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2.0 - 7.0 years
0 Lacs
alwar, rajasthan
On-site
You will be responsible for implementing the production schedule as per the plan and ensuring the achievement of Order Execution & Annual Production Plan through resource optimization. Monitoring line-wise production output and reporting any production-related issues to take corrective actions will be part of your daily tasks. You will also be required to ensure smooth production activities such as packing, sealing, filling, machine operation, etc., with product quality as per standards and on-time production. Entering and maintaining production data in SAP and adhering to procedures regarding safety, quality, environment, and security standards of the company will be crucial. Additionally, you will need to report resource capacity and allocation needs, follow up with the material department for low stock items, and report the status on materials efficiency. Coordinating for production line maintenance or downtimes to minimize disruptions to manufacturing schedules, updating and maintaining production, maintenance, and malfunction records, and implementing recommended solutions to resolve identified problems to improve performance will also fall under your responsibilities. You will be required to conduct motion, method & time studies to reduce manpower to the optimum level. Furthermore, you will play a key role in implementing corrective & preventive actions planned, ensuring production/material flow/housekeeping & conformance to Health & Safety & Environment standards, Quality Management as per plan, and participating in regular meetings and shop rounds to ensure compliance with factory rules/standards set for Industrial safety, Environment System to meet Quality & business standards. Coordinating with Maintenance executive as per the plan to reduce downtime, engaging, guiding, and training workmen to ensure production delivery is not impacted, and coming up with out-of-the-box ideas to innovate or adopt methodologies to reduce utility consumption will also be part of your duties. Conducting daily shop floor tool box talks on safety, quality & productivity improvement will also be one of your regular tasks. Flexibility is crucial for success in this role, and you will have the opportunity to discuss what flexibility means to you to manage your well-being and balance your priorities effectively from day one. Joining this role will provide you with the chance to contribute to transforming the business by taking brands to the next level and shaping the next generation of celebrations for consumers worldwide. If you feel inspired and ready for this opportunity, we encourage you to apply.,
Posted 18 hours ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be responsible for managing a team of 20 to 25 Field Service Executives (FSEs) at the designated base location. It is essential to have a good understanding of the geographical layout of the base location. Your role will involve team management, providing motivation to the team, and addressing merchants" complaints on a daily basis. As part of your daily tasks, you will need to allocate complaints to the FSEs based on specific pin codes. You should ensure that the complaints are resolved within the defined Turnaround Time (TaT) of a minimum of 48 hours. Additionally, you will be required to coordinate the pickup of devices for return from the merchants by the service team (FSEs). One of your key responsibilities will be to follow up with the team on the status of merchants" complaints and ensure timely resolution. You will also be accountable for monitoring and improving the productivity of the team (FSEs) under your supervision.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Cluster Manager - Credit Cards in the Retail Banking department focusing on Credit Cards - Retail Assets, your primary role will involve managing a team of Sales Managers, Relationship Managers, Sales Officers, and Sales Backend personnel across designated geographies within the assigned zone. Your key responsibilities include driving sales, cost management, and achieving product mix targets to establish a significant customer base for credit card products. You will be responsible for implementing the distribution plan in various geographies, overseeing a team of Managers and sales resources at Regional, State, and City levels, and managing diverse acquisition channels to optimize distribution coverage effectively. Additionally, you will be accountable for ensuring adherence to quality parameters to enhance approval rates, first-time resolution, turnaround time, and overall processes. Another crucial aspect of your role will involve spearheading the implementation of regulatory and legal compliance frameworks while fostering a culture of fairness and accuracy at all customer touchpoints and within the business team. You will also be tasked with promoting collaboration with internal stakeholders from Product, Credit, Policy, IT, and Operations departments to devise and execute implementation plans across customer acquisition channels. As part of your secondary responsibilities, you will evaluate growth strategies based on competitor analysis and feedback from various channels and customers, and recommend process enhancements to boost sales efficiency and quality across customer acquisition points and channels. In terms of managerial and leadership responsibilities, you are expected to mentor and coach sales team members to instill values of customer-centricity, innovation, compliance, and integrity within the region or city. Monitoring key performance indicators related to employee productivity, recruitment quality, attrition rates, and implementing necessary improvements will also be essential in your role. Key success metrics that will define your performance include Sales Force Productivity, Channel Productivity, Cost Management, Service Complaints, and Attrition numbers. Furthermore, the effectiveness of your communication with team members, channel partners, and internal businesses will play a vital role in achieving the desired outcomes.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
