Product Designer

About the Role

At SoftSync.ai, we’re building an AI-native CRM platform designed to transform how teams understand and manage relationships. We’re looking for a Product Designer with proven experience in tech or SaaS environments, someone who combines user-centric design thinking with a data-driven mindset for testing and performance.

In this role, you’ll design intuitive and elegant product experiences that balance usability, aesthetics, and measurable impact. Motion design experience is a strong plus, but the main focus will be on core product design, A/B testing, and design performance optimization.

Responsibilities

• Lead end-to-end design on features for our AI-native SaaS platform
• Translate complex product workflows into clear, intuitive interfaces
• Drive A/B testing, usability testing, and data-driven design iteration
• Collaborate closely with product managers and engineers
• Maintain and evolve our design system and ensure visual consistency
• Contribute to performance-based design decisions that improve engagement and conversion
• Add motion and storytelling where it enhances the product experience (bonus)

Qualifications

• 4+ years of experience as a Product Designer in tech or SaaS companies (required)
• Strong portfolio showcasing impactful UI/UX for digital products
• Hands-on experience with A/B testing and design iteration
• Proficiency with Figma and modern collaborative design workflows
• Motion design experience (Lottie, Framer, After Effects, or similar) is a plus
• Strong grasp of usability principles, user research, and data-informed design
• Excellent communication skills and a collaborative mindset
• Based in Jaipur – this is an in-office role

Why SoftSync.ai

• Build a product that truly turns every conversation into growth
• Work directly with product and engineering to shape the user experience
• Be part of an ambitious AI company redefining how businesses connect and grow
• Join a design culture that values both craft and data-driven decisions