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Program Manager, AHS

Program Manager, AHS

Amazon

3 - 7 years

20 - 25 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

operational excellence project management process improvement scheduling productivity management stakeholder management sql auditing capacity planning productivity improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operations Management
Manage daily work allocation and scheduling for medical annotators at scale Monitor real-time annotation queues and redistribute workload to prevent bottlenecks Create predictive analytics for capacity planning Ensure compliance with operational policies and procedures Productivity Management Develop scalable frameworks to track, audit and report productivity of each individual annotators-based volumes and quality of annotations Implement productivity improvement initiatives Coordinate with medical quality manager on complex cases Reporting Generate daily, weekly, and monthly quality reports and performance analytics Develop comprehensive BI dashboards for reporting to AHS and One Medical leaders 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

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Program Manager, AHS