The Area Collection Manager-BIL, Personal Loan and MBL plays a crucial role in managing a team and coordinating operational recovery activities for an area credit portfolio within the assigned territory. The primary responsibility involves overseeing the front-end delinquency management, administration of corporate policies, and ensuring minimal front delinquencies. This position requires close collaboration with the legal team to provide legal guidance on managing delinquencies effectively. The Area Collection Manager holds end-to-end collection responsibilities for the allocated area, contributing significantly to the bank's organizational objectives. Responsibilities include managing a team for collections of specific products, ensuring collection efficiency and cost optimization, tracking and controlling delinquencies by bucket and Days Past Due (DPD), reviewing account allocations and targets, and following up with default customers through a dedicated team. The Manager must ensure that collection agencies and executives comply with legal guidelines, monitor productivity parameters, maintain adequate field staff availability, conduct thorough background checks on appointed agencies, and collaborate with the legal team to take necessary legal actions. Additionally, the Manager is expected to build strong relationships with key clients to facilitate timely collections and determine effective strategies for enhancing collection efficiency. From a managerial perspective, attracting and retaining top talent for key positions within the reporting structure is vital for success in this role. The ideal candidate for this position should possess a graduate or post-graduate degree, with a minimum of 8+ years of relevant experience in collections. The role is based in Mumbai and falls under the Retail Banking function, focusing on collections to achieve the organization's larger objectives.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will lead a team of sixty (60) employees and 3rd party associates on the Production assembly Line. You will plan the daily manpower requirement for running the line based on the model being produced. It is your responsibility to ensure the availability of all materials required for the smooth operation of the production lines. You will be accountable for developing and enhancing the skill matrix of all the line operators under your supervision. You are expected to take complete responsibility for all the sub-leaders and operators within your assembly line. Punctuality and attendance of all personnel under your supervision are crucial aspects that you need to ensure. Implementing and maintaining 5S practices in your assembly line is also a part of your role. Attending daily improvement meetings both before and after shift start time is important to understand the Root Cause of any downtime in production. Tracking daily attendance and reporting cases of absenteeism to the Production Manager for further action is within your purview. You will be responsible for providing On-the-Job training to all new joiners in the assembly line and assigning assembly stations based on their skill matrix. Maintaining the daily production report of your respective assembly line is vital, with a keen focus on individual productivity and output. It is your duty to uphold the highest standards of workmanship to minimize line rejections. Leading your team by setting an example with self-discipline, being well-groomed, and performance-oriented are essential qualities expected from you in this role.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
You are a part of Reckitt, home to the world's most beloved hygiene, health, and nutrition brands. The purpose that defines your existence is to protect, heal, and nurture in the continuous pursuit of a cleaner, healthier world. As a global team, you are united by this purpose and strive to make access to high-quality hygiene, wellness, and nourishment a universal right rather than a privilege. The supply chain is the foundation of Reckitt's business, enabling the safe and efficient distribution of trusted products worldwide. The dedicated and skilled teams at Reckitt play a vital role in ensuring this process runs smoothly. If you are considering a career in the supply chain domain, Reckitt offers a range of exciting opportunities across various supply chain functions, such as planning, procurement, manufacturing, and logistics. You could be part of the Global Supply Planning team, contributing to the development and implementation of the global supply strategy. Alternatively, you might work with the Procurement Centre of Excellence team to oversee supplier relationships and negotiations. As a Project Manager at Reckitt, you will play a crucial role in bringing new product initiatives to fruition. Working within a dynamic team, you will spearhead the creation and launch of innovative products that enhance lives globally. Your involvement in