205 Patient Relations Jobs - Page 8

Vijaya Diagnostics Limited Location: Pune Position: Patient Relationship Executive Key Responsibilities: Act as the primary point of contact for patients, addressing their queries and concerns professionally and empathetically. Provide detailed information about diagnostic tests, procedures, and related healthcare services. Coordinate effectively with the concerned Cluster Manager/Zonal Manager to ensure seamless patient care. Maintain a professional appearance and demeanor to create a welcoming environment. Educate patients about pre-test and post-test procedures to ensure compliance and satisfaction. Ensure timely and accurate communication between patients and the healthcare team. Follow up with patients to gather feedback and improve service quality. Interested candidates are encouraged to share their updated CV at lovenahar@vijayadiagnostic.in or call 8121011041 for further information. Regards, Talent Team Vijaya Diagnostics Limited, Pune

Job Summary: The Floor Coordinator is responsible for ensuring smooth day-to-day operations at the MOC Cancer Care & Research Centre. This role involves managing front desk activities, coordinating patient flow, and overseeing floor operations to ensure a seamless and compassionate patient experience. Key Responsibilities: * Manage front desk operations, including patient registration, appointment scheduling, and query handling. * Coordinate with medical and support staff to streamline patient movement and reduce wait times. * Ensure the floor is clean, organized, and compliant with safety and hygiene protocols. * Monitor patient flow and address any issues or delays proactively. * Maintain accurate records of patient visits and service feedback. * Act as a liaison between patients, families, and the medical team to ensure clarity and comfort. * Support administrative tasks and report operational issues to management promptly.

This position is for a Lab technician who are interested in Patient Care Coordinator and Administrator, specifically seeking experienced candidates .

Looking candidate from Only Hospital industry. Responsibilities: Lead IPDS team, manage patient relationships, oversee floor operations & staff on duty. Ensure compliance with industry standards, maintain high levels of customer satisfaction.

Job Description: As the Receptionist cum Telecaller (Female Candidates) , you will handle front desk operations, attend incoming calls and inquiries, and convert leads into appointments for our aesthetic treatments. Key Responsibilities: Greet and assist patients and visitors at the front desk. Handle incoming phone calls and WhatsApp inquiries professionally. Explain available aesthetic treatments and packages over call/chat. Convert inquiries into booked appointments. Maintain appointment schedules and patient records in the system. Provide courteous and helpful information to clients. Coordinate with doctors and clinic staff to ensure smooth operations. Follow up with leads from social media ads and other campaigns. Preferred candidate profile Minimum Qualification: 12th Pass / Graduate 13 years of experience in a similar role (Aesthetic clinic) Friendly, professional, and presentable Strong verbal communication and customer handling skills Willingness to work in a fast-paced clinic environment

Role & responsibilities Monitor and ensure registrations are done within TAT time and avoid crowding of people Counsel patients for doubts and information about specialties/doctors Managing crowd effectively and guiding them from time to time To ensure that consultants are available as per OPD timings and appointment patients. To have prior information about consultant leaves To ensure op coordinators inform consultants about appointment patients without delay Manage appointment patients with alternate solutions (reschedule in case of nonavailability of consultants) Coordinate with Call center for appointments To receive patient with care and provide information about Consultant's availability, appointment time etc. To ensure proper registration process/corrections for new patients & enter the same in the system correctly. To send the patient to ER and arrange for a consultant on priority basis if the patient's condition is critical. To ensure OP coordinators escort the patient to Diagnostics for investigations. Addressing queries & Solving problems of patients within least time and ensuring zero complaints To ensure all records / documentation /MIS is maintained in OPD To impart on the job trainings to the Coordinators / Executives To monitor cleanliness and decorum in consultants rooms and OP patient areas Preferred candidate profile Presentable, Courteous, Proactive, Good Communication skills, Team Player, Multi-tasking abilities Candidate from Healthcare / Diagnostics with relevant experience.

