Role Overview We are seeking a results-driven and detail-oriented Government Tender Acquisition Specialist with experience in the telecom industry. The ideal candidate will be responsible for identifying, evaluating, preparing, and submitting bids for government tenders in line with the company's strategic objectives. This role requires a strong understanding of government procurement processes, telecom technologies, and regulatory compliance. Key Responsibilities Monitor and analyze government procurement portals, tender bulletins, and e-procurement platforms for telecom-related tenders. Evaluate tender opportunities based on feasibility, alignment with business goals, and profitability. Coordinate with internal departments (legal, technical, finance, operations) for bid preparation and compliance. Prepare and compile complete bid documents including technical, commercial, and administrative sections. Ensure timely submission of Expression of Interest (EOI), Request for Proposal (RFP), Request for Quotation (RFQ), and other tender responses. Liaise with government departments, public sector undertakings (PSUs), and regulatory bodies to clarify tender specifications and compliance requirements. Maintain accurate documentation of submitted bids, status tracking, and post-bid follow-up. Assist in negotiations, contract finalization, and handover to the execution team. Stay up-to-date with changes in telecom regulations, public procurement laws, and government policies affecting the industry. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. Minimum 3–5 years of experience in government tendering, preferably within the telecom sector. Strong knowledge of public procurement regulations and telecom products/services (voice, chat, WhatsApp business) Proven experience in managing end-to-end tender processes and documentation. Familiarity with e-procurement platforms such as GeM, CPPP, and other state-specific portals Show more Show less
We are seeking a dynamic and results-driven International Sales Specialist with a proven track record in selling Global Messaging solutions , including SMS, WhatsApp Business API, and Voice services . This role is ideal for a self-starter with a deep understanding of the CPaaS ecosystem and experience navigating international markets. You will be responsible for driving revenue growth, acquiring new enterprise clients, and managing strategic relationships across multiple regions. Key Responsibilities Identify and pursue new business opportunities for messaging solutions (SMS, WhatsApp, Voice) across international markets. Build and maintain a robust pipeline of enterprise clients through outbound and inbound channels. Own the entire sales cycle – from lead generation to contract negotiation and closure. Develop and execute go-to-market strategies tailored to regional needs and messaging regulations. Work closely with product, marketing, and delivery teams to ensure alignment with customer needs and product capabilities. Provide market feedback to the product team for continuous improvement and innovation. Represent the company at industry events, trade shows, and client meetings globally. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. 3–5+ years of sales experience in international B2B environments, with at least 2+ years in CPaaS, Messaging, or Telecom services. Deep understanding of global messaging protocols and platforms: SMS (A2P/P2P), WhatsApp Business API, and Voice solutions. Proven success in selling to enterprise clients, with a focus on consultative and solution-based sales. Familiarity with messaging compliance and regulations in key international markets (e.g., GDPR, DLT, etc.). Strong negotiation, communication, and interpersonal skills. Fluent in English; additional languages are a strong advantage. Willingness to travel as needed. Show more Show less
We are seeking a dynamic and results-driven International Sales Specialist with a proven track record in selling Global Messaging solutions , including SMS, WhatsApp Business API, and Voice services . This role is ideal for a self-starter with a deep understanding of the CPaaS ecosystem and experience navigating international markets. You will be responsible for driving revenue growth, acquiring new enterprise clients, and managing strategic relationships across multiple regions. Key Responsibilities Identify and pursue new business opportunities for messaging solutions (SMS, WhatsApp, Voice, RCS) across international markets. Build and maintain a robust pipeline of enterprise clients through outbound and inbound channels. Own the entire sales cycle – from lead generation to contract negotiation and closure. Develop and execute go-to-market strategies tailored to regional needs and messaging regulations. Work closely with product, marketing, and delivery teams to ensure alignment with customer needs and product capabilities. Provide market feedback to the product team for continuous improvement and innovation. Represent the company at industry events, trade shows, and client meetings globally. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. 3–5+ years of sales experience in international B2B environments, with at least 2+ years in CPaaS, Messaging, or Telecom services. Deep understanding of global messaging protocols and platforms: SMS (A2P/P2P), WhatsApp Business API, and Voice solutions. Proven success in selling to enterprise clients, with a focus on consultative and solution-based sales. Strong negotiation, communication, and interpersonal skills. Fluent in English; additional languages are a strong advantage. Willingness to travel as needed. Show more Show less
