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ParentPay Group
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Project and Operations Co-ordinator

Project and Operations Co-ordinator

ParentPay Group

0 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

onboarding software technology cutting mobile payments engagement management database agile development scheduling resolve report support data reporting updating documentation coordination communication excel word

Work Mode

On-site

Job Type

Full Time

Job Description

Department:

Onboarding

Employment Type:

Permanent - Full Time

Location:

Pune, India

Description

ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.Key Responsibilities

Scheduling of customer and internal resources for Implementation and Professional Services.
Collaborate with other departments to resolve any customer queries
Monitor and report on progress of assigned campaigns and activities
Support weekly reviews by providing timely updates on tasks and highlighting any blockers
Ensure revenue related data is tracked and accurately recorded for reporting and forecasting
Assist with creating and updating instruction manuals and process documentation
Provide administrative support across Implementation and Professional Services, including documentation, data entry, and coordination tasks
Maintain accurate records in business systems

Skills, Knowledge and Expertise

Strong grasp of verbal communication in English
Strong written communication skills
Good time management and the ability to prioritise a varied workload
Pro-active positive approach to problem solving and continuous improvement
Comfortable working to deadlines in a fast-paced environment
Attention to detail and ability to follow processes accurately
Demonstrates good analytical skills
Proficiency in Microsoft Office, specifically Excel, Word and Outlook

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Project and Operations Co-ordinator