205 Patient Relations Jobs - Page 6

Role Summary: As the National PCM , you will be the torchbearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardizeand implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Organize periodic workshops on communication skills, grooming, conflict resolution, and clinic SOPs. Mentor and upskill PCM teams to meet patient care and service standards. Clinic Operations Oversight: Monitor and audit clinic functioning to ensure adherence to company protocols. Work closely with clinic teams to maintain hygiene, upkeep, and patient-friendly environments. Ensure compliance with all clinical and operational policies at the national level. Patient Experience & Relationship Management: Set high standards for patient counseling, query handling, and grievance redressal. Design patient satisfaction trackers and feedback loops for continuous improvement. Team Management & Leadership: Oversee PCM performance across regions; identify high performers and training needs. Guide PCMs in handling PSEs and Therapists effectively. Promote discipline, ownership, and professionalism within the clinic teams. Business Operations & Revenue Monitoring: Monitor and track clinic-level revenue generation with inputs from the business analytics team. Identify gaps and suggest strategic inputs to improve performance. Coordinatewith Regional Managers to ensure alignment with targets. Key Skills Required: Fluent & Polished Communication especially in English, both verbal and written Leadership & Team Building Active Listening & Patient-Centric Thinking Professional Grooming & Presentation Training & Mentoring Skills Assertive, Calm & Solution-Oriented Approach Multi-tasking with Operational Discipline Strong Analytical Acumen for Business Tracking Qualification & Experience: - Healthcare Experience Preferred Minimum Education: Graduate (Masters Degree preferred) Experience: 8+ years in clinic/hospital operations or service excellence roles, with at least 2 years in a leadership/training role Language: Must have excellent command over English Willingness to travel to clinics across the country (minimum 15 days a month

Key Resps: Conduct health assessments and provide personalized wellness advice. Develop and implement health promotion programs. Monitor and evaluate health initiatives. Collaborate with healthcare professionals to coordinate

Roles and Responsibilities Provide health coaching services to patients, focusing on patient care and counseling. Assist doctors in managing patient relationships and ensuring effective communication between patients, families, and medical professionals. Support healthcare operations by coordinating with various departments to ensure seamless delivery of healthcare services. Collaborate with health management teams to develop strategies for improving patient outcomes through data-driven decision making.

Company: Med Globe Healthcare Services. ****WE NEED EXCELLENT VERBAL AND WRITTEN SKILLS**** We are hiring only for the Kolkata location; those who live in Kolkata can only apply. Designation: "AR Caller" / Account Receivable Analyst / AR Caller / Medical Billing | US - Healthcare - Night Shifts/US Shifts. Mode: HYBRID - NEWTOWN, KOLKATA, W.B. Account Receivable: Analyst | US - Healthcare | AR - Calling | AR - Follow-Up | Denial Management | Multispeciality denials | FRESHERS Roles and responsibilities * Build a learning culture. * Manage and handle effectively escalations raised by the clients. * Adhere to organizational policies and procedures. * The candidate should lead by demonstrating the highest standards of ethical behavior. * Reporting your performance to the team head according to the requirements. * Eager to learn new things. * Passionate. * Enthusiastic. * Quick Learner. * Eager to contribute to the organization. Desired Candidate Profile and Requirements - * Dual-monitor computer with a webcam. * Good Internet/Wi-Fi connection. * Candidate should have advanced computer knowledge of MS Excel, MS Word, Google Drive, email writing, etc. * Candidates should be familiar with US medical insurance and claims processing cycles after joining. * The candidate should be flexible with the work and give the productivity per the requirements. Job Requirements: To be considered for this position, applicants need to meet the following qualification criteria: Job Benefits & Perks Health Insurance. 5 days of work. Employee Development Plans. Paid sick days. Office Perks. Salary Hikes Friendly & Healthy Environment. Cooperative Teams. Annual Leave. Increasing employee engagement. Boosting morale, positivity, and enthusiasm. Education UG: Any graduate or undergraduate. We need candidates who are comfortable on the night shift. Week off: Saturday & Sunday off. Shift timings: 06:30 PM to 03:30 AM **The candidate should be completely comfortable with the US Voice Process.** This is a B2B, USA-based healthcare process. The candidates will be responsible for contacting the insurance company on behalf of the doctor/hospital to check the status of the claim and reimbursement. Regards, HR Department MED GLOBE HEALTHCARE SERVICES

