Process Trainer

Defitex Innovative Solutions

1 - 2 years

0 Lacs

gurgaon haryana india

Posted:14 hours ago| Platform:

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Skills Required

management marketing development training staffing payroll data analytics surveys strategy analysis communication audits content presentation

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Defitex Innovative Solutions excels in Workforce Management, Field Sales & Marketing, and Talent Acquisition. We offer Skill Development and Corporate Training Programs to elevate team capabilities. Our services include Contract Staffing, Payroll Management, Data Analytics, and Market Surveys. We also provide GTM Strategy, Colleges & PDP Trainings, and Mandate requirements to meet diverse business needs.

Role Description

This is a full-time, on-site role for a Process Trainer located in Gurgaon. The Process Trainer will be responsible for conducting training needs analysis, providing new hire training, and delivering engaging presentations. The individual will also be responsible for analyzing training data and ensuring effective communication with trainees and stakeholders, should be adept at doing call audits & creating content at will on need basis.

Qualifications

Training Needs Analysis by using call audits
Regular Call Audits required by using internal calling software
Strong Presentation Skills
Excellent Analytical and Communication skills
Ability to work on-site in Gurgaon
Experience in workforce management or related fields is a plus
Bachelor's degree in Education, Human Resources, or a related field
Should be good at Content Creation & Content Customisation (Absolutely Mandatory)
Should be able to lead internal training initiatives as well
1-2 years of experience (Max) in the same role

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Process Trainer