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2.0 - 3.0 years

3 Lacs

Bengaluru

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Level L1 Experience Range 2-3 Years Required Skills Set Hardware and Windows, Good Communication Skills Salary Range 20,000-23,000 Qualification Graduate/10+2 and 3 Years Diploma Certification Optional Technical Question How do you approach troubleshooting complex technical issues reported by customers Can you describe your experience with diagnosing and resolving software or hardware problems remotely How do you handle difficult or irate customers in a support scenario Describe a time when you provided exceptional customer service to resolve a challenging issue. How do you stay updated with the latest features and updates of the products/services you support Can you explain a technical concept related to our product/service to a non-technical customer How do you document customer interactions and technical solutions Provide an example of a report or documentation you created to improve support efficiency or customer satisfaction. How do you collaborate with other teams (e.g., development, product management) to resolve customer issues Describe your role in escalating critical issues and coordinating responses across teams. What customer support tools or systems have you used in previous roles How do you leverage remote desktop tools or software to assist customers effectively How do you ensure that customer support processes align with service level agreements (SLAs) Describe a situation where you identified a recurring issue and implemented a solution to prevent it from happening again.

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5.0 - 10.0 years

15 - 16 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision of Operations leadership, the Coordinator is responsible for the implementation of health, safety and environmental policies, procedures and guidelines as instructed. Duties are likely to be within a defined project, work site or geographic location. Activities include, but are not limited to, hazard identification and risk management, incident reporting, investigation and causal analysis, waste minimization, pollution prevention and control, emergency response, and various compliance activities in all areas of HSE. Provides oversight of the integrated management system (HMS) that at a minimum meets the needs of the company and the requirements of industry standards. Conducts and participates in internal, regulatory, and customer audits and inspections. Record-keeping and other general administrative duties are likely. Provides technical advice, data interpretation, training, and process improvement. Requires an Undergraduate Degree in an HSE related field, Science, or Engineering and three years of experience in Oil Gas, or Manufacturing. Job Description: 1. Person must have minimum 5 years of experience in implementation of HSE strategies, policies, procedures, and processes in Upstream Oil Gas Drilling Completion Operation in onshore and offshore. 2. Person must be fluent in Hindi and English communication. (Read, Write and Speak) 3. Person must be aware about statutory requirements applicable in upstream oil gas drilling operation in India e.g. OMR, OISD, PESO, PCB etc. 4. Develop and implement, project specific HSE bridging document, ERP, annual HSE plan. 5. Run campaign, conduct drills, inspections, and audit as per project annual HSE plan. 6. Prepare weekly and monthly HSE Reports. 7. Conduct project specific weekly safety meeting and participate in customer s monthly safety meeting. 8. Person must participate in Hazard Identification and Risk Management to ensure effective controls are identified and in place. 9.STOP any unsafe work and develop culture among crew for same. 10.Co-ordinate HSE related matter with customer and contractor. 11.Carry out incident investigation, root cause analysis and identification and implementation of Corrective and Preventive Actions (CAPA). 12.Person must be well versed with Microsoft Office Package i.e. Word, Excel and Power Point. Location: Navi Mumbai/ Kakinada - Ready to re-locate Barmer and other locations based on project requirement within India/ outside India. Qualifications Minimum qualification: M. Tech in HSE/ Industrial Safety or B. Tech in Fire Safety/ Industrial Safety or Engineering/ Science Graduate + Diploma in Industrial Safety Requisition Number: 199836 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time

