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eClerx
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Process Manager

Process Manager

eClerx

5 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

logical auditing writing data rest python extraction automation design sql analyze server hive spark etl sqlalchemy airflow tableau power integrity compliance reporting consulting efficiency processing communication aws management jira technology service vision analytics drive

Work Mode

On-site

Job Type

Full Time

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Process Manager Roles And Responsibilities

Exposure to APIs and data integrations using REST. Write efficient, production-grade Python scripts for data extraction, transformation, and automation tasks.
Design and optimize SQL queries to analyze large, complex datasets across multiple sources (Presto Server, Hive, Spark, etc.).
Develop and maintain reusable ETL pipelines using Python libraries such as pandas, sqlalchemy, or Airflow or any tools available at client disposal.
Willingness to learn any new ETL tool as per the client requirements.
Client-Facing Ownership
Lead weekly or bi-weekly calls with clients, understand their analytical needs, and translate them into actionable data tasks.
Present insights and dashboards in a structured, business-friendly manner using tools like Tableau, Power BI, or Google Data Studio.
Manage project timelines, expectations, and delivery quality for 1–3 active clients simultaneously.
Contribute to standardizing and documenting reusable scripts and SQL templates.
Collaborate effectively with internal teams and client SPOCs to deliver end-to-end solutions.
Ensure data accuracy, integrity, and compliance during data handling and reporting.

Technical & Functional Skills

5+ years of experience in data roles involving Python and SQL in production environments.
2–3 years of direct client interaction, ideally in a services or consulting setup.
Strong problem-solving skills with measurable outcomes from past projects (e.g., improved reporting efficiency by X%, reduced data processing time by Y%).
Excellent communication, both verbal and written, with the ability to translate complex data into business insights.
Experience working with cloud data platforms (e.g., AWS, GCP).
Familiarity with project management tools (e.g., JIRA, Asana).
Knowledge of data modeling and performance tuning.

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Process Manager