Job
Description
Position : Operations Executive
Location : Pune, Maharashtra
About Zolo
Zolo is more than just a coliving platform. It's a community that fosters growth and personal development. The founders believed that potential, not just pedigree, was the key to success, and that's why they built Zolo around the principle of thinking like an owner. This mindset permeates every aspect of the company, from the way it treats its customers to the way it approaches innovation and growth. Today, ZoloStays stands out as India's leading provider of managed co-living spaces, catering to the needs of both working professionals and students. Backed by over $100 Mn funding from Nexus Venture Partners, IDFC
Alternatives, and Mirae Asset, ZoloStays has swiftly emerged as one of the fastest-growing co-living players in the market.
Finally, Zolo is always evolving. The company believes in constantly raising the bar and pushing itself to new heights. This means that Zolo is always looking for ways to improve and innovate, whether it's through new technology, better design, or more efficient processes. By embracing this principle, Zolo has become one of the most dynamic and forward-thinking companies in the coliving industry.
What will you do in a nutshell?
Position Summary: Operations Executive
Join us as an Operations Associate for Property Management, where your pivotal role involves day-to- day property operations and administration. Ensure seamless property management, enhance resident satisfaction, and support team success.
Your role in detail
Property Operations:
Coordinate maintenance, repairs, and housekeeping.
Conduct property inspections for safety and compliance.
Assist in policy implementation and handle resident inquiries.
Collaborate with cross-functional teams for swift issue resolution.
Monitor essential property supplies.
Resident Relations:
Manage resident onboarding and move-in/move-out.
Foster positive resident relationships, addressing needs promptly.
Handle resident communications and conflict resolution.
Drive improvements based on resident feedback.
Administrative Support:
Maintain accurate property and resident records.
Assist leasing and organize property-related events.
Handle daily operation escalations.
Contribute to team training and growth.
Ready to soar with Zolo?
As a startup, we know it takes a lot of elbow grease to make your wings flap! This role requires flexibility and adaptability, as we grow and evolve as a company. We believe in work-life integration, like a soaring bird in the sky, never stopping until we reach our destination. We need someone who is passionate about creating systems that take us higher and willing to go the extra mile to help us achieve our goals, even if it means flapping your wings outside of the traditional 9-to-5 schedule! But don't worry - we also believe in having fun and enjoying the journey, like a flock of birds dancing in the sky, so we promise it will be an exhilarating and fulfilling experience.
What qualifications can enhance the chances of shortlisting?
Any diploma\bachelor's degree.
Fluent in English and Hindi (Speak, Read, Write)
Good communication and interpersonal abilities.
Strong decision-making skills.
Why could Zolo be the ideal fit for you?
Looking for a workplace that values learning and growth? Zolo is the perfect place for you! Our employee-friendly policies and talented team members create a dynamic environment where you can thrive. We're a close-knit group of professionals who are passionate about excellence and supporting one another. Don't miss out on the opportunity to join a team that's constantly pushing the boundaries! If you're a top talent looking for an exciting and fruitful experience, then apply now to become a part of the Zolo family. Trust us, it will be a journey you won't want to miss!