Program Manager - Operations Projects

As a Program Manager for Operations Projects, you will play a pivotal role in driving high-impact programs that shape the future of supply chain and operations management. Your responsibilities will include: - Leading the end-to-end execution of strategic operations and supply chain projects. - Identifying gaps across Ops sub-functions and defining project scopes in collaboration with internal and external stakeholders. - Establishing and maintaining project management standards and best practices. - Supporting the Director of Operations in evaluating long-term strategies for manufacturing, sourcing, logistics, and customer service automation. - Forming and mentoring cross-functional project teams from within operations (Customer Service, Manufacturing, Inventory Planning, Supply Chain). - Ensuring timely, budget-conscious, and high-quality project delivery. - Tracking progress, managing risks, and providing regular updates to stakeholders and global teams. - Offering training and development opportunities to functional leaders. - Implementing feedback loops and continuous improvement practices. Your work will directly impact operational excellence, cost efficiency, and customer satisfaction across the organization. Qualifications required for this role include: - B.E./B.Tech from a Tier 1 or Tier 2 college. - MBA from a Tier 1 or Tier 2 institute (e.g., IIM, ISB, NITIE, SIOM Nasik, SP Jain). - 7-10 years of program management experience in E-commerce, Quick Commerce, Retail, FMCG, Consumer Internet, or Supply Chain/Management Consulting. - Strong knowledge of warehouse design, layout optimization, and quality standards. - Proficiency in project management tools (CPM, PERT, Primavera, MS Project). - Advanced skills in MS Office (Excel, PowerPoint, Visio, Macros, MS Projects, Llamasoft). - Experience with WMS/ERP systems, preferably SAP. - Strong analytical, presentation, and number-crunching skills. - Ability to manage warehousing teams and 3PL providers. - Customer-centric mindset, self-motivated, and adaptable. Desirable criteria for the role include: - Experience in Lean organizations. - Exposure to global supply chain practices. For any queries related to this role, please reach out to shariq.anwar@oup.com. The company is committed to supporting diversity in the workforce and ensuring an inclusive environment where all individuals can thrive. Applications from all backgrounds are encouraged.,