Location: Hyderabad - Banjarahills (Hybride Mode) Experience: 36 years in Service Training Industry: Health Tech Department: Training & Operations Job Summary: We are looking for a skilled and field-experienced Service Trainer to train and onboard ground-level service professionals such as Phlebotomist, Lab technicians, or healthcare workers. The ideal candidate should have hands-on experience in training individuals who directly engage with customers at their doorstep, ensuring high service quality, professionalism, and customer satisfaction. Key Responsibilities: Supervise and conduct onboarding training for new field service professionals (Phlebotomist, Lab Technicians) Train on service protocols, grooming standards, customer interaction, and safety procedures SOP-based practical sessions for on-ground execution Use live demonstrations and mock sessions for real-time scenario training Ensure compliance with company standards, hygiene, and customer handling guidelines Monitor field performance and identify training gaps Conduct periodic refresher and upskilling sessions Coordinate with operations and quality teams to align training with field requirements. Required Skills & Qualifications: Bachelors degree or equivalent work experience 3+ years of experience in field operations or service partner training Excellent interpersonal and communication skills in regional/local languages Strong understanding of field service dynamics and customer expectations Ability to monitor and conduct both classroom and on-ground practical training sessions Familiarity with app-based service workflows and mobile tools used by field staff
Hindi Trainer (Phlebotomist) Location: Hyderabad - Banjara Hills Job Type: Full-time We are looking for an enthusiastic Trainer who can deliver training sessions in fluent Hindi to join our team! In this role, you will be responsible for training our phlebotomists, making sure they are fully prepared to provide excellent home service to our customers. You will be trained on the subject matter to deliver. Key Responsibilities: Conduct Phlebotomist Training in Hindi: Deliver comprehensive training sessions for new and existing phlebotomists, primarily in Hindi. Home Service Procedures: Teach best practices for providing our home collection services. Customer Communication: Train phlebotomists on how to communicate effectively and professionally with customers during calls and at home. Fieldwork Guidance: Instruct phlebotomists located in different cities on daily fieldwork procedures and best practices for sample collection on site. App Usage: Guide phlebotomists on how to efficiently use our phlebotomist app for all daily schedules, completing slots, reporting tat and sample drop off. Assess Performance: Evaluate phlebotomist' understanding and practical skills. Support & Feedback: Provide support and constructive feedback to phlebotomists to ensure high-quality performance. What we are looking for: Fluency in Hindi (Required): Excellent verbal communication skills in Hindi are essential. Training Experience: Previous experience in a training role, preferably in a healthcare or customer service environment. Strong Communication: Ability to explain complex information clearly and patiently. Problem-Solver: Proactive in identifying and resolving training-related challenges. Organized: Good organizational skills to manage training schedules and materials. Familiarity with phlebotomy or diagnostic services is a plus, but not required. If you're passionate about teaching and helping others succeed in a crucial healthcare role, we encourage you to apply!
Personal Assistant to the Founders Hyderabad | 40 - 50K per month | On-site with local travel Mission Keep our three founders free to drive DoctorCs next growth phase by taking full charge of their daily personal and work tasks. What youll handle Life Operations: home repairs, banking, bills, appointments, personal travel Travel: book flights, cars, hotels; airtight itineraries Paperwork: receipts, reimbursements, docsalways organized Quick assists: followup with people & teams, prepare 1-pager decks / presentations, manage courier/office errands around Hyderabad You are the Right Fit if You Bring 2 - 5 yrs as a PA/EA to founders or senior execs Have expertise with Google Workspace + WhatsApp Speak clear English Are tireless, sharp, honest, and multitask like a pro Hold a valid two- or four-wheeler licence for Hyderabad errands Perks Competitive pay within listed band DoctorC health insurance Front-row seat at a high-growth health-tech start-up
Job Title : Regional Sales Manager Job Location: Hyderabad, Telangana Role: You will be responsible for growing the brands offline distribution channels through your relationships and marketing initiatives. Today, CareBear is an online brand that makes products prescribed by our team of in-house doctors. We believe there is a lot of potential to grow the brand offline, via retail pharmacies. Key Responsibilities We are looking for someone with established sales relationships with retail pharmacies and pharmaceutical distributors in Hyderabad to grow our CareBear brand of products Given a pincode / area, onboard individual pharmacies to stock our products and have our distributor contact information Ensure the pharmacies place orders with our distributors regularly If the product sales are poor, work with our teams to learn what is happening + push more customers to buy from specific areas / pharmacies Experience We are looking for someone with established relationships with both retail pharmacies and pharmaceutical distributors in Hyderabad 7+ years of total experience in pharmaceutical sales Experience of minimum 2-3 years as a first-line manager (Area Sales Manager) Education: Bachelor's degree in Pharmacy (B.Pharm) or Science (B.Sc.). An MBA is a plus Salary range: 10-12 lakhs per annum
