Dietitian_Chandigarh

Job description

Position Title: Dietician
Location: Himalaya Marg, 35C, Sector 35, Chandigarh, 160022
Department: Slimming & Wellness
Reports To: Center Head
Company: Pachouli Aesthetic & Wellness Pvt. Ltd.

Role Summary

The Slimming Head will be responsible for managing the entire slimming vertical at the center, ensuring service excellence, driving revenue targets, enhancing client satisfaction, and leading a team of slimming professionals including dieticians, therapists, physiotherapists, and doctors. The role requires a blend of clinical knowledge, operational execution, team management, and sales acumen.

Key ResponsibilitiesA. Revenue & Performance Management

• Achieve monthly revenue targets for the slimming vertical.
• Provide strategic inputs to the Centre Manager to improve performance and profitability.
• Promote services through in-clinic activities and client engagement.
• Focus on upselling, cross-selling, and client retention strategies.

B. Client Management & Consultation

• Conduct comprehensive Health & Habit Analysis for all clients.
• Plan and implement individualized weight loss and wellness programs.
• Ensure 100% adherence to DNA Slim protocol, including sample collection, timely report processing, and program customization.
• Regularly review client progress, conduct 3rd session reviews, and offer counseling for clients with plateaued weight or irregular progress.
• Educate clients on dietary habits, healthy cooking methods, and sustainable lifestyle changes.
• Ensure every client receives diet counseling during every visit and no session is left unattended.

C. Service Delivery & Compliance

• Monitor client assessments (BCA, measurements, BP, fitness tests) as per SOP.
• Ensure proper documentation on software, Client Program Records (CPR), and Daily Record Register (DRR).
• Ensure execution and planning of sessions based on client goals and package specifications.
• Maintain hygiene and equipment calibration in the slimming department.

D. Team Leadership & Operations

• Supervise and schedule slimming staff including dieticians, therapists, doctors, and physiotherapists.
• Conduct daily huddles, review meetings, and grievance redressal sessions with the slimming team.
• Maintain staff duty rosters, monitor soft skills, and drive team performance.
• Identify training needs and coordinate with R&D for knowledge enhancement.
• Track and minimize attrition within the slimming department.

E. Reporting & Documentation

• Ensure daily updates on software and Google Forms for regularity and success monitoring.
• Generate performance reports, OSR analysis, and client transformation stories.
• Share updates on biochemical improvements and client health progress with R&D and AH.
• Manage stocks of slimming consumables, retail products, and stationary as per SOP.

F. Client Engagement & Quality Assurance

• Organize in-clinic activities like recipe displays, fitness sessions, and educational workshops.
• Address and resolve client complaints promptly, informing the Area Head as required.
• Ensure display and distribution of informative and promotional content.
• Implement corporate communications and training inputs consistently at the center.

G. Other Duties

• Participate in outdoor slimming camps or wellness events organized by the company.
• Perform additional responsibilities or assignments as directed by the Corporate Team.

Skills & Competencies

• Strong knowledge of weight management protocols, clinical nutrition, and wellness therapies.
• Effective leadership, team management, and interpersonal communication skills.
• Expertise in client counseling and health education.
• Attention to detail, multitasking abilities, and analytical mindset.
• Proficiency in maintaining records and using clinic software systems.

Qualifications & Experience

• Degree/Diploma in Dietetics, Nutrition, or related health sciences.
• 2+ years of experience in the slimming/wellness industry, with at least 1 years in a leadership role.
• Experience working with DNA-based slimming programs and lifestyle modification plans is preferred.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person