We are looking for a proactive and technically proficient Technical Support Executive to join our team, with a focus on supporting enterprise clients using WhatsApp Business API , A2P (Application-to-Person) SMS , and RCS (Rich Communication Services) . The ideal candidate will have a strong background in messaging technologies, experience in troubleshooting APIs, and a customer-first mindset. Key Responsibilities: Serve as the first point of contact for technical support related to WhatsApp Business API, A2P SMS, and RCS messaging platforms. Troubleshoot and resolve issues involving message delivery, API errors, integration failures, and platform performance. Provide technical guidance and best practices to clients integrating messaging solutions. Liaise with internal engineering, product, and carrier teams to escalate and resolve complex issues. Monitor system alerts and logs to proactively identify and address potential problems. Maintain accurate documentation of support cases, solutions, and processes in CRM and ticketing tools. Conduct onboarding and training sessions for clients and internal teams on messaging platform usage and setup. Stay updated on the latest platform updates, industry regulations (e.g., DLT for SMS, WhatsApp policies), and messaging protocols. Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, Telecommunications, or related field. 2+ years of experience in a technical support or customer success role in telecom, CPaaS, or messaging platforms. Familiarity with WhatsApp Business API setup (Cloud API or On-Prem), message templates, and chatbot integration. Strong understanding of A2P SMS routing, SMPP, DLT registration, and message templates. Knowledge of RCS messaging, MaaP (Messaging as a Platform), and related standards. Excellent problem-solving and communication skills. Ability to work in a fast-paced, client-facing environment. Show more Show less
Monitor and analyze government procurement portals, tender bulletins, and e-procurement platforms for telecom-related tenders. Evaluate tender opportunities based on feasibility, alignment with business goals, and profitability. Coordinate with internal departments (legal, technical, finance, operations) for bid preparation and compliance. Prepare and compile complete bid documents including technical, commercial, and administrative sections. Ensure timely submission of Expression of Interest (EOI), Request for Proposal (RFP), Request for Quotation (RFQ), and other tender responses. Liaise with government departments, public sector undertakings (PSUs), and regulatory bodies to clarify tender specifications and compliance requirements. Maintain accurate documentation of submitted bids, status tracking, and post-bid follow-up. Assist in negotiations, contract finalization, and handover to the execution team. Stay up-to-date with changes in telecom regulations, public procurement laws, and government policies affecting the industry. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. Minimum 3–5 years of experience in government tendering, preferably within the telecom sector. Strong knowledge of public procurement regulations and telecom products/services (e.g., WABA, RCS, SMS). Proven experience in managing end-to-end tender processes and documentation. Familiarity with e-procurement platforms such as GeM, CPPP, and other state-specific portals Show more Show less
Job Title: Tech Support Executive – Messaging Platforms Location: Noida Salary: ₹30,000 - 35,000/month Experience: 0.6 - 2 years preferred Employment Type: Full-time Role: We are looking for a proactive and technically sound Tech Support Executive to manage and support our messaging solutions, including WhatsApp Business API, RCS (Rich Communication Services), and International SMS. The ideal candidate should have hands-on experience in troubleshooting messaging platforms, understanding APIs, and resolving client issues efficiently. Responsibility: Provide Level 1 and 2 technical support for WhatsApp Business, RCS, and International SMS services. Assist clients in onboarding and integration processes. Troubleshoot and resolve API-related and delivery issues in coordination with internal and external stakeholders. Collaborate with product and sales teams to ensure smooth client experience. Monitor message delivery logs, diagnose delays/failures, and escalate as needed. Maintain clear documentation and support tickets. Eligibility Prior experience in CPaaS platforms, especially in WhatsApp Business API, RCS, and A2P SMS (International). Familiarity with Postman, API integrations, and basic networking concepts. Strong problem-solving skills and attention to detail. Good written and verbal communication skills. Ability to work in shifts or rotational support if required. Show more Show less
Job Title: Tech Support Executive - CPAAS A2p SMS Location: Noida Salary: ₹30,000 - 35,000/month Experience: 0.6 - 2 years preferred Employment Type: Full-time Role: We are looking for a proactive and technically sound Tech Support Executive to manage and support our messaging solutions, including WhatsApp Business API, RCS (Rich Communication Services), and International SMS. The ideal candidate should have hands-on experience in troubleshooting messaging platforms, understanding APIs, and resolving client issues efficiently. Responsibility: Provide Level 1 and 2 technical support for WhatsApp Business, RCS, and International SMS services. Assist clients in onboarding and integration processes. Troubleshoot and resolve API-related and delivery issues in coordination with internal and external stakeholders. Collaborate with product and sales teams to ensure smooth client experience. Monitor message delivery logs, diagnose delays/failures, and escalate as needed. Maintain clear documentation and support tickets. Eligibility Prior experience in CPaaS platforms, especially in WhatsApp Business API, RCS, and A2P SMS (International). Familiarity with Postman, API integrations, and basic networking concepts. Strong problem-solving skills and attention to detail. Good written and verbal communication skills. Ability to work in shifts or rotational support if required.
