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Project Coordinator (US Shift)

0 years

0 Lacs

india

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

server communication deployment support data installation reporting management scheduling certification scrum presentation leadership adaptability maintenance troubleshooting technology sip networking word excel jira confluence

Work Mode

On-site

Job Type

Full Time

Job Description

  • Create project plans, timelines and roadmaps to ensure deadlines are met and projects are kept within
  • budget.
  • Manage, monitor and maintain all project related activities such as deadlines, equipment, manpower
  • and profits for each project.
  • Manage server deployments for new clients ensuring constant communication and client’s needs are
  • met.
  • Follow up with clients after deployment to fulfill any additional expected deliverables.
  • Support deployments for Hosted servers from data gathering, installation and deployment.
  • Constantly seeking ways to improve customer experience during the deployment process.
  • Reporting and escalating project related concerns to management and sales.
  • Scheduling, hosting and facilitating initial and ongoing project related meetings.
  • Effective communication with clients, vendors, engineers, sales and management.


Requirements and skills needed to be successful in this role:

  • Certification in Project Management (PMP, Scrum Master)
  • Customer services focused
  • Experience in leading projects
  • Critical thinker, Personable (good presentation skills)
  • Strong skills in leadership, adaptability and collaboration
  • Focus on accuracy in all aspects of position
  • Able to meet Key Performance Indicators (e.g., project delivery, client CSAT, SLAs)
  • Analytical and process-oriented mindset
  • Ability to work independently
  • Ability to respond to customers in an expeditious manner
  • Live calls with customers as maintenance or troubleshooting where required
  • Must be capable of managing 20-30 concurrent technology related projects effectively.
  • Exceptional spoken and written English
  • Basic SIP knowledge a plus
  • Basic to intermediate Networking terminology required
  • Competency in Microsoft suite (Word, Excel, PowerPoint)
  • Experience with Jira, Confluence a plus

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Ecosmob Technologies

Information Technology and Services

Ahmedabad

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