205 Patient Relations Jobs - Page 7

Job Description:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Skills: Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority How to Apply: To schedule your interview call or send your CV through WhatsApp HR Ashwini : 9923656681

A Facility Director of Operations is a strategic leader responsible for overseeing the operational efficiency and performance of a specific geographical region or zone within an organization. Their primary objective is to align zonal operations with the overall business strategy, ensuring optimal resource utilization, cost-effectiveness, and achievement of key performance indicators (KPIs). Strategic Planning and Execution: Developing and implementing operational strategies for the zone in alignment with the overall hospital's mission and goals. Conducting market analysis to identify growth opportunities and competitive advantages. Setting performance benchmarks and KPIs for the zone and monitoring progress. Profit Centre Management Profit Margin: Profit margin for each profit centre. Revenue Growth: Revenue growth for each profit centre. Cost Control: Cost control measures implemented for each profit centre. Doctor Recruitment and Engagement Doctor Recruitment: Number of new doctors recruited. Doctor Retention: Doctor retention rate. Doctor Satisfaction: Doctor satisfaction scores. Doctor Productivity: Doctor productivity metrics (e.g., patient volume, revenue generated). Business Development: Identifying and developing new business opportunities within the zone. Building relationships with key stakeholders, including doctors, payers, and community leaders. Developing a strong network of doctors (Internal and externally) leading to growth of the business of existing clinical speciality and addition of the new clinical speciality for a sustainable business growth. Representing the hospital in the local community. Operational Excellence: Design, develop and implement the standard operating process keeping view of the industry benchmarks and establish Key Performance Indicators for the regular performance monitoring for all aspects of the business. Overseeing the day-to-day operations of multiple hospitals within the zone/ defined business geographies. Ensuring optimal utilization of resources, including manpower, equipment, and infrastructure. Implementing process improvements and streamlining operations to enhance efficiency and productivity. Managing the facility's infrastructure, maintenance, and upkeep. Responsible to drive tech-lead initiatives to improve patient experience and cost optimization and resource utilization. Doctor recruitment, engagement and retention. Financial Management: Developing and managing the zonal budget. Monitoring revenue and expenditure to ensure financial viability. Identifying cost-saving opportunities and implementing them effectively. Analyzing financial performance and providing regular reports to the management. Quality Assurance and Patient Safety: Implementing and maintaining quality standards and patient safety protocols. Conducting regular audits and inspections to ensure compliance. Analyzing patient feedback and implementing corrective actions. Regulatory Compliance: Ensuring adherence to all applicable laws, regulations, and accreditations. Managing relationships with regulatory bodies. Conducting regular compliance audits and risk assessments. Hospital and Healthcare Statutory compliance and liasoning with all relevant authorities. Human Resources Management: Overseeing recruitment, training, and development of staff across the zone. Building and leading high-performing teams. Ensuring employee engagement and satisfaction. Handling employee relations and resolving conflicts.

Position: Patient Counsellor (Tele-counselling) Company: Home IVF ( Part of Seeds of Innocence IVF ) Experience: 1–5 years in healthcare (Freshers with strong communication skills are welcome) Contact us at career@seedsofinnocence.com or 8448180806 Required Candidate profile Provide tele-counselling to prospective IVF patients Schedule consultations and manage doctor appointments Handle patient queries with empathy and clarity Prior healthcare experience is a plus

Roles and Responsibilities Manage patient care services, ensuring high-quality treatment and satisfaction. Oversee hospital operations, including billing, admissions, and discharges. Develop strong relationships with patients through effective communication and counseling. Ensure timely processing of medical records and reports. Maintain accurate financial records and manage budgets effectively. Desired Candidate Profile 2-7 years of experience in a similar role (hospital administration or management). Bachelor's degree in any specialization (B.B.A/ B.M.S or BDS). Excellent communication skills with ability to work under pressure. Strong emotional intelligence for handling diverse patient needs.

Unique Hospital is looking for Resident Medical Officer to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating patients' illnesses and injuries.Creating and maintaining patient medical records.Prescribing medication and therapies.Ordering and interpreting diagnostic tests.Referring patients to specialists as needed.Developing and implementing treatment plans.Educating patients about their health conditions and treatment options.Working closely with patients and their families, as well as other healthcare professionals.