Company Description At Siratel Communications Pvt. Ltd., we are at the forefront of messaging innovation as a global CPaaS provider. We specialize in enterprise-grade SMS delivery, WhatsApp Business API, RCS messaging, and cloud-based communication infrastructure. With a commitment to 99.9% delivery success and 24/7 NOC support, we enable businesses across various industries to engage customers with speed, security, and precision. Our offerings include Global A2P Messaging, Verified WhatsApp Business API Integration. Role Description This is a full-time, on-site role located in Sec 3 Noida for a Sales Head - International SMS. The Sales Head will be responsible for developing and executing sales strategies, managing key accounts, leading a sales team, and driving revenue growth in the international SMS market. The role involves analytical tasks, ensuring client satisfaction, overseeing team performance, and meeting sales targets. Qualifications Experience in Sales and Sales Management Skills in Account Management Proficient in Team Management and Leadership Strong Analytical Skills Excellent communication and interpersonal skills Ability to work independently and collaboratively A background in the telecommunications industry is an advantage Bachelor's degree in Business, Marketing, Communications, or a related field
Job Title: Telecaller – CPaaS Solutions Location: Noida Job Type: Full-Time Experience: 1–3 years preferred About the Role:We are seeking enthusiastic and goal-driven Telecallers to join our CPaaS sales and customer support team. The ideal candidate will be responsible for making outbound calls to potential clients, explaining CPaaS solutions like SMS, Voice, WhatsApp, RCS, and assisting with lead generation and follow-ups. Key Responsibilities:Make outbound calls to prospective customers and explain CPaaS products (SMS, Voice, WhatsApp API, RCS, etc.). Understand customer requirements and recommend appropriate services. Generate leads and schedule meetings or demos for the sales team. Maintain daily call records and update CRM tools. Follow up on inquiries and nurture leads until closure. Handle incoming calls and resolve basic client queries. Support client onboarding and documentation, if required. Collaborate with marketing and sales teams to improve conversion rates. Requirements:Minimum 1 year of telecalling or telesales experience (CPaaS/telecom domain preferred). Strong communication skills in English and [regional language, if applicable]. Basic understanding of CPaaS and enterprise communication channels is a plus. Confident, proactive, and target-oriented approach. Working knowledge of CRM tools and MS Office. Benefits:Attractive incentive structure on performance Learning and growth in the fast-evolving CPaaS industry Dynamic work environment with supportive leadership
Job Title: Pre-Sales Executive – CPaaS (Communications Platform as a Service) Location: Noida Sec 3 Experience: 2–5 years in Pre-Sales or Solutions Consulting, in CPaaS, Telecom, or SaaS Job Summary: We are seeking a dynamic and technically sound Pre-Sales Executive to join our team and support the sales process of our CPaaS (SMS, Voice, WhatsApp, RCS, Email APIs) solutions. The ideal candidate will work closely with the sales, product, and technical teams to understand customer needs, design customised solutions, and support the sales cycle from lead qualification to deal closure. Key Responsibilities: Engage with prospective clients to understand business challenges and present CPaaS solutions that align with their needs. Collaborate with the sales team to provide technical guidance and consultative support during client engagements. Deliver compelling product presentations, demonstrations, and proof-of-concept (PoC) deployments. Prepare customised solution proposals, RFP/RFQ responses, and technical documentation. Act as a bridge between the client and internal technical/product teams to ensure seamless solution delivery. Stay updated with industry trends, competitor offerings, and advancements in CPaaS technologies. Provide training and knowledge-sharing sessions for internal teams and channel partners. Support the onboarding and integration process for new clients from a technical standpoint. Requirements: Bachelor’s degree in Engineering, Computer Science, or related field. Proven experience in pre-sales, solution consulting, or business analysis in the CPaaS or telecom domain. Strong understanding of APIs, messaging protocols (SMPP, HTTP, SIP), and cloud communication services (SMS, Voice, WhatsApp Business API, RCS, etc.). Excellent communication, presentation, and client-facing skills. Ability to translate technical concepts into business value. Hands-on experience with demo environments and sandbox testing tools is a plus. Why Join Us: Collaborate with a fast-growing and agile team. Competitive salary Opportunities for upskilling and career advancement.
