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Program Manager, AHS

Program Manager, AHS

Amazon.com

3 years

0 Lacs

bengaluru karnataka

Posted:2 weeks ago| Platform: Indeed logo

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Skills Required

annotation data management scheduling analytics compliance audit report reporting reports metrics excel pivot leadership support onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

DESCRIPTION

At Amazon, we're looking for a results-driven Program Manager to lead our medical annotation operations. You will work closely with a of large medical professionals, driving operational excellence through data-driven decision making and continuous process improvement.
Key job responsibilities Operations Management

Manage daily work allocation and scheduling for medical annotators at scale
Monitor real-time annotation queues and redistribute workload to prevent bottlenecks
Create predictive analytics for capacity planning
Ensure compliance with operational policies and procedures

Productivity Management

Develop scalable frameworks to track, audit and report productivity of each individual annotators-based volumes and quality of annotations
Implement productivity improvement initiatives
Coordinate with medical quality manager on complex cases

Reporting

Generate daily, weekly, and monthly quality reports and performance analytics
Develop comprehensive BI dashboards for reporting to AHS and One Medical leaders

BASIC QUALIFICATIONS

3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Program Manager, AHS