Create and enforce procedures to ensure accurate and timely billing and collection processes. Regularly review aging reports to track outstanding balances and prioritize collection efforts. Prepare regular reports on accounts receivable status, including aging reports, cash flow projections, and collection metrics. Identify trends or issues in billing and collections and make recommendations for improvements. Lead initiatives to streamline processes and adopt new technologies or practices. Assist in financial forecasting and budgeting by providing insights on expected revenue and outstanding collections. • Reconcile daily NEFT and UPI collections and send variance report to Billing department. • Share daily revenue data to the top management. • Share daily NEFT receipt details to Corporate Collections Team for collection reconciliation. • Daily collection and revenue reconciliation with HMS and SAP. • Process patient refunds and bill cancellation on timely basis. • Share weekly and monthly debtors aging reports to the top management with insights on unreconciled receipts. • Pass journal and deposit entries in SAP and internally reconcile ledgers on timely basis. • E-Invoice processing for other incomes and payment follow-up with debtors. • Monitoring the concession and discount reports and providing insights to the top management. • Reconciliation of customer ledgers on timely basis. • Reconciliation of All the Collection control ledgers in SAP • Reconciliation and Match the Debtors Ledgers between SAP and HMS • Prepare Daily / Weekly / Monthly MIS Statutory Requirements Adhere to all accreditations procedures and protocols.

Position - Executive (Field Coordinator) Department - Specialty Pharma Business (PSP) Location - Mumbai About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs . Brief about the Team The team works on healthcare projects to provide patient support programs to patients. The candidate shall be a part of the team at TATA 1mg that closely works on healthcare programs and projects around disease areas, with a focus on patient centricity. What will you do Visit hospitals, meet doctors, patients, patient coordination. Enroll patients to patient support program by collecting required documents form them. Management of patients in the given geography by maintaining constant communication, send reminders for next drug cycle, collection and submission of documents on time Keeping patients informed about schemes, document requirements, Value added services Patient Navigator for Respiratory Care is responsible for providing personalized guidance. Support to patients diagnosed with respiratory conditions, ensuring they receive appropriate care, education, and resources. What we are looking for Strong understanding of respiratory conditions and their management Excellent communication and interpersonal skills. Ability to work independently and within a multidisciplinary team. Excellent coordination and communication skills. Proficiency in healthcare systems and patient management tools. Compassionate and patient-centered approach Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being a part of the Hospital team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer: Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.

Opportunity for Manager-Patient Experience for our Hospital in Mahim. Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience management Experience: Minimum 10-15 years working in a Healthcare organization or Hospitality field. Job Requirement: Patient management: The ability to foster a safe, comfortable experience for all patients, as they receive the treatment they need in a controlled healthcare setting. Interpersonal communication: The ability to correspond effectively with care providers, organizational executives, patients, patient family members. Data reporting: The ability to relay useful data to executives and other company representatives, in user-friendly reports that allow them to improve operations. Technological proficiency: The ability to fully use all required pieces of technology, including any computers, tablets, phones, medical devices, and online platforms Empathy: The ability to share a patients concerns, answer patient questions, and make care providers aware of any patient hesitations to treatment. Problem-solving: The ability to identify and solve issues that patients might face in a healthcare environment. Teamwork: The ability to work alongside other members of a healthcare organization to facilitate successful patient treatment programs. Job responsibilities: 1) Provides professional leadership to design, develop, implement and oversee the patient experience improvement at our hospital 2) Creates a hospital-wide culture of relationship centered care which is supported through innovation, human centered design, and continuous quality improvement. 3) Evaluate the patient experience and Identifies and presents key issues impacting the Patient/Family experience for discussion with the Management and decision making which will include findings, barriers to success and progress toward results. 4)Ensures alignment of goals with related initiatives, and collaborates with senior leaders and stakeholders throughout the hospital to ensure that patient experience is integral to decision making 5)Provides expert knowledge of best practices related to customer experience, services improvement and problem-solving 6)Develops an annual strategic development/business plan which ensures patient-centered care and continued performance improvement and overall patient satisfaction. 7)Serves as expert resource for leadership and staff on all patient care experience initiatives. 8)Clearly defines the optimal Patient Experience, including the behavioral changes necessary to achieve cultural transformation throughout the entire organization 9)Establish and manage patient communication programs including managing online interactions with patients 10)Generating and delivering reports on patient progress, setbacks, and overall status 11)Additional duties include, but are not limited to applicable policy updates and patient advocacy and advisory support 12)Performs other relevant duties as assigned Interested candidates can share their resumes on ankita.shetty@hindujahospital.com Regards, Ankita Shetty Executive HR P. D. Hinduja Hospital & MRC

