Program Manager - Operations Projects

As a Program Manager in the Operations team at our company, you will have the exciting opportunity to drive high-impact programs that shape the future of supply chain and operations management. Your responsibilities will include: - Leading the end-to-end execution of strategic operations and supply chain projects. - Identifying gaps across Ops sub-functions and defining project scopes in collaboration with internal and external stakeholders. - Establishing and maintaining project management standards and best practices. - Supporting the Director of Operations in evaluating long-term strategies for manufacturing, sourcing, logistics, and customer service automation. - Forming and mentoring cross-functional project teams from within operations. - Ensuring timely, budget-conscious, and high-quality project delivery. - Tracking progress, managing risks, and providing regular updates to stakeholders and global teams. - Offering training and development opportunities to functional leaders. - Implementing feedback loops and continuous improvement practices. Your work will directly influence operational excellence, cost efficiency, and customer satisfaction across the organization. Qualifications Required: - B.E./B.Tech from a Tier 1 or Tier 2 college. - MBA from a Tier 1 or Tier 2 institute. - 7-10 years of program management experience in E-commerce, Quick Commerce, Retail, FMCG, Consumer Internet, or Supply Chain/Management Consulting. - Strong knowledge of warehouse design, layout optimization, and quality standards. - Proficiency in project management tools and MS Office. - Experience with WMS/ERP systems, preferably SAP. - Strong analytical, presentation, and number-crunching skills. - Ability to manage warehousing teams and 3PL providers. - Customer-centric mindset, self-motivated, and adaptable. Desirable Criteria: - Experience in Lean organizations. - Exposure to global supply chain practices. If you have any queries related to this role, please contact shariq.anwar@oup.com.,