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Process Manager

Process Manager

eClerx

5 years

0 Lacs

mumbai maharashtra india

Posted:4 days ago| Platform:

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Skills Required

analyze design software development srs logical workflow communication testing test reporting documentation reports analysis management agile scrum jira confluence visio word excel powerpoint html integrity certifications engineering pmi

Work Mode

On-site

Job Type

Full Time

Job Description

Role: Business Analyst

The Business Analyst works in close co-ordination with all business owners and IT team members to analyze, design, document and implement solutions to business challenges.

Key Responsibilities

Requirements Gathering & Analysis

Significant experience with software development-lifecycle and web technologies
Elicit, analyze, and document business and software requirements (BRD, SRS).
Translate business needs into functional and non-functional requirements for developers.
Able to create proper functional requirements and detail specifications.
Ability to break down business problems into logical tasks

Process Modeling

Create workflow diagrams and process maps for current and future states.
Identify opportunities for process improvement.
Must have cross-functional business and application knowledge

Communication & Collaboration

Ability to lead meetings with multiple stakeholders
Excellent problem-solving skills with analytical mindset; Attention to detail
Exceptional interpersonal skills.
Excellent written and verbal communication skills
Act as a liaison between stakeholders, developers, and project managers.
Facilitate meetings and ensure clarity of requirements across teams.

Backlog & Change Management

Manage and prioritize product backlog (features, enhancements, bug fixes).
Evaluate and manage change requests, assessing impact on scope and budget.

Testing & Validation

Prepare test cases and coordinate User Acceptance Testing (UAT).
Validate that delivered solutions meet business requirements.

Reporting & Documentation

Maintain detailed documentation of requirements, workflows, and outcomes.
Generate reports and dashboards for stakeholders.

Required Skills & Qualifications

5+ years of experience in business analysis role in software/application development
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Familiarity with Agile/Scrum methodologies (user stories, sprints).
Proficiency in tools like JIRA, Confluence, MS Visio, or similar, MS Office (Word, Excel, PowerPoint.
Conceptual understanding of RDMS concepts
Proficiency in HTML Editor tools
Basic understanding of software development and IT systems.
Must demonstrate a positive and professional attitude, personal integrity, problem solving ability

Preferred Qualifications & Certifications

Degree in computer engineering, business administration, or related field
CBAP (Certified Business Analysis Professional)
PMI-PBA (Professional in Business Analysis)
Agile certifications (CSPO, SAFe BA).

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Process Manager