Product Manager CMS

PURPOSE OF THE ROLE

Responsibilities

Strategy & Planning|

• Define product vision, strategy, and roadmap for escrow services across real estate, capital markets, and regulatory segments.
• Identify new business opportunities and design innovative escrow solutions for corporates, fintechs, and developers.
• Conduct market research and competitive benchmarking to ensure product differentiation.
  

Regulatory / compliances and Policies, Processes & Procedures

• Ensure compliance with RERA, RBI guidelines (PPI, P2P, Payment Aggregators), SEBI norms for capital market escrows, and other applicable regulations.
• Develop and maintain policies, processes, and SOPs for escrow operations.
• Liaise with legal, compliance, and audit teams to incorporate regulatory changes into product design.
  

Risk and Internal Control

• Implement robust risk management practices for escrow products.
• Ensure internal controls are in place for transaction monitoring, fraud prevention, and regulatory adherence.
• Conduct periodic risk assessments and recommend mitigation strategies.
  

People Management

• Collaborate with cross-functional teams (Sales, Operations, Technology, Risk, Compliance) to deliver product objectives.
• Provide guidance and training to internal stakeholders on escrow structures and compliance requirements.
  

Documentation / audit

• Product Notes: Ensure all product notes and underlines process are dully documented and approved in respective committees. No major open item w.r.t. audit / compliance / system audit etc. should exist beyond a reasonable timeframe.
• Oversee documentation for escrow agreements, TRA structures, and regulatory filings.
• Ensure readiness for internal and external audits by maintaining accurate records and compliance reports.
  

Education

• Graduate/Postgraduate in Business, Finance, or related field.
• MBA or CA/CS/CWA preferred.
  

Experience