205 Patient Relations Jobs - Page 3

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experience Hospital/Medical/Health Insurance service. Candidates with experience in Hospital IP/OPD/Floor Management. Skill(s) required: Communication Skills (Written and Oral). Customer Centricity, Empathy. Basic Understanding of the Health Industry. MS Excel/Google Sheets. Mobile to go around multiple hospitals basis the business requirements.

This is a full-time on-site role. The Patient Care Executive will play a crucial role in enhancing the patient experience by providing exceptional service and support throughout their healthcare journey. This position requires strong communication skills, empathy, and the ability to manage various administrative tasks efficiently. Role & responsibilities: Greet and assist patients upon arrival, addressing any concerns or questions they may have. To attend the guest courteously and deal promptly with their queries and requests. To handle guest complaint and concern in an effective and timely manner. Coordinate and schedule patient appointments, ensuring optimal use of healthcare providers time. To show the patients rooms as per patients query. Serve as a liaison between patients and healthcare providers, relaying important information and facilitating smooth communication. Provide administrative support to healthcare staff as needed, including handling correspondence and preparing documentation. To explain to the patients about the different packages and facilities available at the hospital at the time of registration. To provide information about various camps and Programs to all. Preferred candidate profile Bachelors degree in healthcare administration or a related field preferred or equivalent. Experience in the healthcare industry is preferred Excellent communication and interpersonal skills, strong organizational abilities, and proficiency in using office software and electronic health records systems. Empathetic, detail-oriented, and able to handle sensitive information with discretion. Interested candidates can send in their application on priyanka.tawade@suryahospitals.com OR can come for walk-in interview between 10 am - 4 pm

Patient care coordinator

We are urgently hiring an experienced Female Front Desk Specialist for our upcoming wellness center at Murthal, Sonipat . Key Responsibilities: Greet and assist patients & visitors with warmth and professionalism. Manage front desk operations: phone calls, cold calls, walk-ins, appointments, billing queries. Maintain patient records and ensure smooth OPD flow. Coordinate with various TPAs (Third Party Administrators) for cashless OPD/insurance claims. Verify insurance documents, collect and submit claims as per TPA guidelines Follow up on pending claims and payments with TPAs. Daily coordination with doctors, accounts, and management. Ensure reception area is clean, presentable, and welcoming at all times. Key Skills: Front Desk Management TPA Coordination Patient Handling Communication Skills MS Office & EMR software Insurance Claims Processing Multi-tasking

We are urgently hiring an experienced Medical Representative (MR) to promote our pharmaceutical products to doctors, clinics, hospitals, and chemists across Sonipat district . The ideal candidate will be responsible for generating prescriptions and ensuring product availability in the retail market. Key Responsibilities: Regular visits to doctors (GPs, specialists) to promote products and generate prescriptions. Develop and maintain relationships with doctors, chemists, stockists, and hospitals. Implement product promotion strategies to achieve sales targets. Monitor product availability at chemist counters. Organize CMEs, doctor meetings, and chemist activities. Daily reporting of sales calls and market feedback to the manager. Achieve monthly and quarterly sales goals.

Listening to Patients concerns Resolving issues and complaints promptly Escalating complex or unresolved complaints to the relevant departments Following up with Patients to collect feedback and ensure they have no additional issues Documenting Patients feedback for future reference Performing basic data analysis to understand frequently occurring problems, determine their causes and design solutions to prevent them from reoccurring Improving Patients service experience Assigning tasks and responsibilities to employees according to their skills, and work experience Providing clear instructions and guidance on completing assigned tasks Monitoring the performance and productivity of employees Conducting regular check-ins and team meetings to understand employees' concerns Providing regular feedback to help employees perform their duties efficiently Helping employees develop additional skills and knowledge through staff development programmes, workshops and training sessions For further clarifications, feel free to reach Shemial Kumar HR 8189959313

