Work from Office
Full Time
This position involves managing inbound calls from our premium North American customer base. You will be responsible for delivering top-tier customer service, aiming for first-call resolution and exceeding customer expectations. Success in this role requires strong logical reasoning, effective problem-solving techniques, and the ability to establish a positive connection with customers through engaging conversations. In addition to direct customer interaction, you will also contribute to departmental initiatives by participating in projects and generating reports as required.
Genpact
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