Process Excellence Manager

Position: Manager – Process Excellence Manager-B2B (Transportation)

Location

Function

Experience

About XpressBees

XpressBees is one of India’s fastest-growing logistics companies, expanding from e-commerce B2C into a diversified logistics platform covering 3PL, B2B Express, and Cross-border logistics. Our vision is to become the most reliable and efficient logistics partner through technology-led innovation, superior service design, and best-in-class execution across all business lines.

Role Summary

We are looking for a Process Excellence Manager – B2B Transportation to lead the design, standardization, and optimization of core transportation processes in the B2B vertical. This is a highly strategic role aimed at creating scalable process frameworks for First Mile pickups, Hub transit operations, Intercity linehaul movements, and Last Mile delivery specific to B2B parcel and cargo movement.

This role involves working closely with Transport Planning, Network Design, Operations, Product, and Technology teams to build lean, efficient, and tech-enabled logistics processes.

Key Responsibilities

• Design and institutionalize transportation processes across the B2B vertical including:
• ▪ Route design and optimization
• ▪ Load planning and vehicle utilization frameworks
• ▪ First Mile dispatch process
• ▪ Hub handling and linehaul connectivity
• ▪ Last Mile delivery protocols for B2B parcels
• Create SOPs and process maps for new transportation models, express cargo models
• Define and implement KPIs for transport network performance (TAT, cost/km, asset utilization, exceptions, etc.)
• Conduct time-motion studies and simulate scenarios for proposed process designs
• Collaborate with tech teams to automate manual touchpoints and integrate digital tracking/reporting in the process flow
• Benchmark with industry best practices and identify gaps in cost, TAT, and service quality
• Train regional/ground teams on new process rollouts and monitor compliance
• Support transportation cost optimization through lean initiatives and network redesign recommendations

Desired Skillset

• Strong understanding of

  transportation planning, route optimization, and logistics operations design

• Lean Six Sigma Green Belt/Black Belt certified (preferred)
• Hands-on with process mapping tools, AutoCAD (or Visio), and data visualization tools (Excel, Power BI, Tableau)
• Excellent analytical, documentation, and stakeholder management skills
• Ability to influence on-ground operations, tech, and central planning teams
• Exposure to express logistics, 3PL transportation, or freight movement is a plus

Qualifications

• B.E/B.Tech in Mechanical/Industrial/Production Engineering (mandatory)
• MBA in Operations or Supply Chain Management from Tier 1 college(preferred)
• 8+ years of experience in logistics/transportation process design or process excellence roles