Principal Salesforce Developer

We are looking for a hands-on expert who thrives at the intersection of platform innovation and business enablement—someone who codes with purpose and leads with impact.

Essential Duties and Responsibilities

• Architect, design, and deliver high-performing Salesforce solutions across both Agentforce for Sales and Agentforce for Service, ensuring alignment with business priorities and user experience goals.
• Serve as a hands-on technical leader throughout the entire software development lifecycle. Build solutions optimized for performance, scalability, and compliance with Salesforce Governor Limits.

·      Translate complex business requirements into elegant, maintainable Apex code, LWC components, Flow automation, and integrations.

·      Define and enforce development standards, DevOps practices, and reusable components to support platform scalability and consistency.

agent lifecycle, service resolution, and compliance use cases

• Collaborate cross-functionally with Business Relationship Managers (BRMs), analysts, product owners, and service leaders to deliver capabilities that streamline agent workflows and accelerate sales velocity..
• Lead peer reviews, mentor junior team members, and contribute to a culture of excellence and accountability.
• Proactively evaluate new Salesforce features, tools, and releases to recommend innovations that advance platform maturity.

Education

• Bachelor's Degree Computer Science, Engineering, or related field - required   

Work Experience

• 10+ years of hands-on Salesforce development experience, including Sales Cloud, Service Cloud, and custom Apex, Lightning, Visualforce development.

Knowledge, Skills and Abilities - Proficiency

·      Expert-level proficiency in Apex, Lightning Web Components (LWC), SOQL, data modleing, and the broader Salesforce ecosystem.

·      Required experience with Agentforce and strong knowledge of Salesforce AI capabilities. Familiarity in AI, machine learning, and natural language processing required.

·      Proven experience working on complex codebases and addressing technical debt and performance issues.

·      Strong understanding of Salesforce architecture, integration patterns, and optimization techniques.

·      Diagnose and resolve technical issues, providing support and maintenance for existing systems and applications.

·      Drive technical design reviews, code reviews, and knowledge-sharing initiatives.

·      Maintain a high standard of documentation, testing, and deployment processes.

·      Excellent communication and collaboration skills, with a proactive approach to problem-solving and team support.

·      Experience working with Agile methodology

Preferred Qualifications

·      Salesforce certifications such as , Platform Developer II , Salesforce JavaScript Developer I, Agentforce Specialist, Application or/and System Architect

·      Experience with CI/CD and DevOps tools ( Copado).

·      Proficient with Agile tools like Jira and Confluence.

• ·      Familiarity with integration patterns and tools (e.g., Mulesoft, Informatica).