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5.0 - 10.0 years

11 - 13 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, accurately abstracts Real Estate lease and purchase transactions (legal documents) into the SAP RE Module; including both RE Financial information in accordance with GAAP FASB/IASB for all Halliburton locations globally. Advises and communicates business process knowledge of Commercial RE Processes, Policies Business Practices, RE Accounting, and RE Systems Application support to end users. Applies application of RE processes and system knowledge to resolve problems. Applies application of RE processes and system knowledge to expedite resolution of escalated problems. Participates in the design, development and documentation of RE business processes, system enhancements and training materials. Liaisons between local RE and finance accounting groups. Demonstrates the capability to handle sensitive situations and is able to understand and effectively resolve issues in a collaborative manner. Ensures RE transactions are recorded in accordance with RE and Finance company policies, business practices and processes. Generates RE reporting to support Portfolio analysis and adherence to key performance indicators. Performs Month End data validations, error correction, and communications to ensure RE accounting transactions are recorded properly and allocated to internal occupants (PSLaposs and support departments). Performs system testing in relationship to new enhancements as well as mock simulations of unique RE transactions to ensure proper recording of RE financial postings. Job role directly impacts a revenue centeraposs viability or its quality of service via personal contribution. Requires a High School Diploma and minimum of 5 years of experience in real estate or accounting related activities which includes experience in lease, purchase and sale transactions or facility management and/or customer support. Qualifications Location Guru Hargovindji Marg, Mumbai, , 400093, Requisition Number: 200130 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Real Estate Services Full Time / Part Time: Full Time

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1.0 - 6.0 years

7 - 8 Lacs

Bengaluru

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. Demonstrates a general understanding payroll tax laws. Provides support for projects of medium complexity and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Assists with the preparation of required documentation in support of internal controls as directed by the process guidelines. Assists with analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Takes an active part in continuous improvement process. A high school diploma or equivalent and at least 1 year of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 200191 Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time

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1.0 - 6.0 years

7 - 8 Lacs

Bengaluru

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. Demonstrates a general understanding payroll tax laws. Provides support for projects of medium complexity and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Assists with the preparation of required documentation in support of internal controls as directed by the process guidelines. Assists with analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Takes an active part in continuous improvement process. A high school diploma or equivalent and at least 1 year of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Job Details Requisition Number: 200191 Experience Level: Entry-Level Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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5.0 - 10.0 years

15 - 16 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision of Operations leadership, the Coordinator is responsible for the implementation of health, safety and environmental policies, procedures and guidelines as instructed. Duties are likely to be within a defined project, work site or geographic location. Activities include, but are not limited to, hazard identification and risk management, incident reporting, investigation and causal analysis, waste minimization, pollution prevention and control, emergency response, and various compliance activities in all areas of HSE. Provides oversight of the integrated management system (HMS) that at a minimum meets the needs of the company and the requirements of industry standards. Conducts and participates in internal, regulatory, and customer audits and inspections. Record-keeping and other general administrative duties are likely. Provides technical advice, data interpretation, training, and process improvement. Requires an Undergraduate Degree in an HSE related field, Science, or Engineering and three years of experience in Oil Gas, or Manufacturing. Job Description: 1. Person must have minimum 5 years of experience in implementation of HSE strategies, policies, procedures, and processes in Upstream Oil Gas Drilling Completion Operation in onshore and offshore. 2. Person must be fluent in Hindi and English communication. (Read, Write and Speak) 3. Person must be aware about statutory requirements applicable in upstream oil gas drilling operation in India e.g. OMR, OISD, PESO, PCB etc. 4. Develop and implement, project specific HSE bridging document, ERP, annual HSE plan. 5. Run campaign, conduct drills, inspections, and audit as per project annual HSE plan. 6. Prepare weekly and monthly HSE Reports. 7. Conduct project specific weekly safety meeting and participate in customer s monthly safety meeting. 8. Person must participate in Hazard Identification and Risk Management to ensure effective controls are identified and in place. 9.STOP any unsafe work and develop culture among crew for same. 10.Co-ordinate HSE related matter with customer and contractor. 11.Carry out incident investigation, root cause analysis and identification and implementation of Corrective and Preventive Actions (CAPA). 12.Person must be well versed with Microsoft Office Package i.e. Word, Excel and Power Point. Location: Navi Mumbai/ Kakinada - Ready to re-locate Barmer and other locations based on project requirement within India/ outside India. Qualifications Minimum qualification: M. Tech in HSE/ Industrial Safety or B. Tech in Fire Safety/ Industrial Safety or Engineering/ Science Graduate + Diploma in Industrial Safety Location Santa Janabai Road, Mumbai, Monaghan, 400057, India Job Details Requisition Number: 199836 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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5.0 - 10.0 years