Role & responsibilities: Educate patients on healthcare services, insurance benefits, and treatment options Assist in care coordination and appointment scheduling Support patient wellness and disease prevention efforts Maintain accurate patient records and follow-up documentation Collaborate with medical professionals to ensure optimal patient care Preferred candidate profile: Freshers are welcome from science/pharmacy background. How to Apply: To schedule your interview call or send your CV through WhatsApp HR Ashwini: 9822643371

Provide patients with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Communicate with patients suffering from various ailments post-discharge to understand their health status and counsel. Monitor patients to evaluate the progress of the treatment and maintain records. Engage with patients to understand their medical needs and effectively channel them to the Hospitals. To handle patient queries and respond to pre-defined FAQs. Counselling patients who have been advised for surgeries on the health outcomes of the Hospitals . To collate health records-related data from consenting patients.

Responsibilities: * Maintain confidentiality at all times * Collaborate with healthcare team on treatment plans * Provide emotional support and guidance * Educate patients on medical conditions and options

Understand patients queries on calls and reply with appropriate opinion in a professional manner and give proper counseling to patients Counsel the patients on call regarding varies cancer treatments, costs, diagnostics, therapies etc. Understanding patients concerns and try to resolve all concerns to make the patient confident Follow up with the already connected patients on a regular basis so as to convince for treatment Talk to the Doctor/Coordinator and gather information about treatment offered and collate information to be used for patient communication Report the status of all the patients connected and actions taken to the team lead on a daily basis. Desired Candidate Profile: Must have Pharm.D with 2-5 years of experience as Patient direct/indirect interaction Assisting and performing for precautions, diet plan, yoga and motivate to patients Must have good communication skills, Should be soft spoken and polite manner Must have experience of patient counseling over phone call or physical interaction Should be Proficient in Telugu, Hindi, Kannada, Tamil & Bengali any of these languages Immediately joining and multiple languages speaking candidates apply for this position

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Experience : Open to freshers and experienced professionals About Marbles Health Marbles Health is transforming mental health care with EASE Indias first CDSCO-approved brain stimulation device that delivers non-invasive, doctor-prescribed therapy at home. We combine neuroscience, cognitive training, and compassionate care to treat conditions like depression, ADHD, anxiety, OCD, and addiction. Role Overview As a Patient Care Specialist , you will deliver EASE therapy sessions directly in patients’ homes across your assigned zone. You will be the clinical bridge between psychiatrists and their patients — ensuring safe, effective, and compassionate delivery of therapy sessions. Key Responsibilities Travel to patient homes daily to administer EASE brain stimulation therapy (tDCS). Guide patients through cognitive emotional training exercises. Educate families on therapy goals and answer common questions. Record session data and adherence using a mobile app. Monitor for side effects and escalate concerns to clinical supervisors. Maintain strict hygiene, equipment sanitization, and safe handling. Provide emotional support and motivation during sessions. Report daily to the Patient Care Manager; participate in monthly performance reviews. Ideal Candidate Profile Preferred Backgrounds : Psychiatric Nurses (B. Sc Nursing / GNM with mental health exposure) Registered Nurses (GNM / B. Sc Nursing) Paramedical professionals with home care or device experience Psychologists or therapy assistants with fieldwork exposure Lab technicians experienced in patient-facing roles Other Requirements : Valid driver’s license + willingness to travel daily within city limits Comfortable using mobile/tablet apps for reporting Fluent in Hindi and basic English Warm, empathetic demeanor and strong interpersonal skills What We Offer Hands-on experience with cutting-edge brain stimulation technology Structured onboarding + certification in EASE therapy protocols Competitive salary + performance-based incentives Growth path into Clinical Operations or Training roles Opportunity to make a real impact in patients’ mental health journeys How to Apply Send your CV to: ehr@marbles.health Job Type: Full-time Pay: 20,000.00 - 28,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Schedule: Day shift Work Location: In person Role & responsibilities Preferred candidate profile