strategic product development will directly impact Reckitt's legacy, offering you a platform to cultivate your leadership skills across diverse cultures and markets. Your responsibilities in this role include leading projects that introduce new product initiatives, managing project schedules, resources, and budgets, developing measurement methods to track project progress, coordinating cross-functional teams across different countries, and overseeing a portfolio of supply projects from conception to delivery. To excel in this role, you should possess proven project management expertise with a focus on planning and relationship management, strong commercial acumen for cost-benefit analysis, experience in leading multicultural teams, mastery in supply chain management encompassing planning, logistics, and productivity management, as well as a collaborative mindset with skills in building partnerships and managing business relationships effectively. Reckitt values inclusion and supports its employees through various Employee Resource Groups to ensure success at every stage of their career journey. Additionally, the company hires based on potential alongside experience, recognizing that great individuals may not always fit every criterion on a job description. If you feel aligned with the role and the company's values, Reckitt encourages you to apply regardless of meeting every requirement.,
Posted 6 days ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As the Factory Planning Capability Owner at Reckitt, you will play a crucial role in optimizing planning processes within the factories. Your responsibilities will include assessing processes for continuous improvement, standardization, and ownership of the Factory Planning process area within the supply chain planning. You will be tasked with developing and implementing Standard Operating Procedures, driving planning performance metrics, and serving as a bridge between process expertise and technological implementation. Collaboration will be key in this role, as you work closely with factory planners, supply chain teams, and technology experts to drive excellence in production & materials planning. Your role will also involve building and upskilling planners within your region of responsibility, establishing strategic priorities for the Factory Planning community, and aligning on SOPs with Senior Leadership. The ideal candidate for this position will have at least 6 years of relevant experience in E2E planning processes, with practical knowledge of production and supply planning in the FMCG industry. Project management skills and an understanding of Kinaxis Rapid Response / IBP will be advantageous. You should possess strong skills in Supply Chain Management, Business Partnership, Collaboration, Relationship Management, Business Acumen, Productivity management, Advanced Analytics, Data Analytics, Supply Chain Planning, and Logistics Management. At Reckitt, we value inclusion and support our employees through their career journey. We believe in hiring for potential as well as experience, and encourage individuals who feel aligned with our company values to apply, even if they do not meet every point on the job description. Join us in our mission to protect, heal, and nurture in the pursuit of a cleaner, healthier world.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Analyst is responsible for conducting a periodic review in line with client policy to fulfill Know Your Customer (KYC) requirements. You will be expected to deliver against targets for both productivity and quality, managing your own pipeline and taking onboard feedback from approvers who are responsible for quality checking cases.,
Posted 1 week ago
3.0 - 6.0 years
2 - 3 Lacs
Vijayawada, Hyderabad, Chennai
Work from Office
Responsible for driving Field Engineers with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates preferably from Home Appliance Back ground will be preferred
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
The job role of Acquisition Manager-RL SALES-Sales involves enhancing the Deposit pool from Customers, establishing standards and ensuring delivery of service, selling non-deposit products, achieving cross-selling targets progressively, selling MF and Insurance products, generating Fee Income, managing Branch Administration, ensuring Regulatory Compliance, overseeing productivity and overall morale of branch team members, and being accountable for break-even and P&L of the branch. The ideal candidate should have a minimum of 6 years of Banking experience, with 3-4 years specifically in Retail Liabilities. Sales experience and exposure, preferably in Liabilities products, are required. The qualifications needed for this role include an MBA/CA/CAIB. The candidate should possess good Leadership skills, with a more tactical approach than strategic, and should have a balanced approach of 40% thinking and 60% doing. Moreover, the candidate should have an in-depth understanding of financial instruments, markets, and macro and microeconomic processes. They should have the ability to collaborate with all units involved in the customer service cycle to ensure customer DELIGHT. Additionally, liaising with the product management team, marketing, and other centers & verticals for new product development, service enhancements, and sales initiatives is also a crucial aspect of this role.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
