Phlebotomists Trainer (Hindi)

Service Trainer - (Hindi Speaking)

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Job Type:

We are looking for an enthusiastic and fluent Hindi Trainer to join our team! In this role, you will be responsible for training our phlebotomists, making sure they are fully prepared to provide excellent home service to our customers.

Key Responsibilities:

• Conduct Phlebotomist Training in Hindi:

  Deliver comprehensive training sessions for new and existing phlebotomists, primarily in Hindi.

• Home Service Procedures:

  Teach best practices for providing our home collection services.

• Customer Communication:

  Train phlebotomists on how to communicate effectively and professionally with customers during calls and at home.

• Fieldwork Guidance:

  Instruct phlebotomists on daily fieldwork procedures and best practices for sample collection on site.

• App Usage:

  Guide phlebotomists on how to efficiently use our phlebotomist app for all daily schedules, completing slots, reporting tat and sample drop off.

• Assess Performance:

  Evaluate phlebotomist' understanding and practical skills.

• Support & Feedback:

  Provide support and constructive feedback to phlebotomists to ensure high-quality performance.

What we are looking for:

• Clear, standard spoken Hindi (without strong regional dialect influence) and English fluency is a must.

• Training Experience:

  Previous experience in a training role, preferably in a healthcare or customer service environment.

• Strong Communication:

  Ability to explain complex information clearly and patiently.

• Problem-Solver:

  Proactive in identifying and resolving training-related challenges.

• Organized:

  Good organizational skills to manage training schedules and materials.
• Familiarity with phlebotomy or diagnostic services is a plus, but not required.

If you're passionate about teaching and helping others succeed in a crucial healthcare role, we encourage you to apply!