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2.0 - 4.0 years
0 - 2 Lacs
South Goa, Panaji, Vasco Da Gama
Work from Office
!!Hiring For CMM5 Level Organization!! Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profile Designation: Desktop Support Engineer L1 Location: Colvale,Goa Experience: 2 Years Contact: snehapawar@peshr.com/7021769496
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Greetings from Progressive Tech Serve. As discussed, we are hiring for Desktop Support Engineer. The Job description and other informations are mentioned below: - Role Name: - Desktop Support Engineer. Location- Noida Sector 59, Noida Sector 135 Shift- rotational shift Shift timeing:- Morning Shift : 6AM to 4PM Afternoon: 1PM to 11PM Night: 8PM to 6 AM. Basis 10 hrs. shift schedule & cabs availability for pick & drops. IT team is also aligned to these but in few cases, it might change basis requirements. Type of Job: - WFONo of days working in a week: - 6 days Job Descriptions: - Desktop Support Engineer Job Title: Smart Hands Engineer (L1 & L2) Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred. IF interested kindly share your updated resume ekta@progressive.in Call:- 9560621796
Posted 1 month ago
3.0 - 7.0 years
0 - 2 Lacs
Dahej, Vapi, Mumbai (All Areas)
Work from Office
Job Description. Greetings! We are hiring for the Desktop Engineer role at Gujarat Location. Role : Desktop Support Engineer Number of openings : 4 Location : Gujarat ( Vapi, Silvasa, Dahej, Jolva) Exp - 3 years MALE CANDIDATES ONLY. Skills : Desktop Support, L2, Active Directory, Windows, Server, O365, Outlook configuration, etc. If interested, Kindly share your resume at vaishnavi.barapatre@teamcomputers.com Industry Type : Hardware & Networking Employment Type : Full Time, Permanent Education UG : Any Graduate
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Role- Tech Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833
Posted 1 month ago
0.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Key Responsibilities: Provide support for desktop/laptop computers and peripherals. Install, configure, and troubleshoot hardware and software components. Perform hardware replacements including RAM, ROM, SSD/HDD, etc. Install, configure, and troubleshoot Windows Operating Systems. Knowledge on Microsoft Office 365 (Outlook, Teams, OneDrive, etc.). and also basic troubleshooting. Basic knowledge and understanding of cloud platforms (Azure, AWS, GCP). Configure and setup, maintenance of networking equipment (switches, routers, firewalls, and access points). CCNA-level networking skills to help monitor and troubleshoot network issues. Configure, install, and troubleshoot printers and multifunctional devices. Required Skills & Qualifications: Basic understanding of cloud environments: Azure, AWS, GCP. Familiarity with Windows OS installation, configuration, and troubleshooting. Exposure to Microsoft Office 365 setup and user support. Good knowledge of networking concepts and devices (preferred CCNA certification or equivalent knowledge). Experience in printer setup and maintenance. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. *** Its client facing role should be ready to travel within the Bangalore and ready to support 24/7
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Looking for immediate joiners only. Excellent communication skills (International Voice process) is non-negotiable. Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.). Research issues and resolves technical problems. Qualifications Experience Min. 6 Months to 1 Year (Mandatory) and 2+ Years (Preferred) Written and verbal communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365 Good to have ITIL Knowledge Graduate from an accredited institution or Under-graduate with relevant technical experience Previous customer/technical support or technology experience Contact Details- 8115242149- ar00824296@techmahindra.com (Archil Rathore) Drop your cv on the mentioned number
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
> Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client stakeholders - Documentation reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding implementation, throughput %, Adherence to the schedule 2. Quality CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience: 3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience: 3-5 Years.
Posted 2 months ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
IT Service Desk 1+ yr exp in international semi-voice tech support Windows & MS tools troubleshooting must location- Hyderabad Shifts- US 24/7 CTC up to 6 LPA + incentives Grad only, immediate joiners Email: amanghrs40@gmail.com Call: +91-8306474104
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderabad, Chennai
Work from Office
Location: 1) Hyderabad Uppal 2) Warangal 3) Hyderabad Hafeezpet 4) Chennai Job Description: Job Title: Smart Hands Engineer Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Pune
Work from Office
Exp - Min 1 Yr in Technical Support ( Service Desk) International voice exp is mandatory Qualification – Graduate CTC – Up to 4 LPA Location - Pune Notice - Immediate joiners Shift – us shifts 5 days working Contact - 9216673933 (Bhagyashree) Perks and benefits Night shift allowances Incentives 2 way Cab
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Hybrid
Job description About the Role: We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to support our senior leadership team. The ideal candidate will have prior experience in a similar role, possess exceptional communication skills, and demonstrate proficiency in Microsoft Outlook and other productivity tools. This is a key support role requiring discretion, reliability, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Manage executive calendars using Microsoft Outlook schedule meetings, appointments, and travel arrangements Coordinate internal and external meetings, conferences, and events Act as the point of contact between executives, clients, and internal teams Prepare meeting agendas, take minutes, and follow up on action items Support with expense reports, timesheets, and invoice tracking Handle confidential information with integrity and discretion Assist in project coordination and tracking as needed Required Skills & Qualifications: Bachelors degree or equivalent experience 1+ years of experience in an Executive Assistant or Administrative Support role Proficient in Microsoft Office Suite (especially Outlook, Word, Excel, PowerPoint) Excellent written and verbal communication skills Strong organizational and time management abilities Ability to work independently and prioritize tasks effectively High level of professionalism, discretion, and judgment. Regards Nithin N Contact Number: 8660251618 Mail ID: nnithin@astoncarter.com.