A Hospital Coordinator, sometimes also called a Patient Care Coordinator or Floor Coordinator, plays a vital role in ensuring the smooth operation of a hospital department or unit, focusing on patient care and administrative tasks . They might manage appointments, handle insurance paperwork, coordinate with nurses and other healthcare providers, and ensure patients are comfortable and well-informed. Key Responsibilities: Patient Care Coordination: Managing patient flow, scheduling appointments, and ensuring patients receive necessary care. Administrative Support: Handling paperwork, insurance verification, and other administrative tasks. Communication: Communicating with patients, their families, and healthcare providers. Compliance: Ensuring compliance with hospital policies and procedures. Staff Support: Assisting nursing and support staff with various tasks. Patient Safety: Prioritizing patient safety and well-being. Types of Hospital Coordinators: Patient Care Coordinator (PCC): Focuses on providing comprehensive patient care, including developing, monitoring, and evaluating individual patient cases. Floor Coordinator: Oversees the daily operations of a specific unit or department. Front Office Coordinator: Handles front desk duties, including patient registration, scheduling, and answering phones. Ward Incharge: Oversees the day-to-day operations of a specific ward, managing staff and ensuring patient safety and comfort. Job Requirements: Education: A bachelor's degree in healthcare administration, nursing, or a related field is often required, but experience can sometimes substitute for education. Experience: Prior experience in a healthcare setting is typically expected. Skills: Excellent communication, organizational, and interpersonal skills are crucial. Additional Qualifications: Certifications or licenses may be required depending on the specific role. Finding Hospital Coordinator Jobs: Online Job Boards: LinkedIn , Indeed , and Jooble are good places to search for hospital coordinator jobs. Hospital Websites: Many hospitals post job openings on their own websites. Placement Agencies: Agencies specializing in healthcare staffing can help you find suitable roles.

Job Title: Front Office Executive Location: Hyderabad (All Branches) Salary: Best in the Market Responsibilities: Greet patients, manage billing, and guide for tests Handle calls, reports, and daily front desk operations Requirements: UG/Graduate with 2 to 7 yrs experience Good communication & basic computer skills Join MedPlus Diagnostics Apply Now Can reach: 9533707444 / 9160605191

For Freshers & Experienced Both Apply. About HEAPS : HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities: Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them.

Job Title: Deputy Centre Manager OPD Clinic Location: Bangalore Experience: Minimum 5 years in clinic/hospital operations and administration Education: Any Graduate Employment Type: Full-Time | Day Shift Job Description: We are hiring for the position of Deputy Centre Manager for a reputed OPD clinic in Bangalore. The ideal candidate should have strong experience in end-to-end clinic operations, P&L management, administration, and team coordination. Roles & Responsibilities: Manage day-to-day clinic operations and ensure smooth functioning Oversee front office, pharmacy, nursing, and support staff Handle administration and ensure adherence to SOPs and compliance standards Take ownership of the clinic’s Profit & Loss (P&L) and drive operational targets Monitor patient flow, appointment scheduling, and service efficiency Coordinate with doctors and management for clinic planning and execution Supervise inventory, billing, maintenance, and vendor management Ensure high levels of patient satisfaction and service quality Key Skills: Clinic Operations, Healthcare Administration, P&L Management, OPD Operations, Team Management, Patient Experience, Inventory Control, Staff Coordination.

*Track payments and invoices. *Call existing and new clients regularly. *Taking bookings from patients/clients. *Coordinating and allotting phlebotomists. *Taking feedback calls. *LIS report upload *Resolving queries regarding tests.

*Track payments and invoices. *Call existing and new clients regularly. *Taking bookings from patients/clients. *Coordinating and allotting phlebotomists. *Taking feedback calls. *LIS report upload *Resolving queries regarding tests.