The candidate must hold an MBBS degree with valid registration from the Rajasthan Medical Council (RMC) The role includes providing 24/7 patient care, assisting consultants during rounds and procedures, maintaining accurate medical records, coordinating with the care team, and supporting diagnosis and treatment planning

Role & responsibilities 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has to maintain cordial relations with Patients attendants/family 5. Coordination with nursing function and operations 6. Participate in BTL activities where ever required 7. Work on other related jobs to be given from time to time Profile Description: 1. PG /Graduates with a pleasing personality and excellent communication skills 2. Female candidates preferred Should know to communicate in English, Hindi and local language state specific 3. 2-3 yrs of relevant experience

Roles & Responsibilities 1. Greet patients and visitors warmly and professionally 2. Register new patients and update existing patient records 3. Answer inquiries regarding clinic services, procedures, and policies 4. Address patient concerns or direct them to appropriate personnel 5. Schedule, reschedule, and cancel appointments using clinic software 6. Remind patients of upcoming appointments and follow up on missed ones 7. Coordinate with doctors, nurses, and other staff to ensure smooth scheduling 8. Answer phone calls and emails promptly and courteously 9. Maintain and organize patient files, records, and forms 10. Manage the clinic's front desk area to ensure cleanliness and organization 11. Handle billing, payments, and insurance documentation as required 12. Collaborate with medical staff to streamline patient flow 13. Communicate delays or changes to patients promptly 14. Ensure the confidentiality of patient information 15. Monitor and order office supplies for the reception area 16. Inform management of equipment or supply shortages Location: DLF Phase 4, Gurugram Shift: 10 am to 8 pm, Monday to Saturday Job Type: Full-time

Job Role : Patient Care Counselor Location : Banjarahills, Road No 2, Hyderabad, Telangana. Exp : 2years

Seeking an experienced Operation Manager for our Lakhanpur,Kanpur Unit. Interested candidates who has good experience from hospital or medical college field may apply and may send their cv by whatsapp also at 7275254108

You can directly walk-in for the interview between 09.00 am to 04.00 pm(Monday to Saturday) with your updated resume at Star Hospitals-Admin Block, Road No.10, Banjara Hills, Hyderabad, Telangana-500034 Contact Name: Balda Govardhan (HR Dept) Job content: To handle patient attendants queries, register appointments and patient details and prepare billing. Duties: Performing outpatient registrations, giving appointments and preparing billing. Coordinating patients laboratory and radiology investigations and obtaining reports. Counseling patients and resolving patients queries. Indenting material; coordinating equipment maintenance. Coordinating health check-up camps and executive and health check-up plans. Coordinating referrals.

Position:- Floor Coordinator (Female) at Metro Hospitals, Faridabad Experience:- 1-5 Years Qualification:- Graduate Note: Hospital Experience is mandatory. Email:- hrd@metrohospitalfaridabad.com Contact:- 9999202119 (Shankey- HR Department)

A Telemedicine Executive manages and coordinates the delivery of healthcare services remotely using technology. They ensure patients receive efficient and effective telehealth services, troubleshoot technical issues.

Role & responsibilities 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has to maintain cordial relations with Patients attendants/family 5. Coordination with nursing function and operations 6. Participate in BTL activities where ever required 7. Work on other related jobs to be given from time to time

Role & responsibilities Patient Interfacing: Meeting with all new Patients admitted within 24 hours of admission. Take out the List of all the patients of the floor with financial update Will ensure orientation of the patient to the floor structure and important service no. Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor. Give a summary of your floor and any specific issue in morning meeting. Financial follow up of the high outstanding patients of the respective floor To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure To coordinate OT & Diagnostics Process of patients Meet all discharge patients and explain the discharge process to them To Coordinate for discharge patients with TPA & Billing. To coordinate for the next day discharge by EOD. Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation Meet with all new patient of the day before leaving Make a list of plan discharge in coordination with nursing and submit to M.S office Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office. Coordinating stock and inventory management of the floors. Documentation Compliance: Shall monitor all compliance for documentation of clinical file. Initial evaluation / blood Forms / Consent forms to be checked. Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. Preferred candidate profile BAMS/ BDS / BHMS preferable with Post Graduate Qualification in Hospital Management. 2 - 4 years of experience in Hospital Operations in a large healthcare facility.

