Program Manager - Operations Projects

• Location:

  Noida, India

About the Role

Introduction – the ‘why’

This is an exciting opportunity to join the Operations team at a strategic level, driving high-impact programs that shape the future of supply chain and operations management. As part of a dynamic and growth-oriented division, you’ll work closely with senior leadership and cross-functional teams to implement innovative solutions that enhance productivity and operational efficiency. This role aligns with our mission to deliver excellence through continuous improvement and customer-centric strategies.

Opportunity – the ‘what’

As a Program Manager, you will:

• Lead the end-to-end execution of strategic operations and supply chain projects.
• Identify gaps across Ops sub-functions and define project scopes in collaboration with internal and external stakeholders.
• Establish and maintain project management standards and best practices.
• Support the Director of Operations in evaluating long-term strategies for manufacturing, sourcing, logistics, and customer service automation.
• Form and mentor cross-functional project teams from within operations (Customer Service, Manufacturing, Inventory Planning, Supply Chain).
• Ensure timely, budget-conscious, and high-quality project delivery.
• Track progress, manage risks, and provide regular updates to stakeholders and global teams.
• Offer training and development opportunities to functional leaders.
• Implement feedback loops and continuous improvement practices.

Your work will directly influence operational excellence, cost efficiency, and customer satisfaction across the organization.

About You

Essential Criteria

• B.E./B.Tech from a Tier 1 or Tier 2 college.
• MBA from a Tier 1 or Tier 2 institute (e.g., IIM, ISB, NITIE, SIOM Nasik, SP Jain).
• 7–10 years of program management experience in:
  • E-commerce, Quick Commerce, Retail, FMCG, Consumer Internet, or
  • Supply Chain/Management Consulting (e.g., Redseer, Miebach, BCG).
• Strong knowledge of warehouse design, layout optimization, and quality standards.
• Proficiency in project management tools (CPM, PERT, Primavera, MS Project).
• Advanced skills in MS Office (Excel, PowerPoint, Visio, Macros, MS Projects, Llamasoft).
• Experience with WMS/ERP systems, preferably SAP.
• Strong analytical, presentation, and number-crunching skills.
• Ability to manage warehousing teams and 3PL providers.
• Customer-centric mindset, self-motivated, and adaptable.

Desirable Criteria

• Experience in Lean organizations.
• Exposure to global supply chain practices.

Queries

Please contact shariq.anwar@oup.com with any queries relating to this role.