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Process Executive - B&L

Process Executive - B&L

Cognizant

0 - 2 years

1 - 3 Lacs

Bengaluru

Posted:4 weeks ago| Platform:

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Skills Required

bpo non voice process operations management project management team management tat customer service excel operations process management people management skills team leading incident management word slas powerpoint communication skills sla management ms office itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary Any graduate with 0 to 6 months of work experience in international banking industry General awareness of the international banking products and services. Maintain and update customer account related information in client applications. Open for Night shifts (6PM IST to 4AM IST) No rotational or Day Shift Location Chennai & Hyderabad Work from office Attention to detail Manage the Banks branch requests and maintain relationship Action and respond to Ad-hoc requests and escalations in a timely Responsibilities Any graduate with 0 to 6 months of work experience in international banking industry General awareness of the international banking products and services. Maintain and update customer account related information in client applications. Open for Night shifts (6PM IST to 4AM IST) No rotational or Day Shift Location Chennai & Hyderabad Work from office Attention to detail Manage the Banks branch requests and maintain relationship Action and respond to Ad-hoc requests and escalations in a timely fashion Timely completion and review of daily work inflow from our commercial bankers bank customers and prospects Willig to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Meet/exceed the customer SLAs / expectations in terms of quality & TAT

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Process Executive - B&L