Process Associate - Freshers

0 - 5 years

1 - 4 Lacs

gurugram

Posted:21 hours ago| Platform: Naukri logo

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Skills Required

customer service bpo inbound process email support csr non voice voice process outbound process kpo inbound email process chat process freshers backend startex back office international voice call center domestic process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process)

Skills Required

  • Excellent Communication Skills, Problem-solving Skills, Community Management,

What would you do?


You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.

Experience- 0- 10 Years

Responsibilities:

  • Ability to work independently.

  • Good communication skills, both verbal and oral

  • Quick learner and adaptable to learn new processes, concepts, and skills.

  • Organized and able to manage time and tasks efficiently.

  • Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.

  • Have a neutral mindset towards different video content that needs classification, regardless of the content itself.

  • Result-oriented, self-motivated, independent and inquisitive

  • Able to thrive in a fast-paced and team-oriented environment.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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