As a seasoned professional in the banking industry, you will play a crucial role in driving revenue, ensuring profitability, and maintaining high service quality standards. Your primary responsibilities will include promoting and selling transaction accounts, mutual funds, and insurance products, with a strong emphasis on cross-selling various banking products to maximize revenue. You will be expected to proactively generate fee income, while effectively managing costs to enhance the overall financial performance. In addition to your sales responsibilities, you will oversee regional administration tasks, ensuring operational efficiency and compliance with regulatory standards. A key aspect of your role will involve managing productivity levels and fostering employee engagement to create a positive work environment conducive to achieving business goals. To excel in this position, you must possess a comprehensive understanding of the banking sector, including industry trends, market dynamics, and financial products. With a minimum of 10-12 years of banking experience in a similar capacity, you should have a proven track record of successfully driving sales and managing a high-volume business operation. Previous sales experience, particularly with liabilities products, will be highly advantageous in this role. Join our dynamic team and leverage your expertise to contribute to the continued success and growth of our organization.,
Posted 1 week ago
21.0 - 30.0 years
20 - 35 Lacs
Vapi, Ahmedabad, Ankleshwar
Work from Office
General Manager Works – Unit Head is overall responsible for Intermediate - API Plant - Technical Production And Upcoming Project if any Statutory Compliance at Chemical Plant And All departments working under him Exposure In Pharma Plant Is Must Required Candidate profile GM - Works - Unit Head will report to Managing Director Just Retired But Healthy Person is Also Preferred Liaison with All Government Authority like GPCB , GIDC , Local, State And Central Government
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Sales Executive specializing in Tractors and Farm Equipments (TFE) at the Marketing Branch Operations, your primary responsibilities will include enhancing the deposit pool from customers, setting and maintaining service standards, and achieving cross-selling targets for non-deposit products. You will also be responsible for selling Mutual Fund (MF) and Insurance products, generating fee income, overseeing branch administration, ensuring regulatory compliance, and managing the productivity and morale of branch team members. Additionally, you will play a crucial role in achieving break-even and managing the Profit & Loss (P&L) of the branch.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
hosur, tamil nadu
On-site
As a Warehouse Team Lead at Reckitt, you will be at the forefront of warehouse operations excellence. Your role will be crucial in enhancing supply chain effectiveness and ensuring that all aspects of warehouse operations contribute to outstanding results. Your leadership will inspire a team of Warehouse Operatives, driving projects that deliver cost savings while upholding the highest standards. At Reckitt, you will be valued for your growth and impact well beyond the warehouse walls. Your responsibilities will include collaborating with the Warehouse Manager and 3PL partners to drive improvement in distribution KPIs such as safety, quality, service, inventory, and cost/productivity. You will supervise and develop a team of Warehouse Operatives to create an environment of continuous improvement and efficiency. Analyzing and enhancing Standard Operating Procedures (SOPs) to streamline warehouse processes will also be part of your role. Additionally, you will manage warehousing, distribution, and maintenance operations in compliance with company policies and vision, while maintaining high standards of health and safety, hygiene, and security within the warehouse environment. Implementing, coordinating, and monitoring operational policies and procedures to ensure optimal efficiency and space utilization will be key responsibilities. The ideal candidate will have proven experience in warehouse operations and inventory management, along with proficiency in continuous improvement strategies focusing on efficiency and cost savings. Strong interpersonal skills, the ability to build partnerships, manage relationships effectively, and a sound understanding of Supply Chain Management and warehousing KPIs are essential. Expertise in utilizing warehouse management systems and databases, an analytical mind for identifying process improvement opportunities using data, and various skills such as Supply Chain Management, Business Partnership, Collaboration, Project Management, and Data Analytics will be beneficial for success in this role. At Reckitt, inclusion is at the heart of everything we do, and we support our employees at every step of their career journey. We hire for potential as well as experience, recognizing that great people don't always "tick all the boxes". So, even if you don't meet every point on the job description, if this role and our company resonate with you, we encourage you to apply and be a part of our team dedicated to making a cleaner, healthier world.,
Posted 1 week ago
7.0 - 10.0 years
12 - 15 Lacs
Pune
Work from Office
