Program Manager & EA

Job Description

Job Purpose: This strategic, hands-on role blends Executive Assistant and Program Manager responsibilities to support the senior leaders. It focuses on executing leadership priorities, streamlining operations, and driving cross-functional coordination, while offering broad exposure to strategic projects and business decision-making. Key Responsibilities: 1. Executive & Administrative Support Effectively manage executive interactions, coordinate across teams, and represent the office with clarity and professionalism. Manage complex calendars, coordinate meetings, calls, and events for the senior leaders. Prioritize and resolve scheduling conflicts, ensuring time is aligned with strategic priorities. Handle all incoming communication, emails, and calls, route correspondence efficiently and professionally. Maintain confidentiality in all matters and handle sensitive information with discretion. Provide logistical and documentation support for board meetings, executive sessions, and leadership off-sites. 2. Strategic Program & Project Management Collaborate with the leadership team to define, track, and deliver on weekly, monthly, and quarterly priorities. Align leadership schedules to support critical business initiatives and drive timely execution. Facilitate coordination across departments for key initiatives involving Finance, People, Operations, and external stakeholders. Manage recurring business processes such as KRAs, goal setting, KRA reviews, and performance reporting. Drive accountability across project teams and ensure milestones are achieved on schedule. Support in preparing business updates, strategic presentations, and internal communication plans. 3. Data, Communication & Reporting Prepare high-quality reports, summaries, dashboards, and presentations from data gathered across functions. Review documents and internal reports submitted to the President; synthesize insights and suggest improvements. Draft emails, communication briefs, and talking points as needed. Create and maintain organized digital archives and shared drives using best practices for version control and team access. 4. Stakeholder & Information Management Act as the Single Point of Contact (SPOC) for routine administrative and coordination needs across teams. Ensure seamless internal and external communication by proactively engaging with key stakeholders. Coordinate with group entities and external partners for joint reviews, project discussions, and stakeholder meetings. Ensure timely follow-ups, track action items, and monitor closure on delegated initiatives. Qualifications and Work Experience: Graduate or Postgraduate qualification in Management is preferred Minimum of 4 years of experience in a similar role involving executive support and program management Prior experience in working with and supporting CXOs will be an added advantage. Knowledge, Skills and Competencies: Strong communication skills along with exceptional written and verbal communication skills Proficiency in MS Office and Google Workspace Strong understanding of business operations and executive office dynamics Excellent organizational and multitasking abilities High attention to detail with the ability to handle multiple priorities in a fast-paced environment Professional discretion and confidentiality Prior experience in managing strategic programs, stakeholder coordination, and executive communications Insight into business planning, operational execution, and stakeholder engagement A pivotal role in enabling the productivity and impact of the leadership team Show more Show less