UPASANA HEALTHCARE AND HOSPITALS PRIVATE LIMITED is looking for Executive Guest & Patient Relations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Responsible / Achieve for: 1) Revenue Target Generate business Revenue volume in each business account/ Entity/Principle/ Group/ Segment/ Market thru business solution offering. 2) Lead Generation – Identify potential Business opportunity, formulate innovative solutions to enhance account performance, implement thru suitable business tie-up, Develop multiple contact techniques/ Tech tools, promote suitable product and services thereby generate leads. 3) Business Tie up – Sign up with consultants/ Nurses/ Healthcare Experts in given hospital/ Retail market/ Territory/ Corporate / Agencies to refer customers for our Product and Services. 4) Account Engagement- Continuously meet/ interact with business Stake holders/ Department HOD/ KOL, improve level of inter dependence, Maintain smooth business transactions. 5) Relationship Management- Develop good Business relationship with all stakeholders within the Hospital/ TPI/ Consultants/ Department Heads/ Nursing Team/ Intermediaries. 6) Account Analysis- Collate Key data and information about account, interpret Analyse the trend, identify gap in strength and weakness, explore solutions to fill the gap. 7) Complaint Handling- Raise service request for any complaints from Account/ Entity/ Stakeholder, Service provider. 8) Market Survey- Keep tracking developments in markets/ competitors practice, Report back to office. 9) Trade Promotion- Initiate marketing activities BTL, participate in trade promotional shows, Arrange CME/ CNE/ Round table meetings. 10) Marketing- Execute marketing strategy in given market- Sales Campaign, thru digital tools etc.. 11) Data Entry- Enter/ Register all required information about sales, customer, Business Transactions in prescribed format/ Software..

Looking for Patient Care Coordinator Experience :- 2-4 Years , experience in Appointment booking between doctor and patient Only female candidate for Gurugram Location You can connect on 9718077340

Job Type: Part-Time Working Hours: 3:00 PM to 6:00 PM Working Days: Monday to Friday & Sunday (Saturday Off) Key Responsibilities: Attend to walk-in patients at the Denta Mitra clinic during working hours Provide dental consultations and basic treatments as per patient needs Visit home patients in the vicinity based on pre-booked appointments Maintain accurate case history and treatment records Ensure high levels of patient care, hygiene, and clinical ethics Collaborate with the central team for scheduling, app-based updates, and teleconsults Who Can Apply: BDS Interns or BDS Graduates MDS candidates (optional) seeking hands-on experience in part-time practice Should be registered with DCI or State Dental Council Must be comfortable with both clinic and home visits (transport support can be discussed) Excellent patient communication skills and clinical etiquette What We Offer: Opportunity to work with an innovative portable clinic model Hands-on exposure to AI-enabled dental diagnostics Flexible part-time hours (ideal for freshers, moms, or dual-practice professionals) Stipend or consultation fee based on experience and performance Certificate of Internship or Experience Letter after successful tenure To Apply: Email your resume to book@dentamitra.com or WhatsApp +91 80799 00987 Subject: Dental Consultant/Intern Gurugram

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary. Follow-up and Updates to be given to the clients Required Skills and Experience Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 2 years in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently. Detail-oriented with a professional and confidential approach.

