Presales Executive

About GLS:

Founded in 2012, GLS Infra is one of the most loved and trusted brands in the Gurugram real estate canvas. Over the last decade, the organization has created a lasting presence across key micro-markets in Gurugram, offering high-quality, value-driven housing, with close to 4,000 patrons from across geographies and segments. Clarity of design, functional utility and timely delivery – are principles that have earned GLS Infra from the recurring loyalty of thousands of homeowners and investors.

At GLS Infra, we believe that buying a home and the associated journey therein shoulder a seamless, joyful, and transparent experience. That’s why we place strong emphasis on construction quality, timely possession, and customer-first processes, while bringing in modern lifestyle features and community-focused planning. Our mission is clear: to create meaningful living spaces that balance location, lifestyle, and long-term value. For our Pre-Sales role, we need an avid go-getter, analytical, data-oriented associate to be responsible for delivery of business goals and achievement of targets in a high-octane environment.

Job Location: Gurgaon (on-site role)

Department: Pre-Sales Operations

Industry: Real Estate

Key Skills: Excellent communication & interpersonal skills, Customer relationship management, Lead generation & conversion support, Active listening and problem-solving, Result-oriented and target-driven.

Summary:

We are seeking a motivated and customer-focused Presales Executive to handle inbound and outbound calls for our real estate business. The role involves generating leads, following up with potential customers, providing property information, scheduling site visits, and ensuring excellent client service to maximize sales opportunities.

Key Responsibilities:

Handle inbound and outbound calls professionally to generate leads for residential project

Explain property details, project features, location benefits, pricing, and offers to prospective clients.

Qualify leads based on budget, preferences, and buying intent.

Schedule and confirm site visits for interested clients with the sales team.

Maintain and update the CRM with accurate client information, interactions, and follow-ups.

Achieve daily/weekly/monthly call and lead targets set by the management.

Coordinate with sales and marketing teams for campaign performance and lead nurturing.

Ensure high levels of customer satisfaction through effective communication and service.

Follow compliance, tele calling scripts, and data privacy guidelines.

Requirements:

Graduate / Undergraduate with good communication skills (English & Hindi; regional language is a plus).

1–3 years of tele calling / call centre experience, preferably in real estate, banking, or insurance.

Strong persuasion, negotiation, and objection-handling skills.

Basic knowledge of real estate projects, locations, and property types preferred.

Proficiency in MS Office and CRM tools.

Ability to work under targets and in a fast-paced environment.