Presales Executive

Job Responsibilities: Pre-Sales Executive (Real Estate) Primary Objective: To generate, qualify, and nurture leads through effective communication and coordination, ensuring smooth handover of prospective clients to the sales team for closure. Key Responsibilities:Lead Management·       Handle inbound and outbound calls, emails, and inquiries from property portals, campaigns, and referrals. ·       Qualify leads based on their requirements, budget, location preference, and buying timeline. ·       Maintain and update the CRM database regularly with accurate client details and interaction history. Client Interaction·       Understand client needs and recommend suitable projects or properties. ·       Provide preliminary project details, brochures, pricing, and amenities information. ·       Schedule site visits and coordinate with the on-ground sales team for follow-up. Coordination·       Liaise between marketing and sales teams to ensure smooth communication of campaign leads. ·       Track site visit appointments and ensure timely feedback collection. ·       Support post-site-visit engagement to keep clients warm until closure. Reporting & Analysis·       Maintain daily/weekly reports of lead generation, follow-ups, and conversions. ·       Track performance of lead sources and suggest improvements in campaigns.   Customer Relationship Building·       Build trust and rapport with prospective buyers. ·       Provide excellent pre-sales customer service to enhance the brand image. ·       Handle queries, objections, and initial concerns politely and effectively. Preferred Skills & Competencies:·       Strong communication and interpersonal skills (English, Hindi, and local language). ·       Good understanding of real estate projects, market trends, and buyer behavior. ·       CRM management and data entry accuracy. ·       Confident telephone etiquette and persuasive communication. ·       Ability to work in a target-driven, fast-paced environment.