To manage all verticals of hospital operations, and to work closely with the hospital leadership team. Develop and implement strategies for improving patient care, and continuous improvement among hospital staff, ensure safety, security, and well-being of patients, staff, and visitors. Work as a liaison between hospital departments, healthcare providers, and external stakeholders to facilitate communication and coordination of care.

Oversee the seamless emergency process and ensure patients are informed of the next steps. Manage doctors' visit, patient movements, medication processes and any procedural requirements. To facilitate the discharge process and ensure seamless coordination between doctors, nurses, the pharmacy, billing. Oversee patient discharge processes, including preparation of final bills. Address patient and attendant queries, providing information as per protocols. Ensure the completeness of all medical records. Engage and coordinate with multi-disciplinary teams, including doctors, clinical pharmacists, nursing staff, security, housekeeping, and GDAs. Identify and address training and development needs of staff. Male candidate preferred, who are comfortable in rotational & night shifts.

HR Raj: 9960109376, BAMS OR BHMS Females, Freshers are also allowed. Basic History checking and Counselling.

Please find the JD below: Responsible for seamless Customer Experience at the facility; adherence to all SoP?s @ OP: Resource Planning: - Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff. - Oversee Duty roster for SLM?s & OPD CXE?s - ensure correct mix of senior & junior staff & adherence. - Monitor leave and absenteeism to reduce impact on operations. - Ensure software and equipment functioning is optimal. - OP area is clean and welcoming. Operations: - Conduct daily briefing with the SLM & OP team ? appreciate good work, address issues, update them on new information. - Ensure all team members are aware of appointments for the day; consultant availability; specialties; new offers. - To be available in the OP areas during peak times. - Personally oversee VIPs arrangements as per their requirements. - Take Rounds in all OPDs especially during peak times; ensure cleanliness and freshness. - Ensure that customers are comfortable at all times, delays are handled proactively as per standard. - Keep track of SLM conversions; bed booking and follow ups. - Oversee all health check packages conversions. - Oversee all internal marketing events to maximize productivity. - Meet Consultants regularly , work closely with them and keep track of their requirements. - Regularly share customer feedback with respective doctor. - Track customer complaints, ensure the escalation matrix is adhering to TAT?s, personally ensure closure of issues. - Interface with Corporate for all activities at Unit; initiatives towards quality improvement. - Ensure adherence to all SoP?s; department compliance for certifications, audits, awards assessments. - Ensure accuracy and timely submission of all standard reports - daily , monthly. @ IP: - Meet the new admissions. - Take rounds ; meet all patients their attenders and ensure well-being. - Track issues reported and closure status as per TAT ? expedite pending issues. Financial: - Ensure all diagnosis / consultations are accounted for in HIS. - Responsible for accurate daily billing and collection of OPD & IPD. - Ensure no revenue leakage; discounts are followed as per policy; follow up on outstandings /dues. - Responsible for Insurance submission, recovery & disallowance. ? Responsible for Outstanding Service Experience Delivery: - Ensure self & team is well-groomed as per standard; maintain discipline and decorum. - Responsible for the implementation of the Service Vision ? ensures service experience creates customer delight. - Focuses on enhancing customer experience, through personal interaction and involvement in fulfilling their expectations. - Offers suggestions that strengthen the service offering, based on real-time understanding of gaps. - Coordinates with all departments to ensure customers are comfortable and services are as per standard; issues are resolved within TAT. Consultant Relationship: - Has a good relationship with consultants builds rapport and works well with them. ? Team Management: - Provides strong leadership and direction; inspires team to perform exceptionally. - Hires the right fit ? functional skills and service attitude are aligned. - Induction of new hires : effective department induction; complete understanding of processes. - Manages performance: builds and grows talent through training, learning and on job assignments. - Plans and implements training & upskilling. - Evaluates performance and advances the professional development of team. - Builds competent 2nd line. - Ensure team discipline and adherence to policy and guidelines. - Ensures team well-being, retention and commitment; provides counselling and guidance. - Champions programs that appreciate, recognize and reward outstanding service. - Involved actively in Welfare activities, working with HR & other departments to build a caring work environment for all. Please share your resume to - irfan.s@motherhoodindia.com