11 - 13 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, accurately abstracts Real Estate lease and purchase transactions (legal documents) into the SAP RE Module; including both RE Financial information in accordance with GAAP FASB/IASB for all Halliburton locations globally. Advises and communicates business process knowledge of Commercial RE Processes, Policies Business Practices, RE Accounting, and RE Systems Application support to end users. Applies application of RE processes and system knowledge to resolve problems. Applies application of RE processes and system knowledge to expedite resolution of escalated problems. Participates in the design, development and documentation of RE business processes, system enhancements and training materials. Liaisons between local RE and finance accounting groups. Demonstrates the capability to handle sensitive situations and is able to understand and effectively resolve issues in a collaborative manner. Ensures RE transactions are recorded in accordance with RE and Finance company policies, business practices and processes. Generates RE reporting to support Portfolio analysis and adherence to key performance indicators. Performs Month End data validations, error correction, and communications to ensure RE accounting transactions are recorded properly and allocated to internal occupants (PSLaposs and support departments). Performs system testing in relationship to new enhancements as well as mock simulations of unique RE transactions to ensure proper recording of RE financial postings. Job role directly impacts a revenue centeraposs viability or its quality of service via personal contribution. Requires a High School Diploma and minimum of 5 years of experience in real estate or accounting related activities which includes experience in lease, purchase and sale transactions or facility management and/or customer support. Qualifications Location Guru Hargovindji Marg, Mumbai, , 400093, Job Details Requisition Number: 200130 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Real Estate Services Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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3.0 - 4.0 years

7 - 11 Lacs

Bengaluru

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Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Technical Account Manager, Senior for our enterprise customer in this role, youll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customers environments, facilitating collaboration with their other vendors, and advocating on the customers behalf. At the same time, youll work closely with our Engineering, Product Management, Support, Sales Services teams to debug, test, and resolve issues. The location for this role is based in Bangalore. Responsibilities Primarily supporting assigned customers related to platform training, helping with the reports, taking calls Coordination with dev, sales, support Perform initial or secondary investigations and respond to online and phone support requests. Manage customer cases and maintain clear and concise case documentation Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective Manage technical communications with client s technical team, project team, customer services team and senior executives Proactively resolve business technical problems Work collaboratively with the designated account team to ensure excellent customer service is offered consistently Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings Work with global front-line support teams for technical escalation and issue management Meet with existing customers for regular and ad-hoc service-related reviews Maintain expert knowledge of product Enter case information into the CRM to ensure appropriate resolution management Requirements A bachelors degree in computer science or engineering Experience in technical support. Good technical and product knowledge Good critical thinking and problem-solving skills Excellent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-MM1 #LI-Onsite

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5.0 - 10.0 years

20 - 25 Lacs

Gurugram

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Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. Product Manager III, Flights Expedia s Flights team is looking for a Product Manager to help us reimagine and deliver the best Flight search and discovery customer experience on the web and mobile app. Do you want to help people go places? Come fly with us! In this role you will develop, prioritize and deliver a portfolio of features and A/B tests to improve the search and shopping experience for millions of travelers, across our various sites (e.g. Expedia, Orbitz, Travelocity) and mobile apps all around the world. As a part of the team, you will work with local and global teammates to build a delightful product, develop a compelling strategy, and drive business goals. Our team embraces a bold, customer-centric approach and the technical and analytical know-how needed to deliver results. We are looking for an effective relationship builder to drive support across a broad range of fields and personalities. Most importantly, you are a creative problem solver with an eye for details and a keen focus on results What you ll do: Craft Flight search and booking experiences with your innovative ideas and deep understanding of customer experience and industry / e-commerce trends Establish the vision, business goals, roadmap, and A/B testing strategy for your product features Define product success metrics and provide detailed analysis of business impact, and lead executive communication on results Use data to address customer and partner needs Collaborate with designers, researchers, developers, data scientists, finance, legal, support and other product teams to deliver outstanding product improvements Lead trade-off decisions between cost, schedule, and business benefit, and ensure delivery of features to production that meet customer and business needs Encourage and influence by articulating and continuously reinforcing the product vision Who you are: Bachelor s degree in Computer Science or related field; or equivalent related professional experience 5+ years of product management or related experience Should include several product/service launches using software development methodologies, gathering business requirements and turning them into detailed specifications Experience in a fast-paced eCommerce environment or Air/Travel experience preferred Very strong interpersonal and communication skills (externally and internally at all levels) Proven ability to work with a diverse set of team members and positively influence a large, complex organization Clear record of driving key analyses that generate measurable insights with minimum Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. . Never provide sensitive, personal information to someone unless you re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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2.0 - 7.0 years

5 Lacs

Kolkata, Mumbai, New Delhi

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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. .

