. are current and accurate.
- Share sales materials, information, knowledge and best practices with other Sales Operations team members and Knowledge Management.
Here's what you'll need
- Bachelor’s degree in Engineering or any relevant Degree with around 4+ years of experience.
- Solution-selling strategy development
- Writing skills
- Marketing/sales coordination
- Facilitation, influencing and group process
- Opportunity/ bid / proposal management
- Business acumen
- Time management and task coordination
- Influencing stakeholders
At Jacobs we value people. Having the right balance of belonging, career and lifestyle enables us to consistently deliver and exceed clients’ expectations.
Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you.At Jacobs it’s all about what you do, not where you are, which counts!We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.