Product Advisor II Jeevansathi II B2C

Job Description:
The Executive will be responsible for supporting the day-to-day operations within the organization. This role involves managing administrative tasks, assisting in project coordination, and facilitating communication among various departments. The Executive will play a crucial role in maintaining the efficiency of operations and ensuring that organizational goals are met. Key Responsibilities: - Perform administrative duties including managing schedules, organizing meetings, and maintaining records. - Assist in project management by tracking progress and coordinating with team members to ensure timely completion of tasks. - Prepare reports and presentations for management and stakeholders. - Facilitate communication between departments to enhance collaboration and streamline processes. - Handle customer inquiries and resolve issues in a timely manner. - Contribute to the development and implementation of operational policies and procedures. - Support the management team in strategic planning and execution of initiatives. Skills and Tools Required: - Strong organizational and time management skills. - Excellent verbal and written communication skills. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Ability to work collaboratively in a team environment. - Strong analytical and problem-solving skills. - Familiarity with project management tools and software. - Attention to detail and ability to manage multiple tasks simultaneously. - Knowledge of CRM systems and data management practices is a plus. This position is ideal for individuals looking to develop their career in a dynamic environment while contributing to the overall success of Info Edge India Ltd.

About the Role:
As a Product Advisor II at Jeevansathi, you will engage directly with customers to understand their relationship needs and provide tailored solutions. You will play a crucial role in enhancing user experience and satisfaction on our B2C platform. Your insights will contribute to product development and improvements, ensuring our offerings meet the evolving market demands. About the Team: You will join a dynamic team of professionals dedicated to improving and innovating the Jeevansathi platform. The team values collaboration, creativity, and a customer-first approach, working together to create impactful user experiences. Frequent brainstorming sessions and cross-functional initiatives foster a culture of continuous learning and growth. You are Responsible for: Understanding customer needs and preferences by conducting consultations and feedback sessions. Collaborating with the product and marketing teams to refine offerings based on user insights. Providing exceptional customer support, ensuring potential clients have a seamless experience on the platform. Monitoring the competition and market trends to help shape future product strategies. To succeed in this role – you should have the following: A strong understanding of the online matchmaking industry and user behavior. Excellent communication and interpersonal skills to engage effectively with diverse clients. Analytical skills to assess user feedback and market data, translating them into actionable insights. A proactive attitude towards problem-solving and a commitment to delivering high-quality service.