Job Description - Business Development Specialist: We are seeking a dynamic and driven Business Development professional to strengthen partnerships with healthcare providers and support patients in accessing funding for critical illnesses. This role involves building alliances with doctors and hospitals, managing crowdfunding campaigns, and contributing to the overall growth of the organization. Key Responsibilities: - Drive Growth: Take full ownership of your assigned territory with a focus on increasing Gross Merchandise Value (GMV) and expanding the network of partnered doctors. Additionally, drive revenue and volume growth from hospital engagements. Build and Nurture Partnerships: Collaborate with doctors and doctor coordinators to establish major alliances and ensure regular patient referrals. Digital Fundraising Campaigns: Design, execute, and manage digital crowdfunding campaigns to support patients in need of funding for critical illnesses. Patient Counselling: Visit patients in hospitals to counsel them and their families on crowdfunding and lending opportunities. Client Engagement: Maintain structured and meaningful relationships with patients and healthcare providers to ensure continued engagement. Market Insights: Provide actionable feedback to company leadership on market trends, customer needs, and opportunities for product development. If interetsed then kindly share your CV on saranya.iyanghar@impactguru.com

Ensures all SoPs are adhered to and we provide Care like no Other” Every customer has a warm & caring experience aligned with the Service Experience Plan. Customer Journey: - Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. - Converts the prospectives into lifelong customers. - Provides relevant information – Facility tour | procedure | medical management | financials - transparently to build the relationship. - Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. - Based on the customer profile, up-sell and cross sell. - If financial assistance required, coordinate with concerned authority. - Deposit details & payment terms to be clarified to the patient. - Counsel on do’s and don’ts. - Follow up with customers who have not come back for booking. - Follow up calls for: upcoming EDD; delivery package; bed booking. - Organize Events end to end : Maternity Photo shoot; baby shower. - Follow up to ensure attendance for complimentary classes. - Keep the Management updated regarding all feedback , service gaps , customer perception of our products, packages, offers. - Own any issues the customer may encounter & ensure prompt recovery by respective team. - Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations. - Track CRM leads. - Maintains productivity data as per schedule – per doctor EDD tracker; monthly delivery tracker; - Accurately update patient conversions sources - referral channels, Marketing Initiatives - Capture Data of all prospectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus. - Be alert and identify source markets and corporate references. - To be constantly updated on competition activity - rates, products , discounts. - If patient has rates of other hospitals, seek information. - Participate in all activities scheduled by Corporate – meetings, performance reviews, trainings, assessments. - Offer suggestions periodically for improved productivity, based on customer expectations, market offering, and opportunities as yet not explored. Consultant Management : - Keep Consultants informed regarding their confirmed referral appointments. - Keep the doctors (treating and referral) informed about the ongoing status of the patient. - Engage with visiting consultants, build rapport and assurance to ensure MH is the hospital of choice. - Maintain a cordial and professional relationship with Consultants. Responsible for Outstanding Service Experience Delivery: - Ensures personal grooming as per standard; maintain discipline and decorum. - Contributes to implementation of the Service Vision - Ensures team delivers care like no other ~ coordinates with support service departments to ensure customers are comfortable and services are as per standard. - Manage the feedback system : maintain scores for Google review; NPS & Customer satisfaction. Regards, HR Motherhood

This position is for a Patient Care Coordinator and Administrator, specifically seeking experienced candidates who have a background in nursing who are looking for long-term career growth and willing to work for a minimum period of 2 years.