Job Title: Manager HRBP Experience: 7+ years Job Location: Pune Core Responsibilities: Spearhead employee engagement, HR automation and End to End employee life cycle management Analyze HR processes and streamline systems, focus on improving processes, promote reliability, increase simplicity, and enable scalable growth Steer initiatives in mentoring and coaching the Business Partners pertain to the HR related policies & procedures Implement HR strategy (as per organizational vision and mission) to meet short-, medium- & long-term business challenges Support business goals with HR Framework around the key elements of attract, retain, build, engage & transform Deliver strategic guidance to the Managers related to people initiatives such as a) Goal setting, Career Discussions, Job Rotations, Performance Management, Productivity b) Co-curating strategic interventions to drive employee satisfaction. Ensure smooth on-board of new talent, structure induction programs, buddy programs, reference networks, engagement on a one-to-one level, succession plan, etc. Work towards enhancing the new joiner connect with the teams through continuous engagements. Scrutinize the annual business plans & support the development of organizational structures. Direct the execution of Continuous Feedback Mechanism & redefinition of the KRAs to transform the PMS process. Emerge as a trusted advisor, coach and consultant by proactive address and monitor employee relations. Develop comprehensive performance management & compensation framework; manage appraisal process across the levels linked to reward and recognition management and career growth across the region. Execute action plans of Employee Survey for Leaders & Individual Managers in collaboration with Business & Functional Heads. Lead employee engagement initiatives (conduct town halls), facilitate continuous improvement at Circle, conduct employee counsel and establish the employee connect Implement and drive the HR automation initiative. Qualification & Experience Required: MBA HR (FT) from an Institute of repute Experience in handling similar roles in service/fintech industry Ability to navigate through grey areas Strong hold on Employee Relations & Stakeholder Management Strong Data Acumen and representation skills Excellent communication skills.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
gorakhpur, uttar pradesh
On-site
As a key member of the team, your primary role will be to enhance the deposit pool from customers and maintain high standards in service delivery. You will be responsible for promoting and selling non-deposit products, meeting cross-selling targets, and promoting MF and insurance products. Additionally, generating fee income, overseeing branch administration, ensuring regulatory compliance, and managing the productivity and morale of branch team members will be crucial aspects of your role. You will play a pivotal role in the financial success of the branch by overseeing the overall performance, break-even targets, and the profit and loss statement. Your ability to drive sales, maintain operational efficiency, and lead a motivated team will be essential for achieving success in this position.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As an Area Debt Manager- Flows-Commercial Vehicle in the Collections department, you will have the crucial responsibility of managing a team and coordinating operational recovery activities for an area credit portfolio within your assigned territory. Your role will involve administering corporate policies and procedures to minimize front delinquencies. It is essential to closely collaborate with the legal team to receive expert legal advice on managing delinquencies effectively. You will have end-to-end collection responsibilities for the allocated area, contributing significantly to the bank's overall organizational objectives. Your primary roles and responsibilities will include handling collections of specific products in the designated area, ensuring collection efficiency, tracking and controlling delinquency bucket-wise and DPD wise, and focusing on non-starters. You will review account allocations and collection targets by bucket to external agencies or the in-house team. Regular follow-ups with default customers through a dedicated team will be crucial, along with ensuring adherence to legal guidelines by collection agencies and executives. Monitoring productivity by setting parameters for in-house teams, agencies, and collection executives, and reviewing the performance daily is a key aspect of your role. You will be responsible for ensuring adequate availability of resources in terms of Feet on Street area-wise, bucket-wise, and segment-wise. Thorough background checks and continuous evaluation of appointed agencies and DCTs will be part of your routine tasks. Collaboration with the legal team to initiate legal actions in specified cases, building relationships with key clients for timely collections, and devising suitable tactics or strategies for prompt collections are vital components of your job. This critical role directly impacts the financial institution's budget planning and requires a minimum of 5+ years of relevant experience along with a graduate or post-graduate degree such as MBA or PGDM.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
angul
On-site
