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Role: Payroll Specialist - India, UK/Serbia Location: Bangalore Job Description CANDESCENT: Digital that's smart. Experiences that captivate. Candescent is focused on your digital-first future. Candescent embarks on own journey as the standalone company with the most comprehensive independent digital banking platform of its kind in the United States. This transformation is about more than just a new name. It’s about opening new possibilities and illuminating the future of Digital-First Banking. The commitment to excellence is unwavering, and we will continue to pursue commerce and banking innovations that ensure the success of financial institutions and their customers, both consumers and businesses. POSITION SUMMARY The Payroll Analyst will be responsible for end-to-end payroll processing and management across India, the United Kingdom, and Serbia. This role involves ensuring accurate and timely processing of payroll in compliance with local statutory requirements, tax regulations, and company policies. The analyst will coordinate with internal teams, payroll vendors, and external stakeholders to manage monthly payroll cycles, reconciliations, statutory filings, benefits processing, and audits. Additionally, the role includes resolving employee queries, supporting process improvements, and contributing to payroll-related projects and compliance initiatives across multiple geographies. KEY AREAS OF RESPONSIBILITY Payroll Processing – Manage monthly end-to-end payroll processing for all employees in compliance with statutory and organizational policies. Validate input data such as new joiners, exits, attendance, leaves, variable pay, bonuses, and recoveries. Payroll Audits – Perform all necessary reviews and audits to reports produced by outsourced vendors, such us Gross to Net, payment reports, etc. completing appropriate documentation and checklists accurately and timely. Support internal and external audits by providing payroll reports, documentation, and justifications. Statutory Compliance – Ensure accurate and timely compliance with all applicable laws including PF, PT, LWF, and Income Tax (TDS). Prepare and file periodic statutory returns and coordinate with external consultants if needed. Customer Service – provide a consistently high-level of customer service and manage escalated cases and service requests within the SLA requirements. Collaborate with HR/Accounting/Benefits & Compensation/Tax Department and managers/supervisors to ensure that a strong business relationship is maintained. Process Improvements & Documentation – Identify and implement process improvements for better accuracy and efficiency. Maintain SOPs and payroll process documentation to ensure consistency and compliance. Knowledge – knowledge of end-to-end transactions, including highly technical and complex payrolls. Research and find creative solutions to solve payroll issues in an increasingly changing environment. Teamwork – support other team members to mentor and coach. Participate in team and company initiatives to support the “we” mentality vs. “I”. Work collectively as a team to ensure that we meet our monthly metric goals of processing with minimal errors, worked performed with SLA timeframes and positive employee feedback. Perform other job-related duties as assigned. MINIMUM QUALIFICATIONS Bachelor’s degree in finance or related field with 5-8 years of APAC & EMEA end-to-end payroll experience, with companies having 1,000+ employees, preferably utilizing a major ERP system (Deel & GreytHR would be a strong plus). Experience in handling India payroll is a must; managing multiple payrolls (including UK and Serbia) will be an advantage. Intermediate software skill and experience with Microsoft Excel, including pivots, lookups, filtering, and sorting. Fluency in English, verbal and written. Ability to multi-task and re-prioritize on demand. Self-paced, independent worker with a strong sense of accountability. Required minimal supervision. Strong organizational skills and attention to detail PREFERRED QUALIFICATIONS Skills and Specifications: Need to have basic finance knowledge (JV, Recon) Able to develop effective working relationships with various and diverse stakeholders Experience working with Workday payroll and time and attendance and other Vendor payroll systems Exhibit strong project skills with the ability to write business requirements, manage a plan, develop communication plans, capture and work RAID items and hold teams accountable Ability to deliver under tight deadlines, resourceful and solution-oriented Strong organizational and time management skills Team player who is willing to pitch in and help wherever necessary Thrive in a fast-paced environment and ability to operate with flexibility Able to work independently with minimal supervision Strong presentation skills including the ability to successfully represent data and ideas Effective communication skills expressed through conversation, instructing, written memos, written work instructions, and flow charts Ability to gain credibility with local management, influence others and make recommendations for change. Proven track record of consistently meeting goals and objectives Show more Show less