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2.0 - 7.0 years

2 - 5 Lacs

Gurugram

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SITA Standard Service desk is high visibility desk and Engineer Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues He/She would be responsible to answer, process and route all inbound calls to the service desk, ensuring efficient and effective provision of service to SITA customers meeting the necessary Key Performance Indicators (KPI) and Service Level Agreements (SLA) Expected tasks: - Act as point of entry for all inbound first level support calls - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times - Manage/process common mail box efficiently and timely convert them into incidents, change etc - Manage the efficient recording, tracking and escalation of Incidents and complaints - Ensure Customers are regularly informed on request status or incident progress - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups - Manage the Request/Incident life-cycle, including closure, verification and customer communication - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support - Ensure incident reporting data integrity is maintained to the highest possible standards - Undertake any other reasonable task as requested by your manager Qualifications: - Graduation Degree from a recognized university - CCNA/CCNP & ITILV3 preferred Experience: - Minimum 2 year of experience in customer facing role/technical support/incident management roles - Network troubleshooting skills preferred - Basic understanding on LAN and WAN devices and cloud services & connectivity preferred Global Delivery & Operations

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13.0 - 18.0 years

32 - 37 Lacs

Mumbai

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MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Implement a marketing and sales strategy for one or more of the organizations more complex, controversial, or strategically significant products/services in order to meet established sales or market share targets. MAIN RESPONSIBILITIES Conduct market research, oversee product development and design, set prices, launch new products, oversee advertising campaigns, and monitor sales performance to effectively market assigned products/services. Monitor, analyze, and evaluate domestic and international market trends, consumer behavior and competitor activity to identify market opportunities for the product/service. Monitor, analyze, and evaluate product performance and customer feedback to generate new product ideas. Identify product/service changes to meet customer needs. Liaise with other areas of the organization (e.g., production, R&D) to implement these changes. Prepare sales forecasts and budgets. Monitor sales volume, revenues and costs against forecasts. Adapt plans to improve the sales performance of the product/service. Liaise with advertising and promotions specialists to design sales campaigns and sales collateral for the product/service that are effective and appropriate for the target audience. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Associates Degree ( 13 years) Masters Degree ( 18 years) in Engineering Experience/Background Experience Experience Details Minimum 4 years Licenses and Certifications License/Certification Language Proficiency Language Proficiency Note: This job description is not to be considered an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional duties for this role. JOB FAMILY: Product Management LOCATION: India > Mumbai : BKC Building TRAVEL: Yes, 10 % of the Time t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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15.0 - 20.0 years

25 - 30 Lacs

Pune

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Sr. Manager / Deputy General Manager- OEM Sales Engineering Job Summary: This position is crucial for the success of the business in India. It brings local perspective and input to the global Sales Engineering organization. This position holder will support Sales, Account Management, Product Management, also in Business Development and strategic customer & partner interactions. High Grade Medium Grade Job description Roles & Responsibilities: Support business acquisition by consistently providing strong and compelling solutions to customers in time. Successfully close required technical RFI/RFQ paperwork for winning business deals in India. Lead all the customer interactions for specific RFI/RFQs from Pioneer s side. Work with internal stakeholders on removing any obstacles for responding to RFI/RFQ with competitive proposals in a timely manner. Help coordinate global RFQ/RFI responses among different regions, positioning Pioneer as a strong strategic partner to the automotive OEMs. Work directly with Account Managers penetrating key accounts, understanding customer business needs and value drivers. Work with Product Management, Marketing teams on effectively positioning Pioneer innovations, products, solutions & services. Support Product management in advancing the Pioneer product road map inline with the emerging trends and customer preferences. Work with relevant internal stakeholders on continuously optimizing pre-sales processes. Build strong relationships with customers as well as internal stakeholders. B.E. or equivalent; MBA preferred. Work experience & Skills: A university degree in Engineering or an equivalent stream. 15+ years of relevant industry experience with strong technical aptitude, planning & strategic thinking. Comprehensive understanding of the entire life cycle of automotive OEM programs. Established network of high-level contacts across Indian automotive OEMs, including leadership levels. Extensive experience engaging directly with customers, underscored by a strong focus on customer satisfaction and relationship-building. Proven track record working with Indian automotive OEMs. Proficiency in spoken & written English, along with good presentation skills. Strong team player and highly adept at collaborative effective networking.

