Program Manager (QA IT Banking)

As a Program & Quality Assurance Manager, your role is crucial in ensuring the seamless execution of interconnected projects, coordinating efforts across diverse teams, and maintaining stringent quality assurance standards across all deliverables. **Key Responsibilities:** - **Communication and Stakeholder Alignment:** - Actively listen to and comprehend client requirements, expectations, and feedback to ensure project outcomes align with business needs. - Analyse complex information critically to identify gaps in requirements, processes, or deliverables. - Communicate information clearly and concisely to keep all stakeholders informed and aligned. - Utilize strong negotiation and conflict resolution skills to mediate disputes and foster a collaborative team dynamic. - **Strategic Thinking and Program Management:** - Think critically to analyze problems, evaluate options, and make data-driven decisions. - Demonstrate meticulous attention to detail in planning, prioritization, resource allocation, and progress tracking. - Proactively identify potential risks across projects and testing phases, developing clear mitigation strategies. - **Accountability and Expectation Management:** - Establish and communicate clear expectations and acceptance criteria with all involved partners. - Hold internal and external teams accountable for their deliverables, timelines, and quality standards. - **Domain Expertise and Quality Assurance:** - Maintain a commitment to continuous learning to stay updated on business needs, regulatory requirements, and IT landscape. - Guide the testing team with informed recommendations based on best practices in software development life cycles and relevant testing tools. In this role, your analytical and strategic skills, combined with exceptional communication and leadership capabilities, will be key to the success of the projects. You will be responsible for ensuring effective communication, strategic planning, accountability, and maintaining quality assurance standards throughout the program lifecycle.,