Role & responsibilities Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. - Converts the prospectives into lifelong customers. - Provides relevant information Facility tour | procedure | medical management | financials - transparently to build the relationship. - Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. - Based on the customer profile, up-sell and cross sell. - If financial assistance required, coordinate with concerned authority. - Deposit details & payment terms to be clarified to the patient. - Counsel on dos and donts. - Follow up with customers who have not come back for booking. - Follow up calls for: upcoming EDD; delivery package; bed booking. - Organize Events end to end : Maternity Photo shoot; baby shower. - Follow up to ensure attendance for complimentary classes. - Keep the Management updated regarding all feedback , service gaps , customer perception of our products, packages, offers. - Own any issues the customer may encounter & ensure prompt recovery by respective team. - Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations. - Track CRM leads. - Maintains productivity data as per schedule per doctor EDD tracker; monthly delivery tracker; - Accurately update patient conversions sources - referral channels, Marketing Initiatives - Capture Data of all prospectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus. - Be alert and identify source markets and corporate references. - To be constantly updated on competition activity - rates, products , discounts. - If patient has rates of other hospitals, seek information. - Participate in all activities scheduled by Corporate – meetings, performance reviews, trainings, assessments. - Offer suggestions periodically for improved productivity, based on customer expectations, market offering, and opportunities as yet not explored. Preferred candidate profile Experience in counselling Perks and benefits Incentive perks Location : Motherhood Hospital , 14th Avenue , Gaur City 2

Key Resps: Conduct health assessments and provide personalized wellness advice. Develop and implement health promotion programs. Monitor and evaluate health initiatives. Collaborate with healthcare professionals to coordinate care. Fresher can apply

We are hiring Patient Relations Executive for multiple locations: Locations: Hyderabad (Attapur, Habsiguda & Panjagutta), Tirupati, Kurnool and Rajamahendravaram. Walk-In Details: Candidates can come to ANY of the three locations for Interviews or send their CV"s #1 Vijaya Diagnostic Centre, Secunderabad 31, 9-1, 77, 4th Floor, Sarojini Devi Rd, opp. Kotak Mahindra bank, Regimental Bazaar, Shivaji Nagar, Secunderabad, 500003 #2 Vijaya Diagnostic Centre, Kukatpally Phase 1, no:-4, opposite Remedy Hospital Lane, beside Aadishwar, KPHB, Kukatpally, Hyderabad, 500072 #3 Vijaya Diagnostic Centre, Punjagutta 6-3-540/1, beside NIMS Hospital, Punjagutta, Hyderabad, 500082 Duty Timing: 9 Hours - Rotational Shifts Role: Patient Relations Executive Job Type: Permanent Roles and Responsibilities for PRE Guide the customer for the required services and ensure their comfort in all the processes. Check patient readiness for requested tests. Like adequate fasting and etc Q-Line Management, Managing Token System for comfort of customers at billing counters Helps the customers in selecting packages for different tests and explains them about precautions and timings Ensure that all the customers are guided properly to undergo the tests within specified time Ensures that Collected samples reaches to the central laboratory as per the Existed Logistics route plan. Follow-up on samples dispatched with the processing center Keep a tab on report delays if any and promptly inform the concerned about the same Arrange for home delivery of MRI/CT/NM reports for patients convenience Collaborate with other branches in case of emergency service breakdowns, to transfer patients with minimum fuss Support billing desk during staff shortage Education: Graduates Experience: 2-5 Years Work Location: In person Job Types: Full-time, Permanent Schedule: Day shift Rotational shift

Role & responsibilities Patient Communication: Manage patient communications via phone, email, and other systems, including sending reminders, letters, and updates. Appointment Scheduling: Book and manage patient appointments, and clinic changes, and reschedule appointments as needed. Waiting List Management: Maintain and update the cardiology waiting list, ensuring patients receive timely care and meeting waiting time targets. Administrative Support: Provide administrative support to the cardiology team, including handling inquiries, updating records, and maintaining files. Liaison with Clinical Staff: Work closely with clinical teams (doctors, nurses, etc.) to ensure efficient patient care and address any concerns or issues. Patient Care: Demonstrate empathy and professionalism when interacting with patients, families, and caregivers, especially when dealing with difficult situations. Process Improvement: Maintain accurate patient records and track patient outcomes. Process Improvement: Assist in developing and improving processes to enhance efficiency and patient care. Quality Improvement: Participate in quality improvement initiatives to reduce hospital readmissions and improve patient outcomes. Skills and Qualifications: Excellent Communication Skills: Proficient in both written and verbal communication, with the ability to communicate clearly and concisely with patients, staff, and other healthcare professionals. Hands-on experience in Cardiology Department as a coordinator. Strong Organizational Skills: Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment. Customer Service Skills: Provide excellent customer service to patients and their families, ensuring a positive experience.