We are seeking a dynamic and results-driven Domestic Sales Specialist with a proven track record in selling Messaging solutions , including SMS, WhatsApp Business API, RCS and Voice services . This role is ideal for a self-starter with a deep understanding of the CPaaS ecosystem and experience navigating international markets. You will be responsible for driving revenue growth, acquiring new enterprise clients, and managing strategic relationships across multiple regions. Key Responsibilities Identify and pursue new business opportunities for messaging solutions (SMS, WhatsApp, Voice, RCS) across domestic markets. Build and maintain a robust pipeline of enterprise clients through outbound and inbound channels. Own the entire sales cycle – from lead generation to contract negotiation and closure. Develop and execute go-to-market strategies tailored to regional needs and messaging regulations. Work closely with product, marketing, and delivery teams to ensure alignment with customer needs and product capabilities. Provide market feedback to the product team for continuous improvement and innovation. Represent the company at industry events, trade shows, and client meetings globally. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. 3–5+ years of sales experience in international B2B environments, with at least 2+ years in CPaaS, Messaging, or Telecom services. Deep understanding of messaging protocols and platforms: SMS (A2P/P2P), WhatsApp Business API, and Voice solutions. Proven success in selling to enterprise clients, with a focus on consultative and solution-based sales. Strong negotiation, communication, and interpersonal skills. Fluent in English; additional languages are a strong advantage. Willingness to travel as needed.
Monitor and analyze government procurement portals, tender bulletins, and e-procurement platforms for telecom-related tenders. Evaluate tender opportunities based on feasibility, alignment with business goals, and profitability. Coordinate with internal departments (legal, technical, finance, operations) for bid preparation and compliance. Prepare and compile complete bid documents including technical, commercial, and administrative sections. Ensure timely submission of Expression of Interest (EOI), Request for Proposal (RFP), Request for Quotation (RFQ), and other tender responses. Liaise with government departments, public sector undertakings (PSUs), and regulatory bodies to clarify tender specifications and compliance requirements. Maintain accurate documentation of submitted bids, status tracking, and post-bid follow-up. Assist in negotiations, contract finalization, and handover to the execution team. Stay up-to-date with changes in telecom regulations, public procurement laws, and government policies affecting the industry. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. Minimum 3–5 years of experience in government tendering, preferably within the telecom sector. Strong knowledge of public procurement regulations and telecom products/services (e.g., WABA, RCS, SMS). Proven experience in managing end-to-end tender processes and documentation. Familiarity with e-procurement platforms such as GeM, CPPP, and other state-specific portals
We are seeking a dynamic and results-driven International Sales Specialist with a proven track record in selling Global Messaging solutions , including SMS, WhatsApp Business API, and Voice services . This role is ideal for a self-starter with a deep understanding of the CPaaS ecosystem and experience navigating international markets. You will be responsible for driving revenue growth, acquiring new enterprise clients, and managing strategic relationships across multiple regions. Key Responsibilities Identify and pursue new business opportunities for messaging solutions (SMS, WhatsApp, Voice, RCS) across international markets. Build and maintain a robust pipeline of enterprise clients through outbound and inbound channels. Own the entire sales cycle – from lead generation to contract negotiation and closure. Develop and execute go-to-market strategies tailored to regional needs and messaging regulations. Work closely with product, marketing, and delivery teams to ensure alignment with customer needs and product capabilities. Provide market feedback to the product team for continuous improvement and innovation. Represent the company at industry events, trade shows, and client meetings globally. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. 3–5+ years of sales experience in international B2B environments, with at least 2+ years in CPaaS, Messaging, or Telecom services. Deep understanding of global messaging protocols and platforms: SMS (A2P/P2P), WhatsApp Business API, and Voice solutions. Proven success in selling to enterprise clients, with a focus on consultative and solution-based sales. Strong negotiation, communication, and interpersonal skills. Fluent in English; additional languages are a strong advantage. Willingness to travel as needed.
Monitor and analyze government procurement portals, tender bulletins, and e-procurement platforms for telecom-related tenders. Evaluate tender opportunities based on feasibility, alignment with business goals, and profitability. Coordinate with internal departments (legal, technical, finance, operations) for bid preparation and compliance. Prepare and compile complete bid documents including technical, commercial, and administrative sections. Ensure timely submission of Expression of Interest (EOI), Request for Proposal (RFP), Request for Quotation (RFQ), and other tender responses. Liaise with government departments, public sector undertakings (PSUs), and regulatory bodies to clarify tender specifications and compliance requirements. Maintain accurate documentation of submitted bids, status tracking, and post-bid follow-up. Assist in negotiations, contract finalization, and handover to the execution team. Stay up-to-date with changes in telecom regulations, public procurement laws, and government policies affecting the industry. Qualifications Bachelor’s degree in Engineering, Telecommunications, Business Administration, or a related field preferred. Minimum 3–5 years of experience in government tendering, preferably within the telecom sector. Strong knowledge of public procurement regulations and telecom products/services (e.g., WABA, RCS, SMS). Proven experience in managing end-to-end tender processes and documentation. Familiarity with e-procurement platforms such as GeM, CPPP, and other state-specific portals