Product Manager

Summary: The role focuses on developing a product roadmap and strategies that align with business objectives and market needs. It involves conducting market analysis and competitor research to identify gaps and opportunities. The position requires ownership of customer complaints, ensuring timely resolution, and providing both onsite and remote technical support. Post-market surveillance is essential for tracking product performance, and the role also includes organizing training sessions for the sales team and promoting the product in the field to ensure strong market representation. Experience: Minimum 4-5 years of experience in IVD industry under Product Management. Responsibilities: Develop product roadmap & strategies aligning with business goals and market needs. Conduct market analysis, competitor research to identify market gaps & opportunities. Take ownership of customer complaints for the assigned zones & ensure timely resolution. Provide onsite & remote technical support to customer. Track product performance through post-market surveillance to ensure the product meets the expectations. Organize & provide training to educate sales team on the product’s features & benefits. Involve in field promotion and ensure that the product is well-represented in the market. Skills: Strong written and verbal communication skills, ensuring clarity when presenting product ideas, roadmaps. Expertise in understanding market trends, customer needs, and competitive landscapes to drive product growth. Work closely with cross functional team like R&D, marketing and sales teams to drive product excellence Excellent skills in managing relationships with key stakeholders. Ability to adjust priorities and tasks in a fast-paced environment Ensure the timely delivery of assigned KPIs within set performance standards. Qualifications: Postgraduates from life sciences background. Show more Show less