Provide patients with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Communicate with patients suffering from various ailments post-discharge to understand their health status and counsel. Monitor patients to evaluate the progress of the treatment and maintain records. Engage with patients to understand their medical needs and effectively channel them to the Hospitals. To handle patient queries and respond to pre-defined FAQs. Counselling patients who have been advised for surgeries on the health outcomes of the Hospitals . To collate health records-related data from consenting patients.

Role & responsibilities Key Responsibilities: Design and deliver personalized fitness programmes for obesity patients based on initial assessments, medical history, and individual limitations. Conduct virtual one-on-one and group consultations over video platforms, tracking progress and motivating clients. Provide low-impact, joint-friendly exercises that accommodate sedentary lifestyles and common comorbidities (like hypertension, diabetes, etc.). Collaborate weekly with the nutritionist and homeopathy doctor to ensure holistic, interdisciplinary care. Maintain accurate digital documentation of workout logs, milestones, and patient adherence. Coach patients through habit formation, motivation techniques, and lifestyle modifications beyond just workouts. Provide injury prevention tips and safe movement guidance for special populations. --- Qualification & Certification Required: Certification: ACE (American Council on Exercise) Certified Personal Trainer OR Group Fitness Instructor (Other accredited certifications like NASM, ISSA, CSCS, INFS, K11 are also considered a plus) Educational Background (Desirable): B.Sc or M.Sc in Sports Science, Exercise Science, or B.P.Ed/M.P.Ed --- Desired Skills & Attributes: Strong understanding of exercise prescription for obese and sedentary individuals. Excellent communication and motivational skills for virtual engagement. Familiarity with teleconsultation tools (Zoom, Google Meet, etc.) Empathetic, patient-centric approach with a commitment to long-term behavioral change. Ability to work in a cross-functional, interdisciplinary team.

Role & responsibilities: Stationed at a set of pre-defined Drs clinic/center/hospital. A minimum of 2 places a day. Making a pitch of the program to the patients in OPD/Wards/admission patients and care givers. Booking slots for demonstration and visiting patients as per slots Giving patients basic health tips or giving a presentation on lifestyle modification and then taking them to program pitch Giving timely updates to Drs about their patient's information post demonstration Coordinating with Drs about patient camps and sessions Preferred candidate profile: Patient facing or health care product exposure Well-versed in basic English and local language Willingness to travel by bike or local conveyance

Job Title: Assistant Clinic Manager Aesthetic & Cosmetic Surgery Clinic(ACSC) Location: Bandra (W), Mumbai Position Type: Full-Time Reports To: Principal Surgeon/ Owner We're looking for a dynamic and organized professional to lead the day-to-day operations of ACSC a cutting-edge aesthetic and cosmetic surgery clinic at the forefront of facial aesthetics in Mumbai. This role is ideal for someone who thrives on leadership, craves visibility, and is eager to contribute to one of the city's most innovative facial aesthetic clinics. What We Offer : At ACSC, we value initiative, creativity, and collaboration. Our team thrives in a supportive environment that encourages learning, professional growth, and direct exposure to the evolving world of aesthetic care. Key Responsibilities: Staff Leadership &Team Management: Recruit, train, and supervise clinic staff, including front desk personnel, nurses, and aestheticians. Develop staff schedules to ensure adequate coverage and optimal patient flow. Conduct regular performance evaluations and provide ongoing training opportunities. Foster a positive and collaborative work environment. Inventory & Product Oversight : Manage inventory of medical supplies, skincare products, and office materials. Monitor stock levels and place orders to prevent shortages or overstocking. Ensure proper storage and handling of all products, maintaining compliance with health and safety regulations. Patient Experience and scheduling Oversee the appointment booking system to maximize efficiency and patient satisfaction. Ensure timely confirmations, accurate patient records, and conflict-free scheduling Address patient queries, feedback, and concerns promptly and professionally. Operational & Financial Oversight: Collaborate with the leadership team to optimize revenue cycles and monitor KPIs. Oversee billing processes, ensuring accuracy and timely follow-ups. Assist in budgeting, financial planning, and implementing cost-effective strategies Facility Management: Ensure the clinic is clean, well-maintained, and compliant with safety standards. Monitor the condition of equipment and coordinate repairs or upgrades when needed Community & Corporate Engagement Build relationships with local businesses such as salons, gyms, wellness studios, to showcase the clinics services and specialties Structure and Promote tailored offerings including referral tie-ups, exclusive discounts, and membership-style packages for their staff or clients Qualifications: Bachelors degree in Healthcare Administration, Business Management, or a related field; a masters degree is preferred. Minimum of 3 years of experience in clinic management, preferably in the aesthetic or medical spa industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite. Ability to multitask and prioritize in a fast-paced environment. Strong problem-solving skills and attention to detail.

