Program Manager

About Company:

GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space

Position: Program Manager

Experience:

Job location:

Skills:

Required Skills:

• Should have 15+ years of experience in leading large-scale applications.
• Should have 8+ experience in a leadership role within a Managed Services environment
• Should have very good understanding of the IT Infrastructure Library (ITIL) framework and various IT Service Management (ITSM) tools available in the marketplace (Major Incident management, Problem management, Change management etc).
• Should possess strong expertise in Managed Services, cloud technologies, and emerging tech trends.
• Should be hands on project governance.
• Should be able define and derive SLAs, KPIs required for a support project.
• Should have experience in transitioning of large applications.
• Should have thorough understanding of Knowledge management office.
• Should have end to end understanding of a large-scale application (Cloud, Infra, Network, Storage, Database).
• Good understanding of any of the SAP modules is and added advantage
• Should be able to maintain cross vendor relationships
• Excellent client interfacing skills.
• Significant experience in implementing automations
• Sound have experience in introducing and managing monitoring and alerting systems.
• Demonstrated experience in improving system performance and stability.
• Proven ability to lead and inspire teams, excellent communication skills, and a strategic mindset.
• Exposure to work with European clients.

Why choose GSPANN

“We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist -

Accelerate your learning -

Feel included -

Inspire and Be Inspired -

Enjoy Life -

Give Back -

We invite you to carry forward the baton of innovation in technology with us.

Let’s Co-create.