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary. Follow-up and Updates to be given to the clients Required Skills and Experience Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 1 year in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently. Detail-oriented with a professional and confidential approach.

Fortis Hospital Mohali is hiring for following vacancies; 1. OPD 2. IPD 3. TPA 4. Counsellor interested candidates can come directly for the interview as per schedule or share resume at baljinder.singh@fortishealthcare.com

Responsibilities: * Answer phone calls * Schedule appointments & manage front desk operations * Solve patient's query properly * Guide the patient properly over the phone * Date entry in the computer software * Proper Documentation Over time allowance Annual bonus Leave encashment Gratuity Provident fund Job/soft skill training

MANDATORY LANGUAGES: Kannada, Tamil , Telgu, Malayalam Roles and Responsibilities: Provide health coaching services to patients, focusing on patient care and counseling. Assist doctors in managing patient relationships and ensuring effective communication between patients, families, and medical professionals. Support healthcare operations by coordinating with various departments to ensure seamless delivery of healthcare services. Collaborate with health management teams to develop strategies for improving patient outcomes through data-driven decision making To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya: 8263043709

JD: Care Facilitator Acknowledge the patient with a smile and greeting Namaste. Staff at this reception will register the new patient, collect consultation and procedure charges. Patient bill amount will be collected either by cash/card. Attending phone calls and answering all type of queries. Fixing Appointments through HIS and informing the same to the in-charge for necessary procedures. Taking care of reports. Updating the register. Counter management. Crowd management. Feedback collection Candidates interested can share resume to amal.cp@sakraworldhospital.com

Responsibilities: * Collaborate with hospital team on patient care plans * Provide emergency medical treatment to patients * Conduct patient counseling sessions * Manage patient relations through effective communication House rent allowance

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 1-4 years of experience in the healthcare industry, preferably in patient relationship management. Roles and Responsibility Develop and implement effective patient relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with patients, families, and healthcare professionals. Provide exceptional patient care and support through various communication channels. Collaborate with internal teams to ensure seamless patient services and experiences. Identify and address patient concerns promptly and professionally. Maintain accurate records of patient interactions and feedback. Job Requirements Proven experience in patient relationship management or a related field. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong analytical and organizational skills with attention to detail. Familiarity with healthcare industry standards and regulations. Ability to maintain confidentiality and handle sensitive information with discretion.

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have excellent communication skills and the ability to build strong relationships with patients. Roles and Responsibility Develop and implement effective patient relationship strategies to enhance satisfaction and loyalty. Build and maintain strong relationships with patients, providing exceptional customer service and support. Collaborate with healthcare professionals to ensure seamless patient care and services. Identify and address patient concerns and issues in a timely and professional manner. Maintain accurate records of patient interactions and feedback. Continuously monitor and evaluate patient satisfaction levels to improve overall experience. Job Requirements Excellent communication and interpersonal skills are required to build strong relationships with patients. Strong problem-solving and analytical skills are needed to resolve complex issues. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong attention to detail is essential for maintaining accurate records and reports. Experience in a similar role within the healthcare industry is preferred. Ability to work collaboratively as part of a team to achieve common goals.

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 2-4 years of experience in the healthcare industry, with a strong background in patient relationship management. Roles and Responsibility Develop and implement effective patient relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with patients, families, and healthcare professionals. Provide exceptional patient care and support to ensure high-quality services. Collaborate with cross-functional teams to achieve business objectives. Analyze patient feedback and suggest improvements to services. Maintain accurate records of patient interactions and transactions. Job Requirements Minimum 2-4 years of experience in the healthcare industry, preferably in patient relationship management. Strong knowledge of healthcare operations and regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong analytical and organizational skills with attention to detail. Experience working with electronic health records (EHR) systems.