Key Responsibilities Patient Experience & Front Desk Coordination Supervise front desk staff and ensure smooth patient handling. Coordinate with doctors and departments to enhance the patient journey. Conduct audits and reviews to improve service quality. Ensure adherence to SOPs in patient care and front office operations. Monitor patient progress, manage mid-cycle evaluations, and capture side effects/emergencies. Share educational content with patients and maintain clear communication with families. Manage feedback collection, analyze insights, and drive service improvements. Support patient flow, scheduling, follow-ups, and ensure a welcoming reception area. Encourage Google reviews and assist in creating a patient directory. Help with online patient calls and follow-up engagement.

Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. 2. Patient Care Coordinator: Job Description: Guide and assist the Patients in their visits to hospital. Resolve the Patients queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customers feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager. 3. Patient Relations Officer: Job Description: Ability to work in a team environment, should be good with handling people and making avail care and treatment at the hospital or doctor. Should have a basic understanding of systems and processes that are to be followed in a healthcare facility. Counseling and respond to patients needs, requirements and concerns as appropriate. Making patients aware of health services and facilities available for patients at Dr. KMH. Investigate and/ or channel complaints or problems to appropriate head department in hospital. Assist in resolving conflicts and act as an intermediary between patients, families and staff. Supports/facilitates the implementation of innovation and systems that eliminate patient harm. Collect data and information about patient feedback and make recommendations as appropriate. Explaining policies, procedures or services to unknown patients using medical or administrative knowledge. Analyzing and assessment of patients needs through IP visit. Taking daily rounds in OPD, ER & other departments to ensure excellent care and services to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal and feedback. All verbal and written complaints will be investigated and responded through calls and visits in a timely manner and a summery will be reviewed once in fortnight with the core committee of the organization. All suggestions will be documented by PR Team and informed to the concerned department head for assessment and corrective and preventive actions. Monitoring and analyzing the patients rights and responsibilities. Collaborates with the Quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety. Need to take care of all other works which is assigned by the Manager. 4. Billing Executive Job Description: Carry out the daily activities of the department. Handle Cash & Credit IP billing. Interact with customers to solve various queries regarding bills. File and maintain all records. All the consultation, and any type of OP/IP billing have to be managed by the billing staff. The complete tariff structure, Consultation charges of the doctors have to be updated in the system to avoid miscalculations. Manual billing is not acceptable and computer billing needs to be followed strictly. Before taking a printout of the bill, the details mentioned in the bill needs to be explained clearly to the attender along with the break up. On acceptance, a printout could be taken accordingly. Receive and enter the billing activities received from the clients. Any error in the billing is not acceptable and, in such situation, the billing staff needs to take complete responsible of the deficit occurred. File and maintain all documents pertaining to the patient in an orderly manner. No billing counter staff is authorized to provide discounts unless a prior notice has been given. Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement. Maintains patient and invoice files by entering and adjusting data. Updates job knowledge by participating in educational opportunities. Accomplishes medical office mission by completing related results as needed. Reporting to Head of the Department.

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Provide patients with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Communicate with patients suffering from various ailments post-discharge to understand their health status and counsel. Monitor patients to evaluate the progress of the treatment and maintain records. Engage with patients to understand their medical needs and effectively channel them to the Hospitals. To handle patient queries and respond to pre-defined FAQs. Counselling patients who have been advised for surgeries on the health outcomes of the Hospitals . To collate health records-related data from consenting patients.

Job description: Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures / investigations to patients in detail. For More details contact HR - drop your cv on mariya.a@dragarwal.com or WhatsApp on 9712687709