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Process Trainer

2 - 6 years

4 - 8 Lacs

Udaipur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

process training soft skills training needs tni ojt team training behavioural training employee training software testing customer service presentation skills training kpo training programs soft skills training onboarding coaching training delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Process Trainer Job Name: Process Trainer Job Role: Trainer Industry:Kpo/Bpo/Call Center Job Location:Udaipur(Rajasthan) Experience:2- 6year Salary:Best In the industry Education:Any Graduate Job Summary: To train New Hire Batches on the product and soft skills. To coach and support, New Hires during the OJT/Nesting period. To conduct calibration sessions with the client/OPS/Training team. Should have worked on MS Powerpoint or other presentation tools. To conduct refresher sessions OR training on the basis of TNI/BQM. About The Role :: To train New Hire Batches on the product and soft skills.To coach and support, New Hires during the OJT/Nesting period.To conduct calibration sessions with the client/OPS/Training team.Should have worked on MS Powerpoint or other presentation tools.To conduct refresher sessions OR training on the basis of TNI/BQM. To prepare lesson plans/training modules for various training programs. To conduct/facilitate the Process Knowledge Test. Candidate should have excellent communication & Interpersonal skills. Develop a schedule to assess training needs. Conduct employee surveys and interviews. Consult with other trainers, managers, and leadership. Track and compile collected data. Conceptualize training materials based on data and research. Communicate training needs and online resources. Create training strategies, initiatives, and materials. Contact and utilize outside vendors and resources for instructional technology. Test and review created materials. Maintain a database of all training materials. Instruct employee training and onboarding. Conduct training through new materials. Review employee performance and learning. Coordinate and monitor enrollment, schedules, costs, and equipment.

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www.rudrconsultancy.com

Consulting

Metropolis

50-100 Employees

580 Jobs

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    CEO

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