Prin Systems Admin (RDW Operations Lead)

Work Schedule

Environmental Conditions

Job Description

Summarized Purpose:

We are offering an excellent chance to become a Principal Systems Administrator at Thermo Fisher Scientific. In this position, you will have a key role in advancing the engineering and integration of new technologies to align with Thermo Fisher Scientific's strategic IT goals. The role includes crafting and implementing creative solutions across a wide range of IT services, such as Data Centers, Servers, Storage, Virtualization, Messaging, Citrix, Cloud platforms, and Global Operations.

Education/Experience:

• Bachelor's degree or equivalent experience and relevant formal academic/vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).

Major Job Responsibilities:

• Coordinate the assessment and recommendation of vendor hardware/software solutions; lead all aspects of installation and backup recovery processes.
• Lead capacity planning and budget forecasting for infrastructure needs.
• Serve as a technical lead within the Core Technology Group and other IT domains.
• Build and propose innovative technology solutions using emerging tools and platforms, present project proposals to IT leadership.
• Manage complex IT projects, ensuring timely delivery and alignment with business goals.
• Provide specialized support for systems, including troubleshooting, research, and handling outstanding customer requirements.
• Offer consulting and application support to other IT teams and initiatives.
• Mentor and guide junior team members.
• Coordinate and improve data center infrastructure, ensuring compliance with SOPs and internal standards.
• Lead operations for the Regional Data Warehouse (RDW) environment, ensuring efficient performance and reliability.
• Manage system performance, backups, disaster recovery, user access, and security protocols.
• Collaborate with collaborators for system upgrades and maintenance planning.

Knowledge, Skills and Abilities:

• Extensive knowledge in a minimum of three of the subsequent fields: Windows/Linux Servers, Data Centers, Storage, Virtualization, Messaging, Citrix, Cloud platforms, and Global Operations.
• Robust project management and communication expertise.
• Proven ability to coach and mentor team members.
• Subject Matter Expert in system administration and infrastructure management.
• Proficient in troubleshooting across Windows, Linux, and storage environments.
• Excellent customer service and collaborator engagement skills.
• Strong analytical, documentation, and problem-solving capabilities.
• Knowledge of network protocols, security (TCP/IP, firewalls), monitoring tools, SIEM systems, VoIP, and wireless technologies.
• Expertise in diagnosing core problems and supervising broad infrastructure landscapes.

Must Have skills:

• Windows/Linux server administration
• Data center and RDW operations
• Virtualization (VMware/Hyper-V), storage (SAN/NAS)
• Cloud platforms (AWS/Azure/GCP)
• Backup, disaster recovery, and performance monitoring
• Network protocols, firewalls, SIEM
• Project coordination and team supervision
• Identifying the underlying reasons for issues and troubleshooting across multiple platforms

Good to have skills:

• Citrix, VoIP, wireless tech
• Emerging tools (Docker, Kubernetes, Terraform)
• Collaborator involvement and documentation
• Consulting and mentoring experience

Working Hours:

India: 05:30 PM to 02:30 AM IST

Philippines: 08:00 PM to 05:00 AM PST