Role & responsibilities Provide financial counseling to patients on various healthcare services offered by the hospital. Assist in patient admissions process, ensuring smooth coordination between departments. Offer personalized guidance to patients regarding their treatment plans and options. Develop strong relationships with patients through effective communication and empathy. Collaborate with hospital management team to improve operational efficiency Preferred candidate profile 6-8 years of experience in hospital administration, hospital operations, or related field. MBA/PGDM degree from a reputed institution (preferably in Hospitality Management). Strong understanding of health care services, hospital management, patient counselling, patient relations, and financial counselling skills. Perks and benefits As per industry

OVERSEES THE EFFICIENCY AND EFFECTIVENESS OF HEALTHCARE SERVICES, ENSURING THAT PATIENT CARE, MEETS QUALITY STANDARDS WHILE OPTIMIZING OPERATIONAL PROCESSES. Required Candidate profile EVALUATE CLINICAL PROTOCOLS, GET THEM VERIFIED AND AUTHORIZED BY, CEO/COO ANDTHEN PUT THEM IN DAY-TO-DAY USAGE.MONITORING THE EXECUTIVES/SENIOR EXECUTIVE’S DAY TO DAY WORK.

Handle front desk operations (calls, inquiries, visitor management) Schedule and manage patient appointments. Coordinate between departments and assist with administrative tasks. Ensure smooth communication across hospital units.

1. The Patients Care Executive co-ordinates with treating consultant, resident doctors, other medical paramedical and support staff to develop a plan for each patient from admission to discharge and ensure smooth execution of the plan

Key responsibilities: 1. Build and manage relationship swith hospitals, clinics and diagnostics partners 2. B2B partnership with corporates and fitness centers 3. Oversee patient care 2. Drive B2B partnerships wih fitness centers, sports academies

Roles & Responsibilities of a Clinic Manager at NariAarogyam 1. Clinic Operations Management Oversee day-to-day functioning of the clinic including appointments, staff coordination, and workflow. Ensure timely opening, cleanliness, and readiness of consultation rooms and dispensary areas. Monitor punctuality, discipline, and daily task completion of all team members. 2. Team Coordination & Performance Tracking Act as a point of contact between doctors, dietitians, RMs, and housekeeping staff. Assign duties, resolve conflicts, and conduct regular performance reviews or feedback sessions. Maintain an updated duty roster, leave records, and weekly reporting sheet for the team. 3. Patient Experience & Front Desk Oversight Ensure that every patient receives warm, respectful, and timely service. Supervise front desk staff and manage issues related to appointments, follow-ups, or delays. Address patient concerns and escalate feedback to senior management when required. 4. Inventory & Logistics Management Maintain stock of homeopathic medicines, supplements, printing materials, and clinic supplies. Coordinate with vendors and track delivery of orders. Ensure all medicines are labeled, dated, and stored correctly. 5. Digital & Documentation Oversight Oversee correct data entry in JotForms, Google Sheets, Zoho/CRM (if used), and patient files. Ensure that digital and physical records are up-to-date, confidential, and well-organized. Generate daily/weekly reports on patient inflow, follow-ups, inventory, and revenue. 6. Staff Training & SOP Enforcement Conduct regular training sessions to reinforce clinic SOPs and communication protocols. Ensure that new hires are onboarded smoothly and trained on NariAarogyams processes. Identify operational gaps and suggest improvements in systems and workflow. 7. Doctor Assistance & Schedule Management Help manage the consulting calendar of Dr. Pooja Gupta and other resident doctors. Prepare for special days like patient webinars, fertility awareness events, or staff meetings. Coordinate reminders, test report collections, or urgent follow-ups as required by doctors. 8. Feedback, Grievances & Escalation Collect patient feedback weekly and take proactive steps to resolve any dissatisfaction. Mediate internal staff issues and escalate serious matters to clinic leadership. Maintain a record of suggestions/complaints for monthly review. 9. Financial Coordination Maintain records of payments collected, dues pending, and daily cash flow. Coordinate with the accounts team or billing software to ensure transparency. Alert management about unusual trends or drop in income/follow-ups. 10. Support in Branding & Events Assist in organizing patient awareness events, workshops, and clinic celebrations. Help maintain the visual appeal of the clinic—waiting area, patient boards, and displays. Coordinate with designers, video editors, or social media team when needed

