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Poshs Metal Industries
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Operations Trainee

Operations Trainee

Poshs Metal Industries

0 - 1 years

1 Lacs

Pune

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Management Customer Service Customer Support Calls Handling Telesales Client Servicing Query Handling Cold Calling Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Respond to customer inquiries and issues via various channels, including phone, email, chat, and social media, in a timely and professional manner. Listen actively to understand customer needs and concerns, demonstrating empathy and patience. Provide accurate, complete, and up-to-date information to customers regarding products, services, policies, and procedures. Handle customer complaints and difficult situations with professionalism and a focus on resolution. De-escalate situations and turn negative experiences into positive ones.

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Poshs Metal Industries

Manufacturing

Springfield

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Operations Trainee