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2.0 - 4.0 years

12 - 15 Lacs

Barmer

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides well site service to customers. Applies content learned through the formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and well site service delivery. Conducts and interprets results of routine and specialized testing in order to provide technical solutions. Operates separation and waste management equipment and demonstrates understanding of the affect on overall fluid performance. Works directly with both fluids and equipment supervisors and technical professionals. Demonstrates knowledge of company products and services, rig operations; fluids, separation, and waste management technologies and related processes. Performs in a professional manner as a Halliburton representative, maintaining a good working relationship with the operatoraposs representatives and rig personnel. Demonstrates the ability to adequately prepare and track inventory of Baroid products and equipment spares at the rig site based on the drilling program and anticipated conditions. Complies with health, safety and environment regulations in all aspects of job performance. High school diploma or equivalent required. Completion of a Bacheloraposs Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bacheloraposs Degree program is preferred. This position requires completion of the Baroid Core Training Course at Halliburton or other industry recognized program, and 6 months related experience. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Requisition Number: 200233 Experience Level: Experienced Hire Product Service Line: Baroid Full Time / Part Time: Full Time

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2.0 - 4.0 years

12 - 15 Lacs

Barmer

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides well site service to customers. Applies content learned through the formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and well site service delivery. Conducts and interprets results of routine and specialized testing in order to provide technical solutions. Operates separation and waste management equipment and demonstrates understanding of the affect on overall fluid performance. Works directly with both fluids and equipment supervisors and technical professionals. Demonstrates knowledge of company products and services, rig operations; fluids, separation, and waste management technologies and related processes. Performs in a professional manner as a Halliburton representative, maintaining a good working relationship with the operatoraposs representatives and rig personnel. Demonstrates the ability to adequately prepare and track inventory of Baroid products and equipment spares at the rig site based on the drilling program and anticipated conditions. Complies with health, safety and environment regulations in all aspects of job performance. High school diploma or equivalent required. Completion of a Bacheloraposs Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bacheloraposs Degree program is preferred. This position requires completion of the Baroid Core Training Course at Halliburton or other industry recognized program, and 6 months related experience. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Job Details Requisition Number: 200233 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Baroid Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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5.0 - 10.0 years

10 - 13 Lacs

Bengaluru

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Job Summary: Drives the design chain value proposition by generating the greatest number of design wins in technologies and registrations for customers engaged in product design resulting in growing business. Interface with the engineering departments of customers and suppliers. Performs a variety of product, technical and engineering functions including but not limited to: pre/post sales support, research, design and development. Principal Responsibilities: Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review. Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle. Identify and develop relationships with all key technical decision makers and influencers in each account. Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges. Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth. Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales. Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success. Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers. Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors. Research major industry players to be able to communicate to internal and external customers industry trends and directions. A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs. Attend internal and external technical training to complete and maintain certification as necessary. Other duties as assigned. Job Level Specifications: Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area. Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment. Works independently or may lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss. Acts as a resource for colleagues with less experience; may serve as team lead and help develop colleagues and customers understanding. Has autonomy to set and negotiate product/service terms; plans own territory or account approach. Collaborates with team and leadership. Has direct contact with clients and decision makers; participates in team sales for major accounts. Leads the negotiations on medium-sized, complex accounts; plans own territory or account approach. Works within broad guidelines and policies to develop business with new and existing customers Work Experience: Minimum experience required is typically 5+ years with bachelors or equivalent. Its possible for a career salesperson to plateau for many years at this level. Education and Certification(s): Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: Bluetooth and WiFi hardware The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