Role & responsibilities Reception & Patient Handling Appointment Scheduling Billing & Payments Call & Enquiry Support Administrative support.

Greetings from Vijaya Diagnostic Centre!! We are hiring Patient Relations Executive for multiple locations: Locations: Hyderabad (Attapur, Film Nagar & Panjagutta) and Tirupati. Duty Timing: 9 Hours - Rotational Shifts Role: Patient Relations Executive Job Type: Permanent Roles and Responsibilities for PRE Guide the customer for the required services and ensure their comfort in all the processes. Check patient readiness for requested tests. Like adequate fasting and etc Q-Line Management, Managing Token System for comfort of customers at billing counters Helps the customers in selecting packages for different tests and explains them about precautions and timings Ensure that all the customers are guided properly to undergo the tests within specified time Ensures that Collected samples reaches to the central laboratory as per the Existed Logistics route plan. Follow-up on samples dispatched with the processing center Keep a tab on report delays if any and promptly inform the concerned about the same Arrange for home delivery of MRI/CT/NM reports for patients convenience Collaborate with other branches in case of emergency service breakdowns, to transfer patients with minimum fuss Support billing desk during staff shortage Education: Graduates Experience: 2-5 Years Work Location: In person Job Types: Full-time, Permanent Schedule: Day shift Rotational shift

Role & responsibilities Attain flawless level of service at all points of customer contact, and enable a superior quality experience for patients, through continuously training and refining all processes and staff Meet end to end patient service objectives Build relationships with customers/patients, consultants and patient attendants Strong leadership and interpersonal skills Deeper understanding of the healthcare and patient behavior Maximize customer service and improve the quality by evaluating and redesigning processes Identify and overcome complacency by constantly improving functional abilities of the department Inspire team members, and instill enthusiasm and drive Encourage team members to reach targets and enhance productivity Encourage and develop team members multi-functionality Conduct performance appraisals within the department and work with HR department to chalk out action plans for development and growth of staff in tune with strategies and objectives of the organization Identify training needs and nominate team members for appropriate programs that would enhance knowledge, skills and to shape the attitudes required for development Take decisions on all operational and team matters that are outside the purview of subordinates Keep in touch with entire team through regular meetings Represent the Department or team in the management Morning Meetings and other employee or department related committees Update job knowledge by participating in educational opportunities, reviewing professional publications; maintaining personal networks; participating in professional organizations Improve customer quality by studying, evaluating, and redesigning processes, establishing and communicating service metrics; monitoring and analyzing results; implementing changes Interested and eligible can share their updated resumes at shreya.chauhan@fortishealthcare.com

Greetings from Billed Right Healthcare... Applicable only for Male Candidates! Patient calling representatives address patients' concerns about their accounts, help with billing issues and negotiate to collect unpaid debt. Their duties include creating payment plans and taking patients' payments. When a patient's account has an overdue balance, the patient account rep calls the patient to discuss recovering the payment. Good communication skills help working with patients and clearly explaining policies and details. SPECIFIC JOB DUTIES/RESPONSIBILITIES: Should be responsible to work on internal tickets & tickets\queries received from Client. Should be responsible to work on Voice mails received on a daily basis apart from attending inbounds and outbound calls. Answer Inbound calls that is being routed to his queue line Outbound calls if any to be completed which was assigned by other Teams Review tickets from patients and answer those and assign it to respective team if necessary. Prior experience in patient calling is preferable. Experience in AR would be an added advantage. Excellent verbal and written communication skills. Adaptability and willingness to go the extra mile when needed. IMS & eCW software knowledge would be an added advantage. 1+ year of experience in patient calling. Immediate joiners. Mr. Sathish Kumar - Call or WhatsApp to 8925083337 Email - (sathishkumarn@billedright.com) If you are interested in the job, kindly call the above-mentioned contacts. Billed Right does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.