Electrical Maintenance Plumber

Designation: MEP Working Days: 6 Working Location: Coimbatore , Tamil Nadu Key Responsibilities: ​Business Performance Metrics and R&M Process Compliance: Monitor and analyze business performance metrics related to facilities and maintenance operations, ensuring compliance with R&M processes and standards to maintain efficiency and quality. ​Inventory Management: Oversee inventory levels of maintenance supplies and equipment, ensuring adequate stock while minimizing waste and controlling costs. ​Cost Management (If Applicable): Implement strategies to manage costs associated with facilities and maintenance operations, optimizing resource allocation and budgetary constraints. ​Coordination and Communication with Stakeholders: Establish and maintain effective communication channels with stakeholders, including tenants, vendors, and internal teams, to ensure smooth facility operations and address concern promptly.Key Performance Indicators (KPIs): ​Ticket Turnaround Time (TAT) Compliance: Ensure that maintenance service requests are completed within the specified Service Level Agreement (SLA) timeframe to meet customer expectations and minimize disruptions. ​Customer Satisfaction: Maintain a customer satisfaction rating of 4 or higher by delivering prompt, efficient, and satisfactory maintenance services and addressing customer feedback promptly and effectively. Qualifications ● Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field. Skills: ● Proven experience in facilities and maintenance operations management, preferably in a commercial or residential real estate environment. ● Strong understanding of repair and maintenance processes, inventory management, and cost control principles. ● Excellent leadership and team management skills, with the ability to motivate and inspire staff to achieve performance goals. ● Effective communication and interpersonal skills, with the ability to build positive relationships with team members, tenants, and vendors. ● Detail-oriented with strong organizational and problem-solving abilities. ● Proficiency in relevant software applications for inventory management and reporting. ● Ability to work flexible hours and adapt to changing priorities in a fast-paced environment.