You will be responsible for generating business under JLG Loan and ensuring the productivity and profitability of the Branch across all products. Your key tasks will include achieving disbursement targets, cross-selling products, and driving revenue generation and client servicing for the branch. You will be leading the sales team, developing business strategies for market penetration, and defining business targets to enhance the organization's business. Your role will involve conducting risk analysis based on credit scores, analyzing financial risks, and preparing appraisal reports to support credit lending decisions. It will be crucial to identify potential default cases, implement proactive measures to prevent NPAs, and maintain the quality of the portfolio by ensuring zero PAR. Timely collections and disbursements in the branch will also be part of your responsibilities. You will be expected to analyze delinquent accounts, develop recovery strategies, and offer debt counseling to facilitate settlements. Maintaining the consistency, accuracy, completeness, and timeliness of reports will be vital. Additionally, you will monitor the branch's performance, strategize employee retention, and provide training, guidance, and motivation to the sales team to enhance their quality and productivity.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining a global team dedicated to protecting, healing, and nurturing in the pursuit of a cleaner, healthier world. As part of our supply chain, your role will be crucial in ensuring the efficient and effective planning processes to bridge the gap between demand and supply. Your responsibilities will include optimizing inventory, service levels, and cost management while collaborating with various functions, regions, and teams. Your main objective as a Connected Planner is to maintain best-in-class service levels, manage costs, and optimize inventory through transparent communication and cross-functional alignment. You will take full ownership of supply plans for a specific category/region, working closely with manufacturing sites to ensure seamless supply continuity and maximize service levels. Additionally, you will lead supply review meetings, manage service levels proactively, and address distressed SKUs to prevent stockouts. Key Outputs: - Developing accurate supply plans - Ensuring seamless supply continuity - Creating clear stock tunnel reports - Adhering to inventory targets - Conducting scenario analysis for decision-making Metrics to be monitored: - Service levels such as fill rate and on-time delivery - Inventory turnover - Forecast accuracy - Distressed SKU management Key Stakeholders: - Collaboration with markets, factories, and copackers - Reporting and alignment with Connected Planning Leads - Leveraging disruptive concepts with Centre of Excellence Teams - End-to-end supply chain optimization with Manufacturing and Demand Planning Teams To excel in this role, you should have 2-5 years of experience in supply planning within the FMCG industry, along with knowledge of supply systems/tools and demand/supply planning. Proficiency in SAP, Kinaxis RR, and JDE ERP systems is required, as well as strong analytical abilities for complex data and reporting skills. The skills required for success include Supply Chain Management, Business Partnership, Collaboration, Relationship Management, Business Acumen, Productivity Management, Advanced Analytics, Data Analytics, Supply Chain Planning, and Logistics Management. At our company, we value inclusion and support our employees" career journeys through our Employee Resource Groups. We believe in hiring for potential as well as experience, so even if you don't meet every point on the job description, we encourage you to apply if you feel this role and our company align with your aspirations.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
rewari, haryana
On-site
As a Production Supervisor in Dharuhera, your primary responsibilities will include managing the workforce, addressing machine setup and troubleshooting issues, analyzing rejections to enhance quality, and focusing on Bekido & Chokko improvement. You will be entrusted with ensuring safety standards, maintaining quality benchmarks, and enhancing productivity within the production unit. Additionally, you will be involved in QCC initiatives and implementing kaizen practices for continual improvement. The ideal candidate should possess a Diploma with 2 to 6 years of experience in Production. You should exhibit strong managerial and analytical abilities to effectively oversee operations. The willingness to relocate and work in Dharuhera is essential for this role.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
We are seeking freshers to join us in an entry-level role focused on assisting in processing credit applications, verifying financial information, and ensuring accurate credit assessments. In this position, you will collaborate closely with senior associates to gain insights into credit management practices and play a role in maintaining the efficiency of our financial procedures. Your responsibilities will include: - Entering data of eligible applicants into the system - Assessing the creditworthiness of customers and documenting decisions accordingly - Upholding productivity levels and adhering to prescribed Turnaround Time (TAT) norms Qualifications: - Any Graduate (full-time or part-time) - Ideally from the 2023 to 2025 pass-out batches - Must have completed final exams and be available to commence work by the end of July 2025 - Mandatory proficiency in Hindi Join us in this dynamic role to kickstart your career in credit management and make significant contributions to our financial operations.,
Posted 2 weeks ago
4.0 - 6.0 years
4 - 5 Lacs
Mumbai
Work from Office
Oversee day-to-day floor operations across travel booking, customer service, and itinerary creation Supervise the team responsible for domestic and international ticketing, hotel bookings, visa assistance, and package planning, Customer Interactions
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