Roles & Responsibilities of a Resident BHMS Doctor at NariAarogyam 1. Patient Consultation & Case-Taking Conduct detailed case history of new patients using NariAarogyams structured formats (including JotForm or digital tools). Capture physical, mental, emotional, and lifestyle factorsespecially in fertility, hormonal, and chronic cases. Follow up on patients regularly and document progress in a systematic manner. 2. Prescription & Homeopathy Management Draft individualized homeopathic prescriptions based on classical principles with guidance from senior/homeopathic lead. Ensure correct potency selection, dosage, and follow-up prescription adaptation. Maintain updated case sheets with remedy responses and changes. 3. Digital Health Record Maintenance Input all patient data into the clinic’s digital system (Google Workspace/Zoho/JotForm). Ensure notes are clear, organized, and updated after every visit. Assist in digital filing of diagnostic reports, treatment plans, and patient communications. 4. Clinical SOP Adherence Strictly follow standard operating procedures related to hygiene, consultation process, and medicine dispensing. Maintain daily clinic routines including sanitization, patient scheduling, and stock review of homeopathic remedies. 5. Patient Education & Counseling Educate patients on treatment progress, homeopathic approach, and lifestyle recommendations. Address fertility-related concerns, hormonal imbalance awareness, and treatment expectations with empathy and clarity. Assist during emotional counseling or handholding sessions (especially in sensitive cases like IVF failure or miscarriage). 6. Collaboration with Dietitian & Team Work in close coordination with the in-house dietitian and relationship managers for holistic treatment planning. Integrate dietary advice with homeopathic care, especially for thyroid, PCOS, obesity, and fertility support. 7. Assistance in Content & Awareness Contribute to content creation (e.g., health blogs, social media insights) by sharing clinical insights or patient FAQs. Help with back-end research or testimonial coordination when required. 8. Training & Upgradation Attend periodic in-clinic training sessions for upskilling in fertility, homeopathy, patient psychology, and modern diagnostics. Stay updated with homeopathic journals, fertility protocols, and clinic updates. 9. Internal Case Discussions Participate in regular team case discussions and brainstorming for tough or non-responding cases. Respect confidentiality and professionalism during all team interactions. 10. Emergency Support & Team Backup Be available for basic patient queries or emergencies in the absence of the senior doctor. Provide backup to other team members when required—clinic flow, patient communication, etc. Ideal Skills – Resident BHMS Doctor Strong knowledge of classical homeopathy – remedy selection, individualization, case analysis Excellent case-taking & observation – including physical, mental, and emotional symptoms Patient-friendly communication – empathetic, clear, and reassuring explanations Digital documentation skills – comfort with Google Sheets, JotForm, or EMRs Team collaboration – works well with dietitians, managers, and fellow doctors Basic understanding of fertility & hormonal issues – PCOS, thyroid, infertility Discipline & SOP adherence – punctual, hygienic, and organized Emotionally mature – handles sensitive cases with care and maintains confidentiality Eagerness to learn – open to feedback, training, and continuous growth

Responsibilities: * Lead center operations & staff development * Manage sales & marketing strategies * Oversee patient care & relations * Ensure medical standards & compliance * Collaborate with hospital management team

We require experienced MOD (Manager on duty) for Rama Hospital at Mandhana Kanpur. Ideal & dynamic candidate should has the experience in good hospitals in Operational Supervision: Oversee ward or floor operations to ensure efficient workflow across departments Patient Care: Address patient queries, grievances, and ensure they receive prompt attention and care from hospital staff. Staff Coordination: Coordinate with nursing staff, doctors, and other healthcare professionals to resolve issues and improve service delivery. Crisis Management: Act as the first point of contact for any emergency situations or urgent matters within the hospital. Resource Management: Ensure that hospital resources, including equipment and supplies, are adequately managed and available for smooth operations. Compliance: Ensure that all hospital activities comply with internal policies, healthcare regulations, and safety standards at Rama Hospital. Reporting: Prepare and submit regular reports on hospital operations, patient feedback, and other key metrics to senior management. Team Leadership: Provide guidance and support to hospital staff, including training and mentoring, to improve overall performance. Problem Solving: Identify and resolve operational challenges in real-time to ensure continuous hospital functioning. Patient Satisfaction: Lead initiatives to enhance patient experience and satisfaction at Rama Hospital. Interested candidate may apply through whatsapp also at 7275254108 with CV, current salary, experience and notice period.