Training Coordinator (Kannada and Tamil speaking) Location: Hyderabad, Banjara Hills Job Type: Full-time We are looking for a dedicated Training Coordinator to join our Home Service team! In this role, you will be key in ensuring the phlebotomists are well-prepared and ready to start collecting samples. You'll manage their journey from interview to their very first appointment. Key Responsibilities: Interviewing Phlebotomists: Conduct initial interviews with prospective phlebotomists to assess their suitability for the role. Training Assignment: Assign selected phlebotomists to appropriate trainers for their necessary training. Onboarding & Support: Guide new phlebotomists through the entire onboarding process, ensuring they have all the support needed. First Slot Readiness: Work closely with new phlebotomists until they successfully complete their first assigned slot. Coordination: Establish a working relationship with trainers, management, and other teams to ensure a smooth transition for new hires. What we are looking for: Previous experience in a coordination, training, or HR role is a plus. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to work effectively in a fast-paced environment. Familiarity with phlebotomy or healthcare operations is a bonus, but not required. Ability to speak multiple regional languages (Kannada, Tamil, English) must. You should live in Hyderabad, or be ready to move there. If you are passionate about helping new talent succeed and enjoy a dynamic work environment, we encourage you to apply!
Hindi Trainer (Phlebotomist) Location: Hyderabad - Banjara Hills Job Type: Full-time We are looking for an enthusiastic Trainer who can deliver training sessions in fluent Hindi to join our team! In this role, you will be responsible for training our phlebotomists, making sure they are fully prepared to provide excellent home service to our customers. You will be trained on the subject matter to deliver. Key Responsibilities: Conduct Phlebotomist Training in Hindi: Deliver comprehensive training sessions for new and existing phlebotomists, primarily in Hindi. Home Service Procedures: Teach best practices for providing our home collection services. Customer Communication: Train phlebotomists on how to communicate effectively and professionally with customers during calls and at home. Fieldwork Guidance: Instruct phlebotomists located in different cities on daily fieldwork procedures and best practices for sample collection on site. App Usage: Guide phlebotomists on how to efficiently use our phlebotomist app for all daily schedules, completing slots, reporting tat and sample drop off. Assess Performance: Evaluate phlebotomist' understanding and practical skills. Support & Feedback: Provide support and constructive feedback to phlebotomists to ensure high-quality performance. What we are looking for: Fluency in Hindi (Required): Excellent verbal communication skills in Hindi are essential. Training Experience: Previous experience in a training role, preferably in a healthcare or customer service environment. Strong Communication: Ability to explain complex information clearly and patiently. Problem-Solver: Proactive in identifying and resolving training-related challenges. Organized: Good organizational skills to manage training schedules and materials. Familiarity with phlebotomy or diagnostic services is a plus, but not required. If you're passionate about teaching and helping others succeed in a crucial healthcare role, we encourage you to apply!
Training Coordinator (Both Kannada and Tamil speaking) Location: Hyderabad, Banjara Hills Job Type: Full-time We are looking for a dedicated Training Coordinator to join our Home Service team! In this role, you will be key in ensuring the phlebotomists are well-prepared and ready to start collecting samples. You'll manage their journey from interview to their very first appointment. Key Responsibilities: Interviewing Phlebotomists: Conduct initial interviews with prospective phlebotomists to assess their suitability for the role. Training Assignment: Assign selected phlebotomists to appropriate trainers for their necessary training. Onboarding & Support: Guide new phlebotomists through the entire onboarding process, ensuring they have all the support needed. First Slot Readiness: Work closely with new phlebotomists until they successfully complete their first assigned slot. Coordination: Establish a working relationship with trainers, management, and other teams to ensure a smooth transition for new hires. What we are looking for: Previous experience in a coordination, training, or HR role is a plus. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to work effectively in a fast-paced environment. Familiarity with phlebotomy or healthcare operations is a bonus, but not required. Ability to speak in both Kannada and Tamil, and also English is must. You should live in Hyderabad, or be ready to move there. If you are passionate about helping new talent succeed and enjoy a dynamic work environment, we encourage you to apply!
