Role & responsibilities 1. Looking after Manipal social medias. Daily communication with consultants, shooting videos, generating ideas for the same and executing it with external vendors like videographers as well as creative agencies for packaging, edit and posting. (For context, Arundhuti is the digital person who takes care of paid media, Website updation, SEO, departmental campaigns and promotions, WhatsApp blast etc. We need someone who would be hands on social media primarily) 2. Branding coordination and execution. ATL as well as BTL. ATL - TV, Print, Radio, OOH etc. BTL - Onground events. Ideation and closures will be done by me but vendor coordination and execution oversee to be done by the candidate. 3. Invoice management. Looking after all vendor payments. Coordination with external and internal stakeholders. 4. Overall, all departmental assignments as and when required needs to be taken care of. Preferred candidate profile
Role & responsibilities Coordinate patient care activities for oncology patients, including scheduling appointments, treatments, and follow-ups. Serve as a point of contact for patients and families, providing information on diagnosis, treatment plans, and support resources. Collaborate with multidisciplinary teams (oncologists, nurses, social workers, pharmacists) to optimize patient care and ensure adherence to treatment protocols. Facilitate timely communication between medical staff, patients, and external service providers. Manage and maintain accurate patient records and documentation related to treatment plans, appointments, and outcomes. Assist with insurance authorizations, referrals, and financial counseling to support patients in accessing treatments. Monitor patient progress, report changes in condition to clinical teams, and coordinate necessary interventions. Participate in quality improvement initiatives and ensure compliance with healthcare regulations and standards. Handle administrative tasks such as data entry, reporting, and inventory management related to oncology services.
Role & responsibilities Oversee patient registration, appointment scheduling, and check-in/check-out processes in the OPD. Coordinate with doctors, nurses, and other healthcare professionals to ensure timely consultations and treatments. Manage and resolve patient inquiries, complaints, and feedback to maintain high patient satisfaction. Ensure proper documentation and record-keeping of outpatient visits, including medical forms, test orders, and billing information. Collaborate with departments such as billing, pharmacy, and laboratory to streamline patient care and services. Monitor OPD performance metrics such as patient wait times, appointment adherence, and service quality. Assist in resource planning including staffing schedules, equipment availability, and facility readiness. Train and supervise OPD support staff and front desk personnel. Implement and enforce hospital policies, procedures, and safety regulations in the OPD. Facilitate communication between patients and healthcare providers to clarify treatment plans and follow-ups. Coordinate patient referrals to specialists or other departments when necessary. Support data entry, reporting, and administrative tasks related to OPD operations.
Role & responsibilities Answer incoming calls from customers in a timely and courteous manner. Listen actively to understand customer needs and concerns. Provide accurate information about products, services, policies, or procedures. Record detailed notes of customer interactions in the call management system. Maintain knowledge of company products, services, and promotions. Follow call center scripts and guidelines while maintaining a personalized and empathetic approach. Meet or exceed individual and team performance metrics, including call handling time, customer satisfaction, and first-call resolution. Handle customer complaints professionally and escalate complex issues to supervisors or relevant departments. Collaborate with team members and support continuous improvement initiatives. Adhere to company policies, data protection regulations, and confidentiality standards.
Role & responsibilities Roles and Responsibilities: Coordinate outpatient and inpatient cardiology appointments, diagnostic tests (ECG, Echocardiogram, Stress Test, Holter monitoring, etc.), and procedures. Facilitate communication between cardiologists, patients, nursing staff, and other healthcare providers. Assist patients in understanding their cardiac condition, treatment plans, and follow-up requirements. Manage patient referrals to cardiology specialists and coordinate with other departments such as radiology, pharmacy, and rehabilitation. Maintain accurate and up-to-date patient records, ensuring compliance with confidentiality and healthcare regulations. Monitor patient progress and communicate any concerns or changes to the cardiology team promptly. Handle insurance authorization, billing coordination, and support financial counseling related to cardiac care. Prepare reports on cardiology department activities, patient outcomes, and service quality indicators. Oversee administrative tasks such as inventory management, staff scheduling, and resource allocation within the cardiology department.
Role & responsibilities Roles and Responsibilities Monitor and record hospital-acquired infections (HAIs). Implement and update infection prevention and control policies. Conduct staff training on infection control practices. Perform regular audits on hand hygiene, waste management, and sterilization. Investigate and manage infection outbreaks. Ensure compliance with infection control standards (WHO, CDC, etc.). Collaborate with medical, nursing, and housekeeping staff to maintain a safe environment. Maintain infection control records and prepare reports for management. Preferred candidate profile M.Sc Nursing ICN Certified