We are looking for a passionate and empathetic professional to drive a Patient-First Culture across CARE Hospitals. This role will lead patient experience initiatives, manage feedback and complaints, support service recovery, train unit teams, and coordinate with Quality and ESG for regulatory readiness. The ideal candidate brings a blend of people skills, process thinking, and a commitment to compassionate care. Key Responsibilities Champion patient-centric practices and CARE with Compassion” values Oversee feedback platforms (CARE assist) and ensure timely complaint resolution Monitor service recovery actions and guide hospital units Conduct patient experience trainings and site coaching Track NPS/PSI scores and manage online reputation (ORM) Collaborate with Quality/ESG teams on audits and compliance Prepare monthly MIS reports and support leadership reviews Requirements Graduate/Postgraduate in Healthcare or Hospital Administration 7+ years’ experience in hospital operations or patient experience Strong communication, analytical, and stakeholder management skills Willingness to travel to hospital units Interested Candidate can share the profiles at deepti.modani@carehospitals.com

Role & responsibilities Hello We KAIVEE Healthcare is doing mass hiring for the posts of :- 1. Calling Backend Profile (Customer support & Sales call) :- Generate Leads & assist patient queries and doubts via calls. 2. HR :- Need to handle basic duties like :- Induction & hiring, and retaining employees, managing employee relations, and ensuring compliance with labor laws 3. Phlebotomist ( MBBS,BDS can also apply) :- Need to take blood samples & review reports . 4. Accounts :- Manage company accounts & Payroll cycle. 5. Sales (On Field Job) :- To generate leads in Corporates & other clinics & hospitals for our pathological tests. Preferred candidate profile Medical/Dental Background, MBA in HR, Sales., BPT, B.Pharma.

Key Responsibilities: Patient Experience Management: • Greet and welcome patients with warmth and professionalism. • Ensure a patient-centric experience from the first point of contact to post-treatment follow-up. • Provide personalized attention and anticipate patient needs, ensuring their comfort throughout their journey. Patient Coordination & Scheduling: • Manage and optimize patient appointment schedules, ensuring minimal wait times and a smooth flow. • Coordinate with dentists and specialists to align patient appointments with their treatment plans. • Oversee follow-ups and reminders for appointments, treatment milestones, and aftercare. Relationship Building: • Build and nurture long-term relationships with high-net-worth patients, ensuring loyalty and satisfaction. • Act as a dedicated point of contact for VIP patients, providing concierge-level service. • Address patient concerns with discretion and professionalism, ensuring quick resolutions. Communication & Patient Education: • Clearly explain treatment options, procedures, and post-care instructions in collaboration with dental professionals. • Communicate costs and payment plans transparently while ensuring a high service standard. • Assist in educating patients about the clinics advanced treatments and innovations. Administrative Duties: • Maintain and update patient records, ensuring accuracy and confidentiality. • Support billing processes, including tracking payments, invoicing, and coordinating insurance where applicable. • Collaborate with the marketing team to implement patient engagement initiatives and loyalty programs. Quality Assurance: • Gather and act on patient feedback to enhance service delivery. • Ensure the clinic environment is welcoming, luxurious, and aligned with brand standards. • Uphold compliance with patient privacy regulations and clinic protocols. Required Skills & Qualifications: • Education: Bachelors degree in hospitality, healthcare management, business administration, or a related field. • Experience: 3+ years in a customer-facing role (preferably in luxury healthcare, hospitality, or a premium service industry). • Skills: Exceptional interpersonal and communication skills (written & verbal). Strong organizational and multitasking abilities. Problem-solving mindset and attention to detail. Proficiency in CRM systems, appointment scheduling software, and basic office tools. Ability to maintain discretion and handle sensitive information. Preferred Attributes: • Prior experience in a premium healthcare setting (e.g., dental, aesthetic, or medical spa). • Fluency in English is a must, ability to efficiently converse in Hindi and Telugu will be an advantage . • A polished, professional demeanor with a customer-first mindset. • Location: Khajaguda, Hyderabad. • Work Hours: 11am-7pm, Monday to Saturday • Perks: Competitive salary