You will be responsible for spearheading the development and implementation of customer experience strategies, including new technology solutions, to enhance customer satisfaction and retention. Your role will involve driving customer loyalty through managing key tools like Net Promoter Score (NPS), Zendesk, and introducing new technologies aimed at improving customer service productivity. It is essential for you to stay ahead of market trends, optimize CX processes through AI-driven solutions, and ensure that customer-facing teams deliver exceptional service while retaining high morale and motivation. As the AVP/Head of CX Strategy & Technology, your key performance indicators (KPIs) will include developing and implementing a Customer Experience Strategy, implementing solutions using Technology and Innovation, managing Net Promoter Score (NPS), capturing and analyzing Customer Feedback and Insights, driving CX Productivity and Retention, enhancing Agent Experience, conducting Market Trends and Competitive Analysis, and effective stakeholder management (internal and external). Your responsibilities will involve developing and executing the overall CX strategy to enhance customer satisfaction and improve NPS across all OPS (Air and Non-Air), leveraging customer insights and feedback to identify pain points and opportunities for improvement, collaborating with cross-functional teams to ensure seamless customer journeys across all touchpoints, driving the integration of technology solutions such as AI, machine learning, and chatbots to improve CX productivity, overseeing the utilization of Zendesk and other CX management platforms to optimize workflows and service quality, researching and recommending new technologies or tools to increase customer retention and streamline operations, owning and managing the NPS process, developing actionable insights from NPS data to improve customer loyalty, creating and implementing strategies to drive higher NPS scores across various customer segments, building systems to capture and analyze customer feedback across multiple channels, utilizing feedback to shape new product offerings, service enhancements, and CX processes, presenting insights to senior leadership and suggesting strategies for improvement, identifying key metrics to track and manage agent productivity and providing regular reporting to management, using data-driven approaches to understand and address agent challenges, ensuring high levels of retention and engagement, staying up-to-date with industry trends, market changes, and competitor strategies, leading research initiatives to identify evolving customer expectations and technological advancements, and developing strategies to stay ahead of competitors by continuously improving the customer experience. To qualify for this role, you should have a Masters degree in business administration, Marketing, or related field, proven experience in a senior-level role focused on customer experience management, NPS, or related field, minimum 10 to 12 years of experience in a strategy role focusing on customer experience, strong analytical skills with the ability to interpret complex data and generate actionable insights, experience designing and implementing NPS surveys and methodologies, an understanding of emerging technologies used in the customer experience vertical, proficiency in data analysis tools and techniques, including statistical analysis, regression modeling, and data visualization, excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization, a strategic mindset with the ability to develop and execute NPS initiatives that drive measurable improvements in customer satisfaction and loyalty, leadership skills with the ability to inspire and motivate cross-functional teams to achieve common goals, project management skills with the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment, strong attention to detail, and a commitment to delivering high-quality work.,
Posted 2 weeks ago
3.0 - 6.0 years
5 - 13 Lacs
Kolkata
Work from Office
Sales expert with 5+ exp in telecom background (preferably Reliance , Vodafone, Airtel, Idea)skilled in channel development, team leadership, distributor management, market expansion, target achievement, negotiation, operations with travel readiness. Required Candidate profile Skilled communicator with core sales background in telecom industry. Efficient, proactive, target oriented team leader who can perform in high-pressure environments. Willing to travel if needed. Perks and benefits PF, Health Insurance
Posted 3 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
We are looking for a highly organized and proactive Sr. Executive to oversee processing operations and drive productivity of Ground Coordinators (GCs) in the Forward, Reverse, and DSC processes. Role & responsibilities Deploy manpower based on load and shift processing requirements Conduct daily morning briefings with GCs to review previous days performance Track GC productivity hourly; provide real-time feedback & training Ensure 100% clearance of exceptional shipments at least 1 hour before shift end Conduct monthly training sessions on process, safety, and cleanliness Maintain and publish daily reports manifest, sorting count, DC pendency, shipment handover Prior experience in warehouse, logistics, or supply chain operations preferred Strong team management, coordination, and process execution skills Comfortable with data tracking, performance analysis, and reporting Good communication and training abilities For more details ,Contact: Name : Vachan phone no: 9481631291
Posted 3 weeks ago
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