Posted 2 months ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Technical Support Client Process (B2B) Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working/2 roster off Night Shifts Both side cabs Salary-upto 8.4 lpa (hike over last in hand) Kashish-9910738003 Required Candidate profile Candidiates must have excellent communication skills. Candidiates must be an immediate joiner. Candidiate must be comfortable working in any shifts. Notice period candidiates cannot apply. Perks and benefits Both side Cabs Client process B2B process
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk) | Technical Support | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift Location- Bangalore CTC- Up 6 LPA Notice- 0-30 Days WFO
Posted 2 months ago
4.0 - 9.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role - Team Lead Exp - Min 4 Years Loc - Hyderabad Skill - Service Desk / Technical Support / IT Support Con - 9116324602 / teena.ghrs@gmail.com Notice Periods - 30 Days
Posted 2 months ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Technical Support (International) Min 1 yr exp into Technical Support (International Voice) CTC - Up to 4 LPA + Variables Any Graduate 24*7 Shifts (US) 5 days working, WFO Both way cab Location - E.City, BLR Number - 7023955677 (HR Kajal)
Posted 2 months ago
1.0 - 2.0 years
0 - 2 Lacs
Pune
Work from Office
EXP:- 1+ Budget-21k CTC Should Have Knowledge SLA, Ticketing Tool , SCCM, DLP Good Communication Skills
Posted 2 months ago
2.0 - 5.0 years
4 - 6 Lacs
Chennai, Mumbai (All Areas)
Work from Office
Desktop Support Engineers: Location- Mumbai and Chennai Minimum - 2 Years of IT Helpdesk experience required. Experience on working RSAT - Remote Server Administration Tools ( User Management ) Must have good communication skills and interpersonal skills. Must be willing to work 24/7 shifts ( Morning, Afternoon & Night Shifts ) which includes weekends and statutory holidays based on business needs. Ensure IT Helpdesk processes and procedure are adhered all the time. Log incidents/ service requests as per conversation with users and assign the same to respective internal teams for further resolution/execution. Escalates complex problems to the L2 - Desktop Support Engineers. Must have sound troubleshooting knowledge of Operating systems, Desktop/Laptop Hardware, Basic Networking and MS Office Applications. Should have fair knowledge of desktops / Laptops/ Printers/ Scanners/ peripheral troubleshooting . Should have fair knowledge of different antivirus applications etc. Handle end user escalation effectively and involve lead accordingly. Updating pending tickets with timely, precise and accurate updates. Following up with end users, if necessary, for closure of pending tickets. Following up with support groups, if necessary, for closure of pending tickets. Creating and uploading knowledge base article. Participate in Desktop Support Projects and ensure all assigned projects deliverables are completed as per schedule.
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Ahmedabad, Vadodara, Mumbai (All Areas)
Work from Office
We're Hiring! Role: Desktop Support Eng Company: Innovative Techhub Pvt. Ltd Location :- Ahmedabad , Vadodara , Mumbai Skills Required: Attend all the tickets forwarded by Service Desk and Incident management team. Ensure tickets under various categories (P1/P2/P3/P4) are resolved within the agreed SLA. Working on endpoint devices like Desktops, Laptops, Handheld Devices, Pinter's & Scanners. Supporting end users for their hardware, operating system and application related issue. Escalate with documented evidences to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service Delivery) and follow up to its closure with a complete resolution. Ensure adherence to operational & technical escalation process (escalation matrix) Provide accurate information in the shift handovers and on email to the respective Managers. Patching and cabling of the Assets and also working on WIFI/ wireless connectivity's. Co ordinating with vendors and suppliers while accepting material or handing over in case of new or replacement cases. Asset Inventory management - need to capture accurate inventory and share with respective Asset team. If you're looking to gain hands-on experience and grow in the field of desktop support eng , we love to hear from you! To Apply: Send your updated CV to: sakshi.paradkar@ithpl.com Or reach out via WhatsApp: +91 92260 54939 Feel free to share with someone who might be interested!
Posted 2 months ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Configure desktop and laptop Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 months ago
1.0 - 6.0 years
2 - 2 Lacs
Fatehabad
Work from Office
Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained
Posted 2 months ago
0.0 - 2.0 years
2 - 2 Lacs
Aurangabad
Work from Office
Provide Level 1 desktop support to end-users for hardware and software-related issues. Handle H ardware repairs , replacement , Install and troubleshoot operating systems drivers, and authorized software. Support and troubleshoot MSOffice. Provident fund
Posted 2 months ago
1.0 - 5.0 years
3 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. Hiring for IT MNC for Service Desk Analys t for PUNE -- HINJEWADI & BANGALORE - ELECTRONIC CITY Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune . Biggest IT MNC in India Process -- International Service Desk Analyst Salary - UPTO Rs 4LPA plus Other perks and benefits Roles and Responsibilities of Service Desk in an International BPO-- Incident Management : Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management : Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support : Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis : Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance : Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management : Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management : Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting : Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus : Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity : Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune or Bangalore location because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD /BANGALORE SD WITH YOUR RESUME . HR REBA 9628373764 HR DIVYA 9821182650 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKHA 9628373762 ------------------------------------------ ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 2 months ago
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