Team Lead for Phlebotomist Operations - (Marathi & Gujrati Speaking) Location: Hyderabad - Banjara Hills Job Type: Full-time We are seeking an organized and proactive Team Lead to oversee our phlebotomist operations! In this vital role, you will manage a team of phlebotomists, ensuring smooth daily operations and high-quality service by speaking their regional language when required. Key Responsibilities: Manage Daily Operations: Supervise the daily activities of phlebotomists, ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure phlebotomists arrive on time for all scheduled appointments. Monitor Sample Collection: Confirm that samples are collected completely and correctly according to procedures. Oversee Timely Drop-offs: Ensure all collected samples are dropped off at the lab on schedule. Provide Support: Offer immediate assistance and guidance to phlebotomists whenever they need help with issues or questions. Performance Monitoring: Track phlebotomist performance, identify areas for improvement, and provide feedback. Problem Resolution: Address operational issues quickly to prevent disruptions. What we are looking for: Experience in a team lead or supervisory role, preferably in a fast-paced operational environment. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Ability to motivate and guide a team. Familiarity with phlebotomy or healthcare logistics is a plus. Should speak Hindi, Marathi and Gujrati fluently. If you are a natural leader with a keen eye for detail and a commitment to operational excellence, we encourage you to apply!
Team Lead Field Staff Operations (Kannada) Location: Hyderabad Banjara Hills Job Type: Full-time We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff) . You dont need medical experience yourself your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service. Key Responsibilities: Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure staff reach customer locations on time for appointments. Monitor Work Quality: Ensure that samples are collected and handled according to process. Oversee Timely Deliveries: Confirm all collected samples are dropped at the lab within deadlines. Support the Team: Provide quick help and guidance if staff face issues in the field. Performance Tracking: Monitor team performance, provide feedback, and suggest improvements. Problem Resolution: Address operational challenges immediately to avoid service disruptions. What Were Looking For: Experience in a team lead or supervisory role (logistics, delivery, field operations, etc.). Strong communication and organizational skills . Ability to motivate and guide a team in the field. Fluency in Kannada and English (required). Knowledge of other regional languages (a plus). Must live in Hyderabad or be willing to relocate. Familiarity with phlebotomy or healthcare logistics is a plus. Why Join Us? This is a leadership role where youll be managing frontline healthcare field staff who serve customers daily. If youre a natural leader who thrives on solving problems and keeping operations running smoothly, we’d love to have you on our team!
Team Lead Field Staff Operations (Kannada) Location: Hyderabad Banjara Hills Job Type: Full-time We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff) . You dont need medical experience yourself your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service. Key Responsibilities: Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure staff reach customer locations on time for appointments. Monitor Work Quality: Ensure that samples are collected and handled according to process. Oversee Timely Deliveries: Confirm all collected samples are dropped at the lab within deadlines. Support the Team: Provide quick help and guidance if staff face issues in the field. Performance Tracking: Monitor team performance, provide feedback, and suggest improvements. Problem Resolution: Address operational challenges immediately to avoid service disruptions. What Were Looking For: Experience in a team lead or supervisory role (logistics, delivery, field operations, etc.). Strong communication and organizational skills . Ability to motivate and guide a team in the field. Fluency in Kannada and English (required). Knowledge of other regional languages (a plus). Must live in Hyderabad or be willing to relocate. Familiarity with phlebotomy or healthcare logistics is a plus. Why Join Us? This is a leadership role where youll be managing frontline healthcare field staff who serve customers daily. If youre a natural leader who thrives on solving problems and keeping operations running smoothly, we’d love to have you on our team!
Team Lead Field Staff Operations (Hindi) Location: Hyderabad – Banjara Hills Job Type: Full-time We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff) . You don’t need medical experience yourself — your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service. Key Responsibilities Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure staff reach customer locations on time for appointments. Monitor Work Quality: Ensure that samples are collected and handled according to process. Oversee Timely Deliveries: Confirm all collected samples are dropped at the lab within deadlines. Support the Team: Provide quick help and guidance if staff face issues in the field. Performance Tracking: Monitor team performance, provide feedback, and suggest improvements. Problem Resolution: Address operational challenges immediately to avoid service disruptions. What We’re Looking For Experience in a team lead or supervisory role (logistics, delivery, field operations, etc.). Strong communication and organizational skills . Ability to motivate and guide a team in the field. Clear, standard spoken Hindi (without strong regional dialect influence) and English fluency is a must. Knowledge of other regional languages (a plus). Must live in Hyderabad or be willing to relocate. Familiarity with phlebotomy or healthcare logistics is a plus. Why Join Us? This is a leadership role where you’ll be managing frontline healthcare field staff who serve customers daily. If you’re a natural leader who thrives on solving problems and keeping operations running smoothly, we’d love to have you on our team!