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IDFC FIRST Bank
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Product Manager-Credit Cards

Product Manager-Credit Cards

IDFC FIRST Bank

2 - 5 years

0 Lacs

mumbai maharashtra india

Posted:5 days ago| Platform:

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Skills Required

drive efficiency effectiveness enablement management training development support audit strategies monitoring sourcing data risk service collaboration strategy analysis engineering technology

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Role/ Job Title:

Product Manager - Credit Cards

Function/ Department:

Credit Cards

Job Purpose

Key Responsibilities of the role are - managing and executing all initiatives to drive the efficiency & effectiveness through appropriate enablement of the sales teams across geographies. Digital on-boarding funnel management. Digital journeys - identifying opportunities for improvement. Training & development initiatives for the sales force as well as partner stakeholders. Support, drive & audit the Sales &Distribution strategies to achieve growth targets and partner alignment. The role will closely collaborate with the Product, Operations, Policy & Credit teams to drive effective customer acquisition, drive productivities, managing key sales metrices, and adequate interventions on change management around policies / processes / controls.

Roles & Responsibilities

Set up & monitoring of robust & sustainable acquisition workflows implementation, processes & initiatives.
Relationship Management with all Partners & Channels, management of the entire value chain of partnerships pertinent to customer acquisition.
Manage the Training & Development initiatives and training charters for the sales force.
Ownership of all MIS - Sales / Product Mix / Sourcing Mix / Acquisition Costs / Dashboards.
Generate relevant dashboards & call to action for partners / agencies / channels thru data.
Drive internal / regulatory compliances at customer acquisition, risk management parameters, cost control initiatives, service delivery benchmarks.
Drive collaboration with internal stakeholders (Product / Credit / Policy / IT / Ops) to develop implementation plans through all customer acquisition channels.
Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
Recommend process changes in order to improve sales efficiency and quality across customer acquisition points / channels.

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.Post-graduation: MBA.

Experience:

2 to 5 years of relevant experience.

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IDFC FIRST Bank

Banking and Financial Services

Chennai

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Product Manager-Credit Cards