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5.0 - 10.0 years

7 - 11 Lacs

Bengaluru

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Drives the design chain value proposition by generating the greatest number of design wins in technologies and registrations for customers engaged in product design resulting in growing business. Interface with the engineering departments of customers and suppliers. Performs a variety of product, technical and engineering functions including but not limited to: pre/post sales support, research, design and development. Principal Responsibilities: Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review. Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle. Identify and develop relationships with all key technical decision makers and influencers in each account. Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges. Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth. Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales. Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success. Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers. Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors. Research major industry players to be able to communicate to internal and external customers industry trends and directions. A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs. Attend internal and external technical training to complete and maintain certification as necessary. Other duties as assigned. Job Level Specifications: Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area. Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment. Works independently or may lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss. Acts as a resource for colleagues with less experience; may serve as team lead and help develop colleagues and customers understanding. Has autonomy to set and negotiate product/service terms; plans own territory or account approach. Collaborates with team and leadership. Has direct contact with clients and decision makers; participates in team sales for major accounts. Leads the negotiations on medium-sized, complex accounts; plans own territory or account approach. Works within broad guidelines and policies to develop business with new and existing customers Work Experience: Minimum experience required is typically 5+ years with bachelors or equivalent. Its possible for a career salesperson to plateau for many years at this level. Education and Certification(s): Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained

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2.0 - 7.0 years

40 - 50 Lacs

Bengaluru

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Our mission is to be Earths most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing (WFS), part of Worldwide Operations People, Product Tech, manages Amazon s Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in operations, delivery and logistics. The Senior Program Manager will lead a high impact role interacting with senior leadership and leading multi-country multi-functional projects. The role will lead multiple programs and projects spanning multiple APAC countries. The role holder will operate in a complex environment managing projects in multiple disciplines that involves (but not limited to) vendor strategy and management, process and productivity improvement, market intelligence, go-to-market strategies, employer branding, compliance, partnering with tech team to build tech products, identify and implement GenAI use case products and establish new ways of working in talent supply chain. We are looking for amazing people who will work backward from customers and design, deploy and scale programs in workforce staffing in APAC region and globally. End to end management of projects and programs involving conceptualization, problem identification, design and implementation. The person will work closely with workforce staffing managers and multiple cross functional teams of different sites to pilot, implement and scale programs. Work with vendor partners in implementing vendor strategy Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion Review and reimagine process, policies and practices in hiring and related processes. Implement process changes in collaboration with cross functional teams Prepare, analyze and review the key business metrics in a periodic manner and surface the right insights to the leadership for high-quality decision making Conduct market intelligence study to gather market insights on job market, vendor landscape Ensure compliance to internal policies and laws of the land via regular audits, reviews and implementing corrective measures. The role will provide exposure to multi-country projects and upward growth opportunities. We are looking for amazing people who will work backward from customers and design, deploy and scale programs in workforce staffing in APAC region and globally. End to end management of projects and programs involving conceptualization, problem identification, design and implementation. The person will work closely with workforce staffing managers and multiple cross functional teams of different sites to pilot, implement and scale programs. Work with vendor partners in implementing vendor strategy Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion Review and reimagine process, policies and practices in hiring and related processes. Implement process changes in collaboration with cross functional teams Prepare, analyze and review the key business metrics in a periodic manner and surface the right insights to the leadership for high-quality decision making Conduct market intelligence study to gather market insights on job market, vendor landscape Ensure compliance to internal policies and laws of the land via regular audits, reviews and implementing corrective measures. A day in the life You will work with internal workforce staffing field team, peer program managers, tech, policy, legal, finance, operations teams and senior leadership to conceptualize, develop, pilot. implement and scale programs and project which makes Amazon worlds most customer obsessed company. A completed Bachelor s Degree from an accredited university or 2+ years Amazon experience. Master s degree or MBA is preferred. Steady career progression in program/project management, consulting, operations or HR for the last 5+ years 5+ years of related experience Experience developing and implementing department goals and strategies based on broader organization goals. Experience interpreting data analytics willing to learn Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy. Ability to prioritize, manage and complete projects with tight deadlines. Desire to thrive in a dynamic, growing environment.