Job Description - Business Development Specialist: We are seeking a dynamic and driven Business Development professional to strengthen partnerships with healthcare providers and support patients in accessing funding for critical illnesses. This role involves building alliances with doctors and hospitals, managing crowdfunding campaigns, and contributing to the overall growth of the organization. Key Responsibilities: - Drive Growth: Take full ownership of your assigned territory with a focus on increasing Gross Merchandise Value (GMV) and expanding the network of partnered doctors. Additionally, drive revenue and volume growth from hospital engagements. Build and Nurture Partnerships: Collaborate with doctors and doctor coordinators to establish major alliances and ensure regular patient referrals. Digital Fundraising Campaigns: Design, execute, and manage digital crowdfunding campaigns to support patients in need of funding for critical illnesses. Patient Counselling: Visit patients in hospitals to counsel them and their families on crowdfunding and lending opportunities. Client Engagement: Maintain structured and meaningful relationships with patients and healthcare providers to ensure continued engagement. Market Insights: Provide actionable feedback to company leadership on market trends, customer needs, and opportunities for product development. If interetsed then kindly share your CV on saranya.iyanghar@impactguru.com

Ensure accurate dispensing, manage pharmacy inventory, maintain compliance (NABH/Drug Control), use HIS software, coordinate audits & procurement, support staff training. Strong drug knowledge & communication.Night shifts.Reg. State Pharmacy Council

Role & responsibilities & Preferred candidate profile TERMS OF REFERENCE FRONT DESK COORDINATOR 1. INTRODUCTION Post: Front Desk Coordinator Post Type: Permanent, full-time (with 3-month probation period) Department: Medical Services Department 2. REPORTING RELATIONSHIPS The Front Desk Coordinator will report to the Manager, Medical Services and is expected to work closely with the Health Professionals of EyeCare. 3. OVERALL RESPONSIBILITIES The Front Desk Coordinator is the first point of contact for patients and visitors to the Hospital. This role is responsible for welcoming the patients, issuing memos, handling administrative tasks, and ensuring a smooth and efficient front office operation. 4. SCOPE OF WORK Greet patients and visitors with a professional and courteous demeanor. Check-in patients and verify their personal information and insurance details. Provide patients with information on services, procedures, and policies. Maintain and update patient records and files in the internal system and issue memos. Prepare and reconcile billing, submissions, and other documentation. Collaborate with clinical staff to ensure timely and accurate patient care. Assist with patient flow and manage the waiting list. Adhere to healthcare regulations and standards. Safeguard patient confidentiality and handle sensitive information with discretion. Work closely with Doctors and other Hospital staffs to optimize patient visits. Any other tasks assigned by Employer within the work scope. 5. QUALIFICATIONS AND EXPERIENCE Diploma in Hospital Management or Business Administration, or any other relevant field. Minimum 1 year of work experience in Hospital Management or Business Administration, or a relevant field after completion of the Diploma. OR Minimum 3 A’ Level passes, including English, Dhivehi and Mathematics Experience in medical related field will be an added advantage. 6. DESIRED SKILLS AND COMPETENCIES Fluency in written and spoken Dhivehi and English language. Proficiency in managing billing processes, handling payments, and ensuring accuracy in financial records. Excellent communication and interpersonal skills Ability to communicate effectively with patients, families, and healthcare professionals. Demonstrates kindness and understanding in dealing with patients’ needs and concerns. Ability to accurately follow care plans and provide detailed documentation of patient information. Capable of managing multiple patients and tasks efficiently. Works well in a team-oriented environment, cooperating with doctors, nurses, and other healthcare staff. Ability to think critically and address patient concerns or unexpected situations. Flexibility to adapt to a fast-paced healthcare environment with changing patient needs. Upholds patient privacy and maintains a high standard of ethical conduct. Understanding of basic healthcare procedures is a plus. 7. WE OFFER Attract remuneration package. Comprehensive Health Insurance package. Opportunities for professional development and growth. Access to online learning platforms. Mandatory learning and development.

Key Responsibilities: Daily Operations Management Client Experience Team Coordination Sales & Targets Oversight Inventory & Asset Monitoring Reporting & Communication