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WIPRO GE HEALTHCARE PRIVATE LIMITED
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Principal - Regional PC Fulfillment Leader

Principal - Regional PC Fulfillment Leader

WIPRO GE HEALTHCARE PRIVATE LIMITED

12 - 17 years

20 - 25 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

partner management supply chain automation operational excellence performance management process improvement it operations continuous improvement stakeholder management operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Principal Regional PC Fulfillment Leader is responsible for leading the strategy, operations, and execution of PC fulfillment across the Americas region (USCAN, Central and LATAM) ensuring seamless delivery and exceptional user experience.
The ideal candidate will bring significant expertise in IT supply chain, vendor management, and global operations, with a strong focus on scalability, lean processes, automation, and continuous improvement. Establish and foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.

Job Description Responsibilities:

Regional Strategy & Execution
- Develop and execute a regional PC fulfillment strategy aligned with business needs, IT standards, and sustainability goals.
- Collaborate with a PC fulfillment team comprised of colleagues, OEM and other vendor partners to ensure consistent, high-quality delivery across geographies.

Vendor & Partner Management
- Manage strategic relationships with OEMs, distributors, and third-party logistics providers.
- Review and provide to input contracts, SLAs, and performance metrics to optimize cost, quality, and delivery timelines.

Operational Excellence
- Implement automation and self-service capabilities to streamline fulfillment and reduce cycle time.
- Provide input on standardization of PC configurations, imaging processes, and deployment models.

Lifecycle Management
- Ensure compliance with security, data privacy, and environmental regulations.

Financial & Performance Management
- Provide inputs to PC fulfillment budget and forecast planning.
- Monitor KPIs and operational metrics to drive continuous improvement and cost efficiency.

Stakeholder Engagement
- Collaborate with IT leadership, regional business leadership, and HR to align fulfillment with workforce needs.
- Serve as a key escalation point for fulfillment-related issues and drive resolution.

Qualifications:

Bachelors Degree in Science or STEM Majors (Science, Technology, Engineering and Math) or related
Stron experience in IT operations, supply chain, or end-user computing,
Lean, Six Sigma or similar process improvement experience.

Desired Characteristics:

MBA or Master s preferred.
Proven success in managing large-scale IT programs across multiple regions.
Strong vendor management and negotiation skills.
Experience with ITSM, ITAM, and modern endpoint management tools (e.g., Intune, SCCM).
Excellent communication, leadership, and stakeholder management skills.
Ability to thrive in a matrixed, and global environment.

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Principal - Regional PC Fulfillment Leader