Project Consultant-PAS WKFA-NAT-CNS-PC-Workforce Advisory-Gurgaon

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Ey is looking for a highly skilled and experienced Project Consultant to join their team in Gurgaon. The ideal candidate will have 6-10 years of experience in customer services, with excellent communication skills and the ability to handle customers efficiently.

The opportunity :

Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon

Your key responsibilities

Technical Excellence

Understanding of TA processes and technical understanding of IT landscape

Skills and attributes

To qualify for the role you must have worked with GCCs in tech and financial services

Experience

6-10 years

Role & responsibilities

• Collaborate with multiple client departments to provide services while adhering to commercial and legal requirements.

• Utilize practical problem-solving skills to deliver insightful and practical solutions.

• Work collaboratively with cross-functional teams to achieve business objectives.

• Develop and maintain strong relationships with clients and stakeholders.

• Analyze complex problems and develop effective solutions.

• Ensure timely delivery of high-quality results and meet project deadlines.

Preferred candidate profile

• Any graduation degree with prior experience in customer services.

• Minimum 6 months of experience in an international or domestic BPO/contact center.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities

• Strong analytical and problem-solving skills.

• Experience working with diverse client groups and teams.

What EY is looking for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

The opportunity :

Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon

Your key responsibilities

Technical Excellence

Understanding of TA processes and technical understanding of IT landscape

Skills and attributes

To qualify for the role you must have worked with GCCs in tech and financial services

Experience

6-10 years

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.