Program Officer- Documentation Digital Health

Job Description

PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing heath challenges. About the Project There have been persistent efforts focused on improving primary healthcare (PHC) and overcoming the hurdles of low coverage and poor quality of health services through several Digital Health interventions. However, majority of these initiatives are designed with very specific clinical or administrative purposes and lack a comprehensive ecosystem approach resulting in multiple applications and digital portals in use for their health system. This cascades into poor accountability and performance, time and resource wastage, lack of continuum of care, and low coverage of health services, resulting in poor health outcomes. PATH is supporting the state of Maharashtra with digitization of primary level of care and health service delivery in select districts. The project intends to demonstrate end to end digitization in healthcare and develop a digital saturation model at district level, leveraging fit for purpose digital solutions/interventions through the use case of improving reproductive, maternal and child health service delivery indicators. The district saturation model will include coverage across rural & urban areas and service delivery across public and private sectors. The focus will be on digitizing healthcare facilities, community health initiatives/programs and deploying innovations for accelerating service delivery across continuum of care. The project aims to form a digitally competent health workforce, improve access to health and systems-level data for resource planning and management, enable creation of longitudinal health records for patients, and enable interoperability of digital systems across healthcare facilities. This will result in data-driven decision-making leading to improved access and service coverage, citizen empowerment, quality care, and enhanced healthcare provider accountability. These positive health outcomes, complemented by favorable policies, governance support, local leadership, and partnerships, will accelerate Universal Health Coverage (UHC). Responsibilities: The Documentation and Research PO will play a key role in capturing knowledge, synthesizing evidence, and documenting insights from our digital health programs. This role will support strategic communications, policy advocacy, grant reporting, and knowledge translation to stakeholders including governments, donors, and partners. Documentation and Knowledge Management Develop, update, and maintain program documentation including technical reports, case studies, concept notes, policy briefs, SOPs, training manuals, and donor reports. Work closely with program team to translate project learnings into compelling and evidence-based content. Maintain an organized repository of all documentation outputs and knowledge products. Support the creation of knowledge-sharing products such as newsletters, presentations, blogs, and social media briefs. Research Conduct desk research and literature reviews on digital health trends, global frameworks (e.g., WHO Digital Health Guidelines, ABDM), and best practices. Synthesize findings to inform digital health division strategy, proposal development, and policy dialogue. Support the design and analysis of surveys, assessments, and program evaluations as needed. Cross-functional Collaboration Collaborate with technical leads, M&E teams, and communication teams to ensure consistency and quality in all deliverables. Coordinate input and feedback from partners, government stakeholders, and global collaborators. Required Qualifications and Experience Master’s degree in Public Health, Health Informatics, Social Sciences, Development Studies, or a related field. Minimum 3–5 years of experience in research, documentation, or knowledge management, preferably in the health or development sector. Strong understanding of Familiarity with Indian public health system, flagship initiatives in health sector and relevant government policies/ strategies particularly NHM, Ayushman Bharat Health & Wellness Centers, ABDM, National Health Programs etc. Proven experience in developing high-quality technical and strategic documents for diverse audiences. Excellent command over MS Office applications, especially MS Word, MS Excel, and MS PowerPoint Excellent writing, editing, and analytical skills. Proficiency in tools like MS Office, Google Workspace, referencing tools (e.g., Zotero, Mendeley), and content creation platforms. Ability to manage multiple deadlines in a fast-paced environment. Extremely detail-oriented, with the ability to communicate effectively. Strong interpersonal and organizational skills. Demonstrated ability to work effectively in a multi-site organization and in a team-based structure. Proven effectiveness while working in a team-based environment, but capable also of working independently. Location: New Delhi