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8.0 - 9.0 years

13 - 14 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry Job Duties Autonomously performs research and development activities and recognizes exceptions to normal chemical trends Guides new employees on chemical compliance and lab safety by understanding key regulatory organization and policies Champions development of new technologies and products which contributes to long term technology and business vision Directs projects by evaluating project risk and assessing what is appropriate, reasonable, timely, and realistic Delivers innovative ideas by contributing to Halliburton's Intellectual Property portfolio Creates an impactful relationship with Halliburton's technical community, customers, and vendors by proactively collaborating with key stakeholders Participates in professional societies in area of specialization Skills acquired through the completion of a degree in Chemistry, similar discipline Minimum educational requirement Doctoral degree and zero or more years' experience or Master's degree and two or more years' experience or Bachelor's degree and four or more years' experience

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8.0 - 9.0 years

13 - 14 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Autonomously performs research and development activities and recognizes exceptions to normal chemical trends. Guides new employees on chemical compliance and lab safety by understanding key regulatory organization and policies. Champions development of new technologies and products which contributes to long term technology and business vision. Directs projects by evaluating project risk and assessing what is appropriate, reasonable, timely, and realistic. Delivers innovative ideas by contributing to Halliburton&aposs Intellectual Property portfolio. Creates an impactful relationship with Halliburton&aposs technical community, customers, and vendors by proactively collaborating with key stakeholders. Participates in professional societies in area of specialization. Skills acquired through the completion of a degree in Chemistry, similar discipline. Minimum educational requirement Doctoral degree and zero or more years' experience or Master&aposs degree and two or more years' experience or Bachelor&aposs degree and four or more years' experience. Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . Location Sai Radhe Building, Pune, , 411001, Job Details Requisition Number: 200021 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Baroid Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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2.0 - 6.0 years

4 - 6 Lacs

Gurugram, Chennai

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The candidates should have exp. in Service Marketing / Service Product Sales marketing and have to bring orders from customers for the company's service products Coordination with service team for required sales activity & handled customer complaints Required Candidate profile Industry Machine tool / Manufacturing Sector/ Automotive Industry Serve customers by identifying their needs and engineering adaptations of our products and services.

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5.0 - 7.0 years

4 - 7 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Job Summary: We are looking for a Service Technician who has strong hands-on experience, especially in Outboard Motor (OBM) repair and maintenance . The ideal candidate should be skilled in servicing engines of Yamaha, Suzuki, Mercury, Tohatsu , and similar brands. If you have worked on OBMs, Jet Skis, or other marine engines and enjoy working outdoors and on-site this job is a great opportunity. Key Focus Area: OBM Repair & Servicing This role mainly focuses on diagnosing, repairing, maintaining, and testing OBMs , which are engines used to power small boats, rescue boats, and water sports equipment. You should be confident in: Opening OBM engines , checking piston, crankshaft, fuel pump, spark plugs, gearbox, etc. Cleaning and reassembling OBMs properly as per brand guidelines Doing routine service oil changes, impeller checks, lubrication, etc. Electrical diagnostics checking ignition systems, starter motors, battery connections, and wiring Propeller, gear oil, and cooling system checks Testing the OBM on water or a test tank to ensure smooth operation Maintaining tools, spare parts, and service records Other Responsibilities: Repairing and servicing Jet Skis, inflatable boats, and other water sports gear Assisting in demo setups, trial runs, and field service visits Reporting service issues and spare part requirements to the office Working with the team to ensure on-time service delivery and quality Eligibility Criteria: Education: ITI / Diploma / B.E. in Mechanical or Marine Engineering Experience: Minimum 3 years of direct experience in OBM and boat engine repair Should have worked with brands like Yamaha, Suzuki, Mercury, or Tohatsu OBMs Must be familiar with both 2-stroke and 4-stroke engines Able to handle basic electrical faults and wiring in OBMs Good understanding of marine-grade lubricants, tools, and spare parts Willing to travel for on-site service across India Preferred Qualities: Passion for marine equipment and hands-on repair work Can work independently or with a small team Positive attitude and responsible behavior Basic communication skills (English/Hindi/Marathi) Punctual and honest in fieldwork and reporting Benefits: Competitive salary based on skill and experience Field visit allowance and stay/travel support Training on international OBM brands Exposure to government and tourism marine projects Growth opportunity within a fast-growing marine company About the Company: Litmus Marine Innovation Pvt. Ltd. is a trusted name in marine equipment, floating jetties, water sports gear, and rescue boats. We work across India with clients in government, tourism, and private sectors. Our technical team handles everything from OBM servicing to floating infrastructure installations.

