Presales Specialist

Job Title:

Location:

Experience:

Job Summary:

Pre-Sales Executive

Key Responsibilities:

• Engage with prospective clients to understand business challenges and present CPaaS solutions that align with their needs.
• Collaborate with the sales team to provide technical guidance and consultative support during client engagements.
• Deliver compelling product presentations, demonstrations, and proof-of-concept (PoC) deployments.
• Prepare customised solution proposals, RFP/RFQ responses, and technical documentation.
• Act as a bridge between the client and internal technical/product teams to ensure seamless solution delivery.
• Stay updated with industry trends, competitor offerings, and advancements in CPaaS technologies.
• Provide training and knowledge-sharing sessions for internal teams and channel partners.
• Support the onboarding and integration process for new clients from a technical standpoint.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• Proven experience in pre-sales, solution consulting, or business analysis in the CPaaS or telecom domain.
• Strong understanding of APIs, messaging protocols (SMPP, HTTP, SIP), and cloud communication services (SMS, Voice, WhatsApp Business API, RCS, etc.).
• Excellent communication, presentation, and client-facing skills.
• Ability to translate technical concepts into business value.
• Hands-on experience with demo environments and sandbox testing tools is a plus.

Why Join Us:

• Collaborate with a fast-growing and agile team.
• Competitive salary
• Opportunities for upskilling and career advancement.