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0.0 - 4.0 years

2 - 6 Lacs

Chennai

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Job_Description":" Roles and Responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the call. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments. Ensuring the daily assigned accounts are resolved/ worked on. Escalate difficult collection situations to Team Leaders situations and seek education and instruction. ","

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1.0 - 4.0 years

3 - 6 Lacs

Chennai

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Job_Description":" Job Description Roles and Responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the call. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments. Ensuring the daily assigned accounts are resolved/ worked on. Escalate difficult collection situations to Team Leaders situations and seek education and instruction. ","

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5.0 - 10.0 years

7 - 12 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, assists with delivery of Optimization services to make safe and cost-effective recommendations to the customer during the course of the well. Observes and assists with accurate collection and documentation of drilling optimization data. Analyzes and interprets optimization data to assist in the planning and resolution of complicated drilling related engineering problems within the disciplines of drilling optimization. Assists in the creation of accurate and professional reports provided to the customer including daily report, end of section report, end of well report, and specific incident reports. Provides high quality service to the customer in order to ensure continued business, identifying opportunities for use of additional services and new technologies where possible. Actively participates in quality improvement processes. Learns broad range of optimization skills through assisting in projects of varying complexity. Requires an undergraduate degree Science, Technology, Engineering or Math and a minimum of 1.5 years relevant industry experience. Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Requisition Number: 198429 Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time

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Exploring Product Service Jobs in India

The product service job market in India is rapidly growing with the increasing demand for skilled professionals in this field. Companies are constantly looking for individuals who can understand customer needs, develop products or services accordingly, and ensure customer satisfaction. If you are considering a career in product service, India offers a plethora of opportunities for job seekers.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for product service professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.

Career Path

A typical career path in product service may include roles such as Product Manager, Senior Product Manager, Product Director, and Chief Product Officer. The progression usually involves taking on more responsibilities, managing larger products or services, and leading teams.

Related Skills

In addition to product service knowledge, professionals in this field are often expected to have skills in market research, project management, data analysis, and communication.

Interview Questions

  • What is your experience with developing new products/services? (basic)
  • How do you gather and analyze customer feedback? (medium)
  • Can you describe a successful product/service launch you were involved in? (medium)
  • How do you prioritize features in a product/service roadmap? (advanced)
  • How do you handle conflicts within a product development team? (medium)
  • How do you stay updated on industry trends in product development? (basic)
  • Can you explain the difference between product management and project management? (basic)
  • How do you measure the success of a product/service? (medium)
  • Can you walk us through your approach to developing a product/service from ideation to launch? (advanced)
  • How do you handle changes in requirements during the product development process? (medium)
  • What tools do you use for product/service roadmap planning? (basic)
  • How do you ensure product/service quality and customer satisfaction? (medium)
  • Can you discuss a time when a product launch did not go as planned and how you handled it? (advanced)
  • How do you collaborate with cross-functional teams in product/service development? (medium)
  • How do you prioritize features based on customer feedback and business goals? (advanced)
  • Can you discuss a challenging stakeholder interaction you had during a product development process? (advanced)
  • How do you approach competitor analysis in product/service development? (medium)
  • Can you explain the concept of MVP (Minimum Viable Product) and its importance? (basic)
  • How do you ensure alignment between product/service development and company goals? (medium)
  • How do you handle market changes that impact the product/service you are working on? (advanced)
  • Can you discuss a time when you had to make a difficult decision regarding a product/service feature? (medium)
  • How do you incorporate user feedback into the product/service development process? (medium)
  • Can you discuss a time when you had to pivot a product/service strategy based on market feedback? (advanced)
  • How do you stay motivated and innovative in your role as a product/service professional? (basic)

Closing Remark

As you prepare for product service job interviews in India, remember to showcase your expertise in product development, customer satisfaction, and market trends. Stay confident in your skills and experiences, and you will surely land